Senior Member Capability Standards Manager (Ref: 19254)

Job summary

This position is based Nationally.

Job description

Senior Member Capability Standards Manager

Job Title: Senior Member Capability Standards Manager

Hub: Capability

Team: Member Standards and Learning

Job Grade: SEO

Number of Posts: 1

Reports to: Head of Capability

Job Purpose

This role has responsibility for Member Standards and will oversee the creation and delivery post-accreditation quality checking and continuing professional development for members. The Board is positioning itself as a learning organisation and this role will play a pivotal role in taking learnings from different teams to distil this into a capability strategy for members who are fully accredited to sit.

You will devise, develop and implement processes to provide assurance to the Parole Board that safe and defensible decisions are being made by our membership at the expected standard.

In addition, you will oversee the management of Review Committee Member support and improvement initiatives and complaints processes.

Scope of Responsibilities:

You are primarily responsibility for Member Capability Standards at the Board, ensuring that all members have the capability, support, and personal resources available to carry out their role.

Primary Deliverables in the first 6 months of the role

• Deliver a post accreditation member standards process
• Assess and provide data from all learning activities at the Board to inform CPD development and creation
• Deliver CPD programme to support member learning and development
• Present Member Standards outcomes
• Oversee the management of Review Committee
• Oversee the management of the Complaints system
• Drive the management and tracking of member support packages for development and improvement
• Manage a team of 6 with line management responsibility for 3 HEOs.

Person Specification

Essential

• Demonstrable experience of assessing professional performance/quality or similar
• Demonstrable experience of delivering new processes
• A commitment to the value of quality assurance, capabiity and L&D for a healthy organisation
• proactive, and resilient
• Proven leadership and management skills.
• Experience of working in a people-based role
• Proven delivery of multi-channel projects
• Understand how Quality fits into the Parole Board’s objectives

Desirable

• Understanding of the Parole Process
• Have had experience of Capability/Quality Assurance/Standards work

Main Duties:

Strategic Leadership:

• Set the vision and standards for the Member Standards Team working across the Parole Board to support member development and delivery of core strategic objectives.

Member Standards

• Devise and develop a post-accreditation standard and assurance process for members.
• Monitor and analyse outcomes and data from all member standards processes and committees identifying issues and trends to inform changes, support and CPD.
• With the Senior Capability Manager, lead the work driven by Member Education Review Group.
• Oversee the management of Member Standards Committee and processes such as Review Committee, Standards Committee and Complaints process.
• Close all learning loops of emerging issues and trends arising from Member Standards Committees.
• Working with other hubs track, co-ordinate and support MIAPs

Learning and Development:

• From arising issues and trends from Member Standards assessments and committees create a CPD programme to support member development.
• Work collaboratively with the Senior Capability Managers to feedback areas for core Member training or Staff training.

Relationship Building

• Create and maintain excellent working relationships with members
• Build a roster of trained and supported members who can act as Quality Developers and Member Standards Assessors.
• Collaborate with colleagues across the Parole Board
• Build relationships with other Parole Boards and similar organisations to ensure that our Member Standards practices are at the cutting edge.

Management

• Directly manage 3 HEOs
• Provide structure to enable adequate support, resource and appropriate development opportunities across the teams and members.
• Working with the Head of Capability, be accountable for an agreed Member Standards budget allocated from within the Board’s overall budget and in accordance with financial regulations.

Other responsibilities:

• Other tasks appropriate to the role as assigned from time to time by Head of Capability, COO and CEO.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Developing Self and Others
• Managing a Quality Service
• Working Together
• Communicating and Influencing
• Seeing the Big Picture

Benefits

Alongside your salary of £40,783, Parole Board contributes £11,814 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5358

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/19254?entityId=19254