Senior Business Manager

Job summary

The postholder will provide management functions to support the Public Health Microbiology Reference Laboratories deliver key clinical and public health services and interventions.

The Senior Business Manager will provide general management functions to support the Public Health Microbiology (PHM) Reference Laboratories Division. The post holder will support PHM Reference Laboratories to ensure the effective business and financial management of PHM laboratories primarily in the Southeast but also in the Southwest and Northwest.

The post holder will work with colleagues who are based across the country at different sites and/or who work remotely and a key role for the postholder is influencing the purchasing and financial management of products and services throughout reference services to deliver a quality, value for money as well as supporting contract management.

Working for your organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Job description

Policy Development and Business Planning

• Contribute to UKHSA PHM policy development, implementation and review.
• Advise senior leaders on resource planning, organisational development and change management.
• Identify risks and recommend mitigation strategies.
• Develop business cases to support decision-making
• Maintain and review business continuity plans
• Support delivery and monitoring of business plan objectives

Operational Management and Governance

• Lead team delivery and engage with key stakeholders
• Support operational activities, business initiatives and projects
• Promote employee engagement and best practice
• Operate effectively within a politically sensitive environment
• Support value-for-money programmes through benefits tracking
• Monitor agreements with the NHS and other partners, ensuring corrective action where required
• Contribute to capital investment planning for PHM laboratories

Project Management

• Support budget setting, financial analysis and budget monitoring
• Address budget and resource issues through appropriate remedial action
• Support operational performance and service delivery
• Work with programme teams to deliver plans, manage risks, issues and dependencies
• Maintain project plans aligned to strategic objectives while minimising stakeholder disruption
• Build effective stakeholder relationships and resolve conflicts
• Ensure projects are delivered on time, to quality standards and within budget
• Maintain project documentation, monitor progress and oversee resources through regular reviews

Main Duties

• Operate effectively in a flexible and demanding environment and proactively engage with UKHSA staff, consultants and contractors working on a variety of PHM topics
• Work effectively with colleague strategic partners working on other UKHSA PHM related projects and programmes within
• Government, with Local Authorities, local partners and the NHS
• Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting
• Work and engage constructively with internal and external stakeholders on a range of business sensitive issues for UKHSA PHMs
• Nurture key relationships and maintain networks internally and externally, including national networks
• Ensure close liaison with Communications and Marketing teams on public relations and marketing activities
• Link with managers and members of other functions, to address inter-dependencies and ensure alignment
• Apply a structured change management approach and methodology for the impact of any change
• Deputise for senior colleagues as required, expanding on knowledge, skills and experience within their own personal professional development

Please note this list is not exhaustive.

Person specification

Essential role criteria:

• Educated to undergraduate degree level in Science, Finance, Business or equivalent level qualification
• Post-graduate diploma, Masters or PHD degree in Management Studies or Leadership, or equivalent experience i.e proven track record in service delivery and management
• Extensive knowledge of specialist areas in finance, workforce, or science acquired through post graduate diploma in management, business, leadership, or finance or equivalent experience (proven track record in service delivery and management or training) or training in management, business, leadership, or finance plus further specialist knowledge in management, business, leadership, or finance or experience to master’s level equivalent in management, business, leadership or finance
• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to analyse complex facts and situations and develop a range of options
• Takes decisions on difficult and contentious issues where there may be a number of courses of action
• Strategic thinking – ability to anticipate and resolve problems before they arise
• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
• Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes

Desirable role criteria:

• Comprehensive experience of project principles techniques and tools aligning to Prince 2 and Managing Successful Projects

Benefits

Alongside your salary of £60,494, UK Health Security Agency contributes £17,525 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and / or skills and abilities outlined in the essential criteria.

Stage 1: Application & Sift

Competency Based

You will be required to complete an application form. You will be assessed on the listed 12 essential criteria, and this will be in the form of a:

• Application form (‘Employer/ Activity history’ section on the application)

• 1500 word supporting statement

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

You will receive a joint score for your application form and statement. (Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV).

Healthjobs UK has a word limit of 1500.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

1. Meets all essential criteria
2. Meets some essential criteria
3. Meets no essential criteria

If used, the pile ‘Meets all essential criteria’ will proceed to shortlisting.

Shortlisting: In the event of a large number of applications we will conduct an initial sift, on the lead criteria of:

• Educated to undergraduate degree level in Science, Finance, Business or equivalent level qualification
• Post-graduate diploma, Masters or PHD degree in Management Studies or Leadership, or equivalent experience i.e proven track record in service delivery and management
• Extensive knowledge of specialist areas in finance, workforce, or science acquired through post graduate diploma in management, business, leadership, or finance or equivalent experience (proven track record in service delivery and management or training) or training in management, business, leadership, or finance plus further specialist knowledge in management, business, leadership, or finance or experience to master’s level equivalent in management, business, leadership or finance

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.

If you are successful at this stage, you will progress to interview & assessment.

Feedback will not be provided at this stage.

Stage 2: Interview

Competency Based

You will be invited to a single remote interview. Knowledge, experience, skills & abilities will be tested at interview.

There will be a presentation (5-10mins). As a Senior Business Manager you will be, at times, supporting service facing budget pressures, workforce challenges and performance concerns. Referencing your past experience, what are your first priorities and how would you stabilise operations? Please use the S.T.A.R framework for your presentation format.

Interview dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Additional Information

Salary Information

If you are successful at interview and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Location

This role is being offered as hybrid working based at our Scientific Campus in Colindale.

We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at our campus.

Based at our scientific campus, you will be required to have a minimum of a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Security Clearance Level Requirement

Successful candidates must pass a basic disclosure and barring security check before they can be appointed.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-Terrorist Check.

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).

Reserve List

If more than the required number of suitable candidates pass the interview criteria, you may be kept on a reserve list for 12 months subject to your agreement. You may be contacted, in merit-order, if similar roles with closely matching essential criteria become available and the department choose to appoint from a reserve list.

The panel will assess if candidates meet the requirement of the role first, using a specific benchmark system. If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.

Incident Response Activity

From time to time, the role holder may be required to support UKHSA’s incident 1response activity by contributing their appropriate expertise within an Incident Cell; during such periods, supported by the line manager, this work will take priority over normal day-to-day responsibilities, commensurate with their grade, skills and experience.

Qualifications and Registrations

For roles where specific qualifications or registrations are required, successful applicants will be asked to provide appropriate evidence. Employment cannot commence until satisfactory documentation has been received and verified.

Future Location

UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK. The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs. You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

International Police check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Internal Fraud Check

If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub, and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for external candidates to the Civil Service.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Tom Geldeard
• Email : tom.geldeard@ukhsa.gov.uk

Recruitment team

• Email : recruitment@ukhsa.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the UKHSA Complaints team via email at: Complaints@ukhsa.gov.uk

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Visit the Civil Service Commission website for further information: https://civilservicecommission.independent.gov.uk