Senior Digital Skills Adviser

Job Introduction

Senior Digital Skills Adviser

Organisational Development & Culture
Northumberland County Council

Band 8 | Permanent | Full‑time
Location: Hybrid (Northumberland / flexible working)

Northumberland County Council is undergoing a major transformation to modernise how we work, strengthen leadership, and create a modern, inclusive and high‑performing organisation that puts residents first.

As part of this, we are redesigning our Organisational Development & Culture (OD&C) service and are recruiting Senior OD Advisers to play a critical role in building capability and supporting organisational change.

For our Senior Digital Skills Adviser role, we’re looking for someone who is passionate about digital transformation and can play a key role in driving digital change across the organisation.

You will support colleagues to adopt and build confidence in smart digital solutions - helping us adapt, improve and embed new ways of working. You’ll lead and support readiness for digital transformation, translating organisational priorities into practical, user‑centred solutions that improve how people work.

This role is about more than training. It’s about enabling real change — using campaigns, communication, learning and practical support to increase adoption of digital products (including Microsoft 365), and helping colleagues use technology confidently to work more efficiently and effectively.

About the role

This role is for you if you bring:

• Experience supporting digital adoption and building workforce confidence in digital tools
• Strong understanding of the digital workplace (e.g. Microsoft 365) and how it enables modern ways of working
• A practical, user‑centred approach to helping colleagues adopt and sustain new ways of working

About You – what we’re looking for

• Experience designing and delivering digital capability or adoption solutions
• Confidence supporting behaviour change and addressing barriers to digital adoption
• Ability to translate organisational priorities into practical, accessible solutions that improve how people work

OD Generalist Foundation

You will bring a strong organisational development foundation alongside your digital skills expertise, ensuring digital capability building and adoption leads to meaningful change in how people work.

You’ll be confident diagnosing organisational and behavioural challenges and working with leaders to shape practical, evidence‑led solutions that build capability and embed new ways of working.

You will connect digital enablement with OD practice - ensuring solutions are relevant, applied and aligned to organisational priorities.

Why Join Northumberland?

• A rare opportunity to help build a modern, agile OD service from the ground up
• Visible, meaningful OD work with senior sponsorship
• Space to practise OD well – with clarity, boundaries and support
• Attractive local government benefits including generous leave, pension, agile working and wellbeing support
• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)

Whilst we offer hybrid working, there is a requirement to attend County Hall on a regular basis, along with a need to support services areas in person as required.

For further information about working for NCC, please visit our website here.

How to Apply

Please submit an application, including a strong supporting statement outlining how your experience aligns to this role. The candidate pack provides further detail about how we work within the OD & Culture Service, the team structure and expectations of the role. Shortlisted candidates will be invited to a selection event.

Closing date for applications is midnight on 14th June 2026

Stay connected with us on social media to keep up to date with Northumberland County Council’s latest job opportunities.
Facebook: NCC Jobs Group
LinkedIn: Northumberland County Council Jobs

Further information
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria.

Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930