Senior Enterprise Architect (Enterprise Transformation)

Job summary

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The Enterprise Transformation Architecture (ETA) team sits within the broader Enterprise Architecture (EA) function within Chief Technology & Design Office (CT&DO), part of HMRC’s Chief Digital & Information Officer (CDIO) Group.

CT&DO is responsible for setting the strategic direction for technology design and architecture across HMRC, ensuring that digital and technology investment is coherent, aligned to organisational priorities, and delivers real outcomes for customers and colleagues. Within this, the ETA team provide enterprise‑level architectural consultancy, analysis and early strategic impacting & shaping services, helping HMRC to make informed decisions about how it transforms in line with the Future Operating State (FOS) & 2030 Vision and the Unconstrained Target Architecture articulated in the IT Strategy.

The ETA team works across a number of HMRC’s major initiatives within the Transformation Portfolio, operating at the very earliest stages of the change lifecycle to understand impacts, dependencies and options. By applying enterprise architecture principles and IT Capability-based impacting, the team connects business and technology strategy, commercial choices and delivery plans into a holistic, coherent view.

ETA team work closely with colleagues across CDIO (including UCD, Solution Architecture, EA Platform Architecture, CDPO and CEPO) as well as with Business, Change Delivery, Commercial and Policy partners. As such, the team provide a unique enterprise lens, enabling collaboration across organisational boundaries and supporting better, earlier decision‑making.

A core part of the team’s ethos is to champion stewardship‑based leadership and new ways of working, encouraging collaboration, transparency and learning across multi‑disciplinary teams. ETA is focused on building sustainable enterprise architecture capability, strengthening how the organisation shapes, sequences and delivers change in support of its long‑term vision and strategic goals.

Job description

As a Senior Enterprise Architect within the Enterprise Transformation Architecture (ETA) team, you will play a key role in shaping HMRC’s enterprise‑level transformation at the earliest stages of change. Working as part of a dedicated cross‑cutting team, you will collaborate across CDIO, business, delivery and commercial partners to apply capability‑based impacting and enterprise architecture methods to inform strategic choices, articulate options and impacts, and influence decision‑making. Operating at pace and across organisational boundaries, you will provide a true enterprise lens that connects business strategy, technology direction and delivery planning, helping HMRC to shape coherent, value‑driven change aligned to the IT Strategy and long‑term Future Operating State.

Person specification

Responsibilities

In this role, you will:

• Embed and drive the development of structured IT Capability-Based Impacting and architectural modelling to identify overlaps, synergies, and common needs across the organisation. Apply these proactively strategically shape and articulate the true value of change and positively influence IT change throughout the E2ECL, in line with HMRC’s IT Strategy.
• Identify and make informed recommendations for mitigating or addressing key enterprise-level constraints, risks, assumptions, and dependencies to inform decision-making and early strategic shaping of IT and Business Roadmaps and scope, aligned to roadmaps or T-Maps.
• Articulate the size, complexity, and cost driver implications of options on early or in-flight enterprise-level IT impacts, considering emerging technologies and aligned to strategic outcomes.
• Present, or support the team in presenting, enterprise-level IT impacts and progress updates in a manner that is tailored to the audience. Actively seek and welcome constructive feedback to drive continuous improvement.
• Provide strategy-based direction and consultation to solution architects on solution designs, technology choices and governance requirements. Providing an early view on deliverability that informs and influences the transition from baseline to target architecture for delivery planning.
• Provide enterprise-level architectural consultancy to improve proactive adherence to enterprise-level guardrails and efficiency of corporate and architectural governance throughout the E2ECL.
• Research various subjects and topics using internal and external resources (e.g. Gartner, AI) and prepare and support the team in preparing for briefings, findings, options & recommendations. This includes supporting Chief and Enterprise Architecture with ad-hoc commissions (both strategic and transitional), via a standardised and repeatable impacting methodology using approved reference models.
• Supporting, and embedding the articulation through Roadmaps or T-Maps that support business readiness and help set business expectations.
• Show commitment to nurturing a collaborative culture, encouraging open dialogue, idea-sharing, and continuous improvement across the team.

Essential Criteria:

• Proven ability to apply enterprise architecture principles to shape strategic options and assess enterprise-level impacts across complex programmes, portfolios or transformation initiatives.
• Experience of enterprise-level architectural analysis and shaping, including use of reference models and methodologies to inform early-stage decisions, trade-offs and recommendations.
• Ability to translate business strategy into enterprise IT capability outcomes, identifying strategic implications through capability-based planning and early-state design.
  Strong stakeholder engagement and influencing skills, with the ability to clearly communicate complex architectural concepts to both technical and non-technical audiences.
• Solid foundation in IT and architectural domains, with understanding of commercial/sourcing approaches, commitment to continuous professional development, and either holding or willingness to obtain TOGAF certification.

Desirable Criteria:

• Demonstrates experience using enterprise architecture modelling approaches or tools (e.g. capability models, ABACUS).
• Demonstrates knowledge of one or more HMRC business domain, platform or transformation area.
• Demonstrates foundational awareness of commercial contracts, procurement or sourcing strategies.
• Demonstrates experience contributing to and influencing outcomes at architecture governance forums.
• Demonstrates experience of adopting best practice to shape informed design decisions.
  Either holds or is willing to acquire a professional IT qualification such as BCS Business Architecture/BCS Practitioner certificate in Enterprise & Solutions Architecture.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office Closures

If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

For more information on where you might be working, review this information on our locations (opens in a new window)

These sites are:

• Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
• Telford Plaza, Telford - moving to Parkside Court, Telford

You will be given more information about what this means at the job offer stage.

Leeds Location

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.

Capability Allowance

The advertised role is part of the Government Digital and Data Profession and has access to a Capability-Based Allowance. Any allowance awarded will be based on an assessment, at interview, of your capability against the skills advertised for this role. Please see the attached candidate pack for more information.

The allowance values are set by HMRC, subject to remaining in a qualifying role, and are non-pensionable. This allowance is non-contractual, subject to an annual review and could be withdrawn at any time.

For both new entrants and existing civil servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.

For more information please visit the Government Digital and Data Profession Capability Framework (opens in a new window).

Benefits

Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil Service

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history, qualifications and previous experiences.
• A 500-word Personal Statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification.

Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.

Sift

At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

During the panel interview you will be asked Experience questions which will be based on the Enterprise architect - Government Digital and Data Profession Capability Framework

Interviews will take place via video link. Sift and interview dates to be confirmed.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.

Sponsorship

We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.

The HMRC app can help you with your application

The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.

If successful in your application, you will need your National Insurance number for the onboarding process.

Download the HMRC app now and save your National Insurance number to your digital phone wallet.

How to download the HMRC app and sign up for an account

Download the free HMRC app from the App Store or Google Play store.

If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.

You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.

You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

Merit List

After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Hybrid working at HMRC

HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Technical Support

If you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.

Important information for existing HMRC contractual homeworkers

This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.

Terms and Conditions

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants will join on the minimum of the pay band.

Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a standard (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Joe Leask
• Email : joe.leask@hmrc.gov.uk

Recruitment team

• Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.

In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.

If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Attachments

260212 - Candidate Pack SA Recruitment v2 Opens in new window (docx, 50kB)