Senior Lead and Business Partner - Edinburgh, Glasgow or Dundee

Job summary

About the Role:

COPFS is building a new Transformation and Change Dictorate, and we’re looking for Senior Lead and Business Partner to help shape its future.

In this role, you’ll work with senior leaders to drive service improvement, lead business design and transformation initiatives and use data, insight and emerging technologies to deliver meaningful change across a national public service organisation.

This is an exciting opportunity to join a growing professional community, influence strategic decision making and help build something new from the ground up.

Additional Information:

If you would be interested to learn more about this role, please see our application pack on our website for further job details, salary information and assessment guidance.

Job description

As a Senior Lead and Business Partner within our newly established Transformation and Change team, you will work at the heart of organisational transformation. Acting as a trusted advisor to senior leaders, you will help design and improve services, ensuring they are evidence led, user centred and aligned to our future operating model.

You will lead complex business design and analysis activity across major transformation initiatives, bringing together operational, digital and policy colleagues to solve challenging problems and deliver meaningful improvements for the people who use our services.

This is a unique opportunity to help build a new capability within COPFS, influence how services are designed across the organisation and play a key role in delivering long term change across Scotland’s prosecution service.

Strategic Business Partnering

• Act as a trusted advisor to senior leaders, providing insight, challenge and recommendations to inform strategic decision-making
• Lead business design activity across assigned service areas, ensuring priorities align with the COPFS Transformation Roadmap and future operating model
• Influence stakeholders through complex change programmes, facilitating discussions that support informed decisions and sustainable outcomes
• Translate strategic objectives into measurable outcomes, improvement priorities and service design activity

Service Design, Architecture and Transformation

• Lead the design and improvement of end-to-end services, processes and customer journeys
• Ensure services are user centred, evidence based and aligned to the future operating model
• Shape business capabilities and operating models that support organisational transformation
• Drive innovation and continuous improvement, identifying opportunities to improve services through new ways of working and technology

Business Analysis and Insight

• Lead complex analysis activity to understand business needs, risks, opportunities and dependencies
• Develop and assure business requirements, options appraisals and recommendations that support effective decision making
• Use data, insight and evidence to identify improvement opportunities and measure outcomes
• Explore how digital capabilities, automation, emerging technologies and Artificial Intelligence can be utilised appropriately to improve services and business performance

Stakeholder Engagement and Governance

• Build strong relationships across operational, digital, policy and justice sector partners
• Facilitate workshops and engagement activities to develop shared understanding and support successful change delivery
• Present complex information and recommendations to senior audiences
• Ensure service and process designs comply with relevant governance, policy and regulatory requirements

Leadership and Capability Development

• Provide leadership on business design and analysis activity within assigned service areas
• Mentor, coach and support colleagues, helping to build organisational capability and professional expertise
• Champion best practice in business design, business analysis and continuous improvement

Please note these are not exhaustive lists and other duties may be required as appropriate to the role

Person specification

We’re looking for an experienced business design, business architecture, business analysis or transformation professional who enjoys solving complex organisational challenges and influencing change at a strategic level.

You will be comfortable working with ambiguity, building strong relationships with senior stakeholders and translating complex problems into practical, deliverable solutions. You will bring experience of leading service design or transformation activity within complex organisations and have the credibility to challenge, influence and guide decision-making across multiple stakeholder groups.

Most importantly, you’ll be passionate about improving services, delivering meaningful organisational change and helping shape the future of COPFS.

Qualifications

•Significant experience leading business design, business architecture, service design, business analysis or enterprise transformation activity within a complex organisation
•Ability to design and improve end-to-end services, business processes or operating models
•Ability to work with senior stakeholders to help shape strategic change and organisational improvement
•Use of data, evidence and insight to understand problems, develop recommendations and support decision making
•Experience translating organisational strategy into practical change initiatives, service improvements or transformation outcomes
•Experience working across multi-stakeholder environments and leading collaborative approaches to problem solving

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Knowledge and practical application of business analysis, service design or business architecture methodologies and techniques
• Ability to elicit, analyse and document business requirements and translate them into effective service or process designs
• Ability to apply structured analysis techniques to assess options, identify impacts and support evidence-based recommendations
• Understanding of how data, insight, digital capabilities and emerging technologies (such as AI), can support improvement and organisational transformation

Benefits

Alongside your salary of £62,111, Crown Office and Procurator Fiscal Service contributes £17,993 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

We offer an excellent range of benefits which include:

• • 25 days paid holiday + 11.5 public and privilege holidays (rising to 30 days paid holiday after 2 years).
  • Generous Civil Service Pension employer contribution, on average over 28.97% of your pay
  • Flexible working hours and family friendly approach to work.
  • Cycle to Work Scheme and Season Ticket Loans.
  • Employee Wellbeing Support with Mental Health First Aiders and access to an Employee Assistance Programme.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.Please see our application pack on our website for full details.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo an enhanced (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Jenny Stewart
• Email : jenny.stewart@copfs.gov.uk

Recruitment team

• Email : recruitment@copfs.gov.uk

Further information

Please see our application pack on our website for full details.

https://www.copfs.gov.uk/about-copfs/careers/