Senior Manager – IT Infrastructure

Job Introduction

Senior Manager – IT Infrastructure

Location: County Hall, Morpeth

Salary: £63,785 to £67,581

Lead the technology that powers services for thousands of residents across Northumberland

Are you an experienced IT infrastructure leader ready to shape the future of digital services at scale?

Northumberland County Council is seeking a strategic and forward-thinking Senior Manager – IT Infrastructure to lead the development, security, resilience and performance of our enterprise technology environment. This is a unique opportunity to influence the Council's digital future, ensuring our infrastructure supports modern, accessible and responsive services for residents, businesses and communities across the county.

Why Join Us?

At Northumberland County Council, technology is at the heart of transformation. Our Digital Service delivers modern, user-centred solutions that improve lives, enhance service delivery and support our ambitious organisational priorities. As Senior Manager – IT Infrastructure, you'll play a pivotal role in enabling innovation while leading a talented team responsible for critical technology services.

This is a career-defining opportunity to:

• Shape and deliver a long-term infrastructure strategy across a large and complex organisation.
• Lead major technology investment and transformation programmes.
• Influence senior stakeholders and contribute to organisational decision-making.
• Drive innovation, security and operational excellence.
• Develop and inspire high-performing technical teams.

The Role

You will provide strategic leadership and operational oversight of the Council's IT infrastructure estate. You'll ensure infrastructure services remain secure, resilient, scalable and aligned to business needs while championing continuous improvement and innovation.

Key responsibilities include:

• Developing and delivering the Council's long-term IT infrastructure strategy.
• Leading services across networks, cloud platforms, data centres, end-user computing, resilience and disaster recovery.
• Managing significant infrastructure budgets and technology investments.
• Ensuring compliance with security, governance and regulatory requirements, including GDPR.
• Monitoring service performance and driving operational improvements.
• Managing supplier relationships, contracts and technology partnerships.
• Leading, coaching and developing infrastructure teams to achieve outstanding results.

About You

We're looking for a strategic technology leader with the vision, expertise and influence to deliver large-scale infrastructure services.

You'll bring:

• Significant experience in IT infrastructure leadership and management.
• A proven track record of developing and implementing successful infrastructure strategies.
• Strong expertise across networking, cloud, security, hardware and enterprise infrastructure technologies.
• Experience managing technology risks, resilience and business continuity.
• Commercial awareness with experience managing budgets, suppliers and contracts.
• The ability to build trusted relationships and influence stakeholders at all levels.
• A Level 6 qualification in Data, Digital or IT, or equivalent senior professional experience.

Applications will be particularly welcomed from candidates who have:

• Experience in a senior infrastructure leadership role within a large, complex organisation.
• Knowledge of local government or public sector environments.
• A relevant postgraduate qualification.

Make an Impact

Technology is critical to how we deliver services to our communities. If you're passionate about leading modern infrastructure, driving digital transformation and building resilient technology services that make a real difference, we'd love to hear from you.

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.

Why choose us?

We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme – up to 2 days flexible leave available per month (pro rata for part-time employees)

To see all our excellent benefits and perks, please click here.

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Further information
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930