Senior Digital Service Owner

Job summary

As a Senior Digital Service Owner, you will lead and be accountable for establishing and implementing the strategy of the digital service portfolio. The six service portfolios are as follows – Cloud and Hosting, Communications and Collaboration, Engineering and Research, Enterprise IT, Software, and Workplace IT. You will ensure the end-to-end delivery, governance and quality of these services to agreed service levels.

Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.

Job description

You will establish and implement a fully functioning multi-service strategy, containing a suite of digital services that deliver against the future and current business needs.

You will work with teams (technical experts and programme, portfolio and project managers) to ensure services are developed, implemented and continually improved in line with business needs.

You will be responsible for the end-to-end management and governance of these services.

Person specification

You must have extensive experience developing and implementing IT digital service strategies that align with current and future business needs, as well as being a strategic leader with the ability to translate business requirements into practical, operational service delivery and a proven track record of managing IT services throughout their full lifecycle, from design and implementation to continual improvement and retirement.

For more information on the job profile, see the job profile attached below.

Important Information

Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.

This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.

Qualifications

Agile working e.g. PMI-Agile Certified Practitioner, Professional Scrum Master I (PSM I) or similar

Memberships

Membership of a relevant professional body

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Leadership
• Managing a Quality Service
• Working Together

We only ask for evidence of these behaviours on your application form:

• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• Tell us about a time when you anticipated future customer or business needs and adapted a service accordingly.

Benefits

Alongside your salary of £62,261, Defence Science and Technology Laboratory contributes £18,037 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Benefits

Dstl’s full range of great benefits can be found in the information pack which includes:

• Financial: An excellent pension scheme starting from 26% employer contribution (find out more here). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.

• Flexible working: Options include alternative working patterns such as; compressed hours, job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).

• Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.

• Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.

• Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.

• Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid

• Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.

• Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.

Sifting will take place week commencing the 9th November with interviews to be arranged from the 7th December 2026

Interview will take place face-to-face at Dstl Porton Down, the interview will consist of behavioural & technical interview, to include a presentation of which details will be provided in the invite to interview.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

This job is not open to candidates who hold a dual nationality.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Dstl Recruitment Team
• Email : dstlrecruitment@dstl.gov.uk

Recruitment team

• Email : dstlrecruitment@dstl.gov.uk

Further information

Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.

Attachments

L7, Senior_Service_Owner_Operations. Digital Opens in new window (pdf, 188kB)Dstl Candidate Pack Opens in new window (pdf, 4978kB)