Senior Demobilisation Manager (Ref: 17801)

Job summary

This is a Nationally based role

Job description

Overview

The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best. We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently. Our job is to manage one of the most diverse and complex estates in Government – hosted by the Ministry of Justice (MoJ). Our remit brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arm’s Length Bodies.

MoJ Property provides specialist services including Facilities Management, Health and Safety, Fire Safety and Security, Technical Design expertise, and Sustainability. Additionally, we have dedicated business management teams supporting the entire Directorate and each of our partners is supported by Account Management teams. – We oversee a substantial portfolio which consists of properties valued at £9.3bn for the MoJ alone. We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and encourage our people to join the GPP. We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a Directorate.

We continue to deliver new ways of working across our portfolio – leading on the scale and pace of activity for central government – proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the estate.

Please note that external candidates will be offered Fixed Term contracts for 12 months with the possibility of an extension (subject to funding), existing Civil Service employees will be onboarded on secondment terms and conditions.

If you are a civil servant on a permanent contract and you are successful, we will discuss with your current line manager to put in place a loan or secondment from your current position. If you are currently a lower grade than the one you have applied for, you will be given a Temporary Responsibility Allowance

Team Overview

The Demobilisation Team is responsible for the safe, timely, and compliant exit of incumbent suppliers and ensuring successful transitions to new FM arrangements. You will report to the G6 Head of Demobilisation and lead a team of SEO/HEO-level Demobilisation Managers, working closely with Commercial, Contract Management, and Operational Property teams.

Role Purpose

To lead and deliver demobilisation programmes for complex FM contracts, ensuring that contract close-downs are legally compliant, performance reconciliations are accurate, and operational continuity is maintained across the secure estate. The post-holder will also lead on stakeholder engagement, risk management, and lessons learned across demobilisation projects.

Job Description, Duties and Responsibilities

The role will be in a fast-paced and complex environment. Key responsibilities will include the following:

• Lead the planning, implementation, and oversight of demobilisation workstreams.
• Develop and manage demobilisation strategies, playbooks, trackers, and exit plans.
• Line manage and coach a team of Demobilisation Managers.
• Ensure exit activities meet NEC3 Term Service Contract requirements, particularly Core Clauses, KPIs and Contract Data schedules.
• Monitor supplier compliance with TUPE, asset handover, data returns, and contract closure obligations.
• Manage disputes and support the execution of rectification plans or step-in rights where necessary.
• Act as primary interface between MoJ and incumbent FM suppliers during the demobilisation phase.
• Collaborate closely with Commercial, WSM, Legal, Contract Management, and Property Operations teams.
• Escalate risks to governance boards and support the smooth onboarding of new suppliers.
• Lead exit risk workshops and develop mitigation plans.
• Oversee performance reconciliation, including KPI credit calculations, and validate final performance reports.
• Drive resolution of legacy issues impacting transition or performance.
• Lead lessons learned reviews post-demobilisation and update MoJ templates and guidance accordingly.
• Contribute to strategic planning for future contract structures and improved exit readiness.

Expectations of post holder in executing the role

• Significant experience delivering FM operational services or overseeing supplier performance in complex, multi-site public sector estates
• Leading demobilisation or mobilisation of large, complex FM contracts in a government, NHS, or defence environment.
• Proven experience managing NEC3 or NEC4 Term Service Contracts.
• Strong grasp of statutory compliance, TUPE, asset and data handover protocols.
• Line management and team leadership experience

Skills and Experience

• Strong organisational skills and ability to manage multiple priorities across diverse stakeholder groups.
• Excellent interpersonal and communication skills with proven experience in supplier relationship management within FM.
• Confident interpreting technical FM data and applying operational knowledge to service transition scenarios.
• Proficient in Microsoft Project, SharePoint, and programme reporting tools (RAID logs, trackers, exit templates).

Behaviours

We will assess you against these behaviours during the selection process:

1. Leadership
2. Making Effective Decisions
3. Delivering at Pace
4. Communicating and Influencing

Government Property Profession (GPP) Technical Skills

The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession. This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken. However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice. Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels. Details of the GPP Career Framework can be found at: https://www.gov.uk/government/publications/the-government-property-profession-career-framework--2

This role is a Facilities Management role at Senior Practitioner level. Technical skills in Facilities Management of Customer & Client Service, Analytical Decision Making, Sustainable Practice and Commercial Acumen are sought – these are described in the GPP Framework

The following Technical Skills (and levels) will be tested during the selection process:

• Customer & Client Service (Expert)
• Analytical Decision Making (Practitioner)
• Sustainable Practice (Practitioner)
• Commercial Acumen (Expert)

Professional Accreditation

People in this role will typically hold professional accreditation at the following level: CIWFM

Flexible working hours

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. We are happy to accommodate any reasonable adjustments you may require during the selection process. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

Please note that unless you are currently employed by the civil service and are earning more than the minimum shown above, if successful you will be offered the minimum for the grade depending on your location.

The Property Directorate offers flexible working subject to local agreement.

This post is advertised as Fixed Term. The unit is supportive of and encourages flexible working and compressed hours candidates will also be considered.

Non-civil service candidates will start on the pay band minimum.

Person specification

Please refer to the Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions
• Delivering at Pace
• Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

• Customer & Client Service (Expert)
• Analytical Decision Making (Practitioner)
• Sustainable Practice (Practitioner)
• Commercial Acumen (Expert)

Benefits

Alongside your salary of £58,511, Ministry of Justice contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/17801?entityId=17801