Senior Product Manager

Job summary

Senior Product Manager

As a Senior Product Manager you will be responsible for owning and shaping one of our ground-breaking, new digital products. In this role, you will be expected to use your knowledge of user needs, business goals and agile delivery to frame problems, set priorities for your teams and ultimately deliver world-class digital services.

As a Senior Product Manager at the Intellectual Property Office (IPO), you will join an established product team and collaborate with a supportive community of Product Managers to deliver world class digital services. Reporting to a Lead Product Manager you will be responsible for leading an agile delivery team, ensuring that your digital products meet their business goals and effectively meet internal and external user needs.

You will understand and represent the voice of the user and collaborate with stakeholders, building strong working relationships with both internal and external stakeholders at all levels, to identify opportunities for improving business outcomes and enhancing benefits. Continuously improving the quality, capability and efficiency of your product.

You will be responsible for creating, maintaining and delivering against a product roadmap that is aligned to organisational strategy and user needs. You will create, prioritise and maintain a product backlog of needs, to direct the work of a multi-disciplinary product team using Agile methodologies.

You will capture and deliver against business objectives, regularly engaging and communicating progress to a wide variety of stakeholders (eg, Business users, Legal, Policy, Business Change Managers, Senior stakeholders).

Working Style

This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office.

The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office

Job description

Main duties consist of but are not limited to:

• As a Senior Product Manager, you will lead the production of a product vision, product roadmaps and lifecycle plans for the delivery and continuous improvement of your product right through the product lifecycle.
• You will lead the prioritisation process for the work that needs to be done by the product teams, creating and maintaining a product backlog which balances immediate user needs with the longer term continuous improvement and maintenance in line with organisational goals.
• You will be advocate for user centred design and collaborate with user researchers and performance analysts to plan research activities and make effective use of available data to understand your users and their needs.
• You will work at a senior level, engaging with senior stakeholders to understand business goals and translate these into measurable performance indicators and product delivery milestones.
• You will be as passionate about people as you are about your products. Leading teams to define, design and deliver on the vision and realise value for your users. Collaborating with specialists within multidisciplinary teams and wider, to articulate clear, requirements in the form of test-driven user stories. Mentoring colleagues where appropriate.
• Be responsible for ensuring the development work delivers on your prioritised outcomes and ensure the overall quality of the product is in line with relevant standards.
• Be the key point of contact for the team, effectively collaborating with other across the wider product areas. Line manage product managers and support their professional development.
• Work with Heads of Profession and your team’s delivery manager to build and maintain an efficient, high-performance team, that supports the development of the individual and the IPO’s capability needs

Person specification

Essential criteria

• Experienced in managing products through all stages of the product lifecycle.
• Experienced in investigating patterns and trends to identify and resolve problems.
• Experienced in a range of Agile methodologies and practices and leading multidisciplinary agile teams.
• Experienced in using a variety of communication methods and is able to apply the appropriate method to each scenario and audience.
• Strong decision-making abilities, utilising a range of qualitative and quantitative data.
• Experienced in promoting the needs of the team and of the product. Understanding how these may vary between difference phases of the product lifecycle.

How to Apply

Click the 'Applynow' button and complete the application form by providing the following:

750-word Personal Statement

• Use this to explain why you're suitable for the role.
• Structure your statement around the essential criteriain the Person Specification.
• Make sure to provide clear examples to show how you meet each requirement.

For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below.

Please visit our Civil Service Careers page - IPO – Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk)

If you require job-specific information, please contact Rob James
E-mail: Robert.james@ipo.gov.uk

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Leadership
• Making Effective Decisions
• Managing a Quality Service

Benefits

Alongside your salary of £66,162, Intellectual Property Office contributes £19,167 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• A flexible working scheme with excellent development opportunities
• 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave
• Family friendly policies that support modern working families and individuals with caring responsibilities
• A variety of support functions; Staff Counselling Service, Peer to Peer Support Group
• Eligibility for special and office-wide bonus payments
• The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com)
• A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities
• Free car parking is available on site at our Newport office
• On-site shop, restaurant and coffee shop at our Newport office

For more information about what’s on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.

Please note that benefits may be subject to change.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Additional details on security and vetting

Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance.

For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance.

Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK

If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Recruitment@ipo.gov.uk

Stage 1 – Sift

An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements:

Experience

Your 750 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria

Stage 2 – Interviews

If invited to interview Behaviours and Experience based questioning will be used.

Please note candidates that proceed to the interview stage will be required to deliver a presentation against theExperience Success Profile. Further details will be provided in the invite to interview information.

Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation.

Interviews for this role will be carried out in person at our Newport Office.

This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order.

Applicants to note: CVs sent direct to the IPO will not be accepted.

This post is being advertised to Internal, acrossGovernment and external candidates at the same time.

Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment.

We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information.

In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text.

If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know viarecruitment@ipo.gov.uk

Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process.

For more information on the IPO’s terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : IPO Recruitment team
• Email : recruitment@ipo.gov.uk

Recruitment team

• Email : recruitment@ipo.gov.uk

Further information

Commissioners Statement
The Civil Service recruits by merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles.

Complaints Procedure:
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, please contact;
Penny Phillpotts
Intellectual Property Office,
Concept House,
Cardiff Road,
Newport,
NP10 8QQ.

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

Attachments

IPO Modernised Terms and Conditions Opens in new window (doc, 148kB)What's on offer at the IPO Opens in new window (pdf, 2034kB)