Senior Digital Delivery Manager

Job summary

We are MHCLG Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people's lives.Whether it's through the homes we live in, the work of our local councils, or the communities we're all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you're thinking of joining us, there's never been a more exciting time.

The role is within Digital Tools who work closely with other Technology teams, including Cyber Security and Technical Architecture (Cloud, AWS, Azure and Data), to ensure M365 tools and solutions are secure, well-designed and fit for purpose.

The Senior Digital Delivery Manager role is responsible for driving structured delivery across digital services and technical workstreams, ensuring work progresses at pace, risks are surfaced early, and dependencies are actively managed.

The role brings clarity, momentum, and visibility to delivery.

Find out more about our Digital teams and what they are working on through our MHCLG Digital blog. Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment.

Job description

As a Senior Delivery Manager, you'll:

• Set clear delivery plans for agreed work, including milestones, ownership, timelines and dependencies
• Maintain delivery momentum by removing blockers and addressing drift or unmanaged scope
• Ensure teams understand priorities, delivery commitments and what success looks like
• Coordinate operational, technical and business stakeholders to support timely delivery
• Ensure the right people are engaged at the right points, preventing handoff gaps or ownership confusion
• Clarify roles and responsibilities where ambiguity exists across teams or workstreams
• Actively manage risks, issues and dependencies, maintaining a live RAID log and escalating early where required
• Apply proportionate delivery approaches, including milestone‑based, phased or iterative methods, introducing sprint‑based delivery where appropriate
• Ensure solutions transition smoothly into live service, with agreed ownership, documentation and support arrangements in place

Person specification

As a Senior Delivery Manager, you'll have:

• A minimum of 3 years experience driving delivery in complex digital or technical environments
• Experience planning and tracking delivery against milestones and agreed timelines
• Ability to bring structure and clarity to ambiguous or evolving work
• Strong risk, issue, and dependency management capability
• Strong written and verbal reporting skills, including communicating risks and delivery status to senior stakeholders
• Experience supporting high‑performing delivery teams through effective planning, coordination and issue resolution
• Experience applying proportionate delivery approaches suited to the context (e.g. milestone-based, phased or iterative delivery)

Desirable experience:

• Exposure to digital transformation or legacy modernisation programmes
• Relevant certifications (e.g. AgilePM, Scrum, SAFe, MSP, Prince2 Agile)
• Familiarity with ServiceNow and enterprise digital tooling environments (e.g. Microsoft 365)

Benefits

Alongside your salary of £58,092, Ministry of Housing, Communities and Local Government contributes £16,829 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.At MHCLG we offer many benefits that range from tailored career pathways and flexible working to MyLifestyle Childcare Voucher and Cycle to Work Schemes. For more information, please click here.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Application and Selection

The application process will be split into 2 stages, testing the following Success Profiles:

Behaviours , Experience

Please ensure your CV does not contain any personally identifiable information.

Note: We do not consider direct CV applications. All applications must be submitted via the provided application link.

Important: Your CV and Cover Letter must be merged into a single document before uploading.

Stage 1: Sift (CV & Cover Letter)

Experience: Your CV should demonstrate your career history and experience of driving delivery in complex or technical environments. This should include details of the roles you have held, your responsibilities and outcomes delivered, as well as any desirable experience you may have as set out in the job description.

In your covering letter, please use the headings below to explain how you meet the following essential requirements:

• Ability to bring structure and clarity to ambiguous or evolving work
• Strong risk, issue and dependency management capability
• Strong written and verbal reporting skills, including communicating risks and delivery status to senior stakeholders
• Experience supporting high‑performing delivery teams through effective planning, coordination and issue resolution
• Experience applying proportionate delivery approaches suited to the context (for example, milestone‑based, phased or iterative delivery)

Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors.

In the event that we receive a large number of applications, we may conduct an initial sift using the lead sift question listed in the advert. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to interview.

Lead sift question (Experience): Describe a time when you planned and tracked delivery against milestones and agreed timelines in a complex or uncertain environment.

Stage 2: Interview

• Behaviours: "Working Together", "Communicating and Influencing", "Delivering at Pace"
• Experience: Experience questions will be based around the essential skills and criteria as listed in the job description.

Sift and Interview Dates

Sifting is envisaged to take place the week commencing 11th May 2026.

Interviews are envisaged to take place the week commencing 1st June 2026 and are currently being held remotely via videocall. This could be subject to change.

How We Recruit

Find out everything you need to know before applying here..

• Applying
• Sifting
• Interview
• Interview Results & Feedback
• Reserve List
• Near Miss
• Civil Service Grades
• We are a DCS, RIS & GPTWV employer
• Reasonable Adjustments

How to Apply

What you need to know before applying.

• Security Clearance Requirements
• Civil Service Nationality Requirements
• Right to Work
• Artificial Intelligence
• Civil Service Code and Recruitment Principles
• CV Declaration
• Sponsorships
• Salary and Grade
• Existing Civil Servants
• Conflict of Interest
• Location and Flexible Working
• Fixed Term Contracts
• Internal Fraud Database - Internal Fraud Register
• Appeals and Complaints
• Conflict of Interest

Security Clearance Requirements

National Office:

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Digital Data Jobs
• Email : Digitaldatajobs@communities.gov.uk

Recruitment team

• Email : Digitaldatajobs@communities.gov.uk