Senior HR Advisor – Casework

Job summary

This role provides professional HR advice across a wide range of people matters, working closely with the relevant HR Business Partner and escalating complex cases where needed. You will work closely with managers to progress overdue actions, support Employment Tribunal processes, and deliver induction and other HR briefing sessions. The role contributes to developing and reviewing HR policies and templates, keeps the team informed of relevant employment law cases, and manages ad hoc project work linked to strategic HR priorities. You will maintain strong relationships across HR and the wider department, ensuring timely, compliant and customer‑focused support.

Job description

• Provision of advice and guidance on a variety of HR matters, escalating more complex cases to an HR Business Partner.
• Working with line managers to follow up on overdue processes in coordination with HR Operations and the relevant HR Business Partner e.g. sickness absence triggers, outstanding performance management actions and proactively managing relevant interventions.
• Supporting on Employment Tribunals including collation and review of information as well as tracking key milestones
• Delivering regular induction and other relevant HR briefing sessions to staff.
• Contributing to the production and review of HR policies, procedures, templates and work instructions.
• Keeping up to date with relevant employment law cases and best practice and sharing that information with the team as appropriate.
• Managing and tracking project work on an ad hoc basis e.g. on key HR priorities in the People Strategy or HR Divisional Plan which affect casework.
  
  

This list is not exhaustive, and you may be required to carry out additional duties according to business needs.

Person specification

Essential

Qualifications

• CIPD Level 5 or relevant demonstrable professional knowledge and experience (A)

Knowledge

• Working knowledge of current employment legislation (A&I)
• An understanding of GDPR, data protection practices and confidentiality principles (A)
• Good working knowledge of MS Office functions, e.g. Word, Excel, PowerPoint, SharePoint (A)
• Knowledge of HR policies and procedures and HR good practice (A&P)

Skills/Ability

• Robust and proven stakeholder engagement and management skills (A, I&P)
• Effective communication skills – written and oral with the ability to deal with often complex and sensitive personnel issues, support, advise and guide managers and employees on staff policies (A, I&P)
• Ability to present data and information in a range of different formats (A, I&P)
• Problem solving skills (I&P)
• Ability to juggle and prioritise workloads, working independently or as part of a team (A, I&P)
• Effective attention to detail (A, I&P)

Experience

• Experience of managing HR casework (A&I)
• Experience of working within an HR function within the public sector (A&I)
• Experience of working constructively with others in a busy environment (I)
• Experience of dealing with a range of stakeholders, both senior and junior (A, I&P)

Qualifications

CIPD Level 5 or relevant demonstrable professional knowledge and experience

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Making Effective Decisions
• Delivering at Pace
• Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

• a.Case Study and Presentation - This will be linked to the behaviour Seeing the Big Picture.

Benefits

Alongside your salary of £48,750, UK Export Finance contributes £14,122 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

We are assessing candidates using Success Profiles (see Appendix 1) and across the whole process we will assess your Experience, Technical and Behaviours as highlighted below.

The application must be completed by 23.55 on the day of the closing date for it to be accepted.

Use of Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Please ensure that you read through the Candidate Information Pack attached to this advert, before applying.

All applications will be sifted against our essential criteria outlined in the personal specification.

• Qualification
  • CIPD Level 5 or relevant demonstrable professional knowledge and experience (A)
• Statement of suitability - you should fully articulate in 750 words how you meet the essential criteria outlined in the person specification within the Candidate Information Pack.

For the initial sift your application will be evaluated against:

1. Experience - Application and Statement of Suitability

In the event of a high volume of applications, an initial sift will be carried out on the following criteria:

• Experience of working within an HR function within the public sector (A&I)
• Knowledge of HR policies and procedures and HR good practice (A&P)
• Effective communication skills – written and oral with the ability to deal with often complex and sensitive personnel issues, support, advise and guide managers and employees on staff policies (A, I&P)

If you are successful following the sift stage, you will be invited to an initial interview, to be held onsite at 1 Horse Guards Road; this will include the following assessment:

1. Behaviours / Experience - a formal panel interview where you will be interviewed across all four behaviours highlighted in Appendix 1.
2. Technical - you will be assessed across your technical expertise and acumen, in relation to the essential criteria:
   1. Case Study and Presentation - This will be linked to the behaviour Seeing the Big Picture and provided to the successful candidates on the day of the interview, you will complete the case study and then present your work back to the panel at the start of your interview.

Details of interview panel members will be e-mailed to all successful candidates who are invited for interview.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : UKEF Resourcing Team
• Email : Recruitment2@ukexportfinance.gov.uk

Recruitment team

• Email : Recruitment2@ukexportfinance.gov.uk

Further information

Should you have a complaint or wish to raise any concerns regarding the recruitment process, please e-mail your complaint to the Head of Pay and Resourcing (UKEF) at Recruitment2@ukexportfinance.gov.uk and include “Complaint” in the subject heading. Should you remain dissatisfied following UKEF’s investigation then you can refer your complaint to the Commission - http://civilservicecommission.independent.gov.uk/making-complaint.

Attachments

UKEF - Senior HR Advisor - Casework SEO Opens in new window (pdf, 4323kB)