Senior Infrastructure Engineer

Job summary

Right now, within government departments and secure facilities around the world, people are making decisions that protect the UK's interests. They're sharing sensitive intelligence, coordinating responses to emerging threats, and collaborating on work that is imperative to UK interests.

They can do this because of Rosa.

Our work is the foundation for what comes next. The government has committed to a programme that will upgrade Rosa to a modern cloud-first platform. But transformation doesn't happen in a vacuum - it happens because the current service is trusted, reliable, and run by people who understand what government actually needs.

We need your help to deliver Rosa brilliantly today. This is how we earn the right to deliver the next generation capability for working at SECRET. Every improvement we make, every incident we resolve, every user we support builds the credibility and capability that makes transformation possible.

Job description

It’s a very exciting time for the Rosa Service Organisation (RSO). As a unique organisation within Government, we continue to grow and develop. Our people are the single most important element to our success and creating a development offer that encourages and supports career development and progression is critical.

This is a fantastic opportunity to be a part of a growing team in a modern and flexible working environment. This is a varied and exciting role for an experienced, intelligent and enthusiastic individual looking to drive forward the design and delivery of secure capabilities that will transform the Rosa Service.

In this role you will be responsible for:

• Design, implement, and maintain enterprise-grade infrastructure solutions across on-premises and cloud environments.
• Manage and support core Windows Server infrastructure, including Active Directory (AD), ADFS, DNS, DHCP, and Group Policy.
• Oversee backup and recovery strategies, ensuring data integrity and business continuity.
• Monitor system performance, troubleshoot issues, and implement improvements to optimize reliability and scalability.
• Collaborate with cross-functional teams to support application deployments and infrastructure automation.
• Maintain documentation of systems, configurations, and procedures using tools like Confluence.
• Ensure compliance with security policies and industry best practices.
• Mentor junior engineers and contribute to the continuous improvement of infrastructure standards and processes.

Person specification

We are looking for someone with:

Essential

• Strong experience with Windows Server administration (2016/2019/2025).
• Deep knowledge of Active Directory, ADFS, and Group Policy.
• Proficiency in backup and recovery solutions
• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP).
• Experience with PowerShell scripting for automation and system management.
• Familiarity with monitoring tools .
• Excellent problem-solving skills and ability to work independently or as part of a team.

Desirable

• Experience with Public Key Infrastructure (PKI) and certificate management.
• Knowledge of VMware vSphere and virtual infrastructure management.
• Exposure to cloud platforms, particularly AWS .
• Understanding of Agile methodologies and experience working in Agile teams.
• Familiarity with Jira and Confluence for task tracking and documentation.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Seeing the Big Picture
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• IT Infrastructure
• Troubleshooting and Problem resolution
• Technical Understanding

Benefits

Alongside your salary of £46,000, Foreign, Commonwealth & Development Office contributes £13,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• We understand that people are at the heart of our success. We promote and encourage all our staff to follow continued professional development, offering our staff access to a range of learning and development opportunities
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 28.97%
• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Work that directly enables UK national security
• The satisfaction of keeping critical infrastructure running for users who depend on it
• The pride of supporting the most sensitive work government does—and knowing it depends on you
• 25 days annual leave (rising to 30), Civil Service pension, genuine flexibility

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Step 1.

Submit a CV outlining your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please ensure you have provided reasons for any gaps within the last two years.

Step 2.

A Personal Statement of 750 words explaining how you consider your skills, qualities and experience to evidence your suitability for the role, focusing on the essential skills in the job profile.

These responses along with behaviours and technical skills will be explored further during the interview process for shortlisted candidates.

Step 3.

Additional Eligibility Questions. Answers to these questions will determine if you are eligible to apply.

Applications will be sifted anonymously so please remove any biographical data that would identify you.

As part of the online application process, you will be asked several diversity-related questions. If you do not wish to provide a declaration on any of the characteristics, you will have the option to select ‘prefer not to say’. The information you provide when submitting your application will help us monitor the Civil Service commitment to diversity and inclusion. You can refer to the Civil Service Diversity and Inclusion Strategy for more information.

You will receive an acknowledgment of your application through the online process.

Step 4.

For the interview, an assessment tool will be used in addition to the behaviours and technical skills listed. You will be given details of this prior to interview to prepare.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Chinwe Keazor-McGuire
• Email : rsobusinesssupport@fcdo.gov.uk

Recruitment team

• Email : rsobusinesssupport@fcdo.gov.uk

Further information

The FCDO’s recruitment processes are underpinned by the principle of selection for appointment on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should, in the first instance, contact External.Recruitment@fcdo.gov.uk. If you are not satisfied with the response you receive from the FCDO, you can contact the Office of the Civil Service Commissioners.

Attachments

RSO Role SEO Infrastructure Engineer 1 Opens in new window (pdf, 233kB)