Senior Product Manager

Job summary

We are looking for a Senior Product Manager to work within the Digital Development and Operations Team, which is part of UKHSA Chief Data Officer (CDO) Group.

The CDO Group mission is to enable UKHSA to make the nation’s health secure through safe and innovative digital capabilities and by the transformation of public health data, analysis, insight and surveillance. In Digital Development and Operations, we do this by delivering services which meet and maintain the Digital Service Standards (https://www.gov.uk/service-manual/digital-by-default). We proactively partner, across UKHSA and beyond, to influence, design and deliver digital and technology products and services that underpin Agency objectives, and provide tangible, valued business and citizen health outcomes.

As a Senior Product Manager, you will lead one or two multi-disciplinary squads within a portfolio of work. You will build working relationships and communicate regularly with a wide range of stakeholders, both clinical and non-clinical, internal and external to UKHSA.

You will assess value, develop cases, and prioritise stories, epics and themes to ensure work focuses on maximum value aligned with product strategy.

Working closely with stakeholders and customers, you will set priorities and accept work across multiple platforms. You will own the product roadmap, manage the product backlog effectively, and agree this with business stakeholders.

Working for your organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Job description

As a Senior Product Manager, you will:

• Lead one or two multi-disciplinary squads within a portfolio of work, using evidence to guide product decisions and set priorities
• Deliver services that meet UKHSA CDO Group requirements and supports UKHSA’s strategic objectives
• Define the product and gain user buy-in through a product strategy and roadmap, while prioritising the backlog to guide delivery
• Be part of one or more multi-disciplinary agile delivery teams to deliver excellent new products and iterations to existing products to meet user needs.
• Gather user requirements based on a communicable understanding of diverse audience groups.
• Interpret user research to make the correct product decisions, noting that users do not always know what they want.
• Underpin the delivery and iteration of digital services through effective analysis of qualitative and quantitative user data.
• Provide leadership across the organisation in digital, making the case for digital and agile ways of working.
• Develop and manage stakeholder relationships within UKHSA CDO Group and across the Agency to create buy in for the product.
• Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
• Be actively involved in the Product Community of Practice and partner and user communities to promote the department’s principles and foster a collaborative approach to solution delivery and engagement.

In addition to the key responsibilities above this role will:

• Require adherence to all UKHSA Policies and Procedures.
• Contribute to the delivery of corporate goals and objectives.
• Support corporate service activity as set out in the Corporate Services Standard Operating Procedures.
• Perform any other duties that may reasonably be required by their line manager.

This list is not exhaustive

Person specification

Essential criteria :

• Service Standard: experience of applying Digital Service Standards, or similar, to products or services.
• Stakeholder engagement: has experience of seeking senior stakeholder buy-in to support the development of products or service and building long-term relationships with stakeholders.
• Agile working: has experience of agile methodology and can apply the agile mind-set to all aspects of their work.
• User focus: has experience of using insights to represent the user and prioritising needs.
• Lifecycle Perspective: has experience of the different phases of product delivery, is able to lead a team through each phase and know when a product should move to the next phase.
• Operational Management: has experience of the operational processes of running and maintaining a product or service.
• Problem Ownership: has experience of identifying problems, analysing and helping to identify the appropriate solution.
• Product Outcomes: has experience of defining key performance indicators to assess the success and performance of a product or service.
• Product Leadership: has experience of using a product-led approach to delivery and participation in product management community activities
• Product Management: has experience of validating what adds value now versus the future and address uncertainty around scope.
• Strategic Ownership: has experience in developing a strategy and visions for products and focussing on outcomes, not solutions.

You can find out more about what we expect from a Senior Product Manager here.

Benefits

Alongside your salary of £56,185, UK Health Security Agency contributes £16,276 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles and will assess your Behaviours, Experience and Technical skills

Stage 1: Application & Sift

Success profiles

You will be required to complete an application form. You will be assessed on the listed 11 essential criteria, and this will be in the form of a:

• Application form (‘Employer/ Activity history’ section on the application)

• 750 word supporting statement.

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 750 words. We will not consider any words over 750 words.

Longlisting:

In the event of a large number of applications we will longlist into 3 piles of:

1. Meets all essential criteria
2. Meets some essential criteria
3. Meets no essential criteria

If used, the pile ‘Meets all essential criteria’ will proceed to shortlisting.

Shortlisting:

In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:

• Service Standard: experience of applying Digital Service Standards, or similar, to products or services.

If you are successful at this stage, you will progress to interview & assessment.

Feedback will not be provided at this stage.

Stage 2: Interview

You will be invited to a single face to face interview.

If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.

Behaviours and Technical skills will be tested at interview.

There will be a 10-minute presentation to assess experience across the agile product delivery lifecycle.

The Behaviours tested during the interview stage will be:

• Seeing the Big Picture (Lead behaviour)
• Making Effective Decisions
• Communicating and Influencing

Interviews will take place at 10 South Colonnade, Canary Wharf, London E14 4PU.

Interview dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location

This role is being offered as hybrid working based at any of our Core HQ’s. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQ’s (Birmingham, Leeds, Liverpool, and London). Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a basic disclosure and barring security check before they can be appointed.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).

Future location

UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK.The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any
reasonable adjustments that could help you. An adjustment is a change to the
recruitment process or an adjustment at work. This is separate to the Disability
Confident Scheme. If you need an adjustment to be made at any point during the
recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs. You can find out more information about reasonable adjustments across the Civil Service here: Reasonable Adjustments , Civil Service Careers

International Police check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Internal Fraud Check

This does not need to be included on EOI adverts.If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub, and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for external candidates to the Civil Service.

Careers website

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Grade 7

• £56,185- £66,581 (National)

• £58,340- £68,574 (Outer London)

• £60,494- £70,566 (Inner London)

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Charlene Gwekwerere
• Email : charlene.gwekwerere@ukhsa.gov.uk

Recruitment team

• Email : recruitment@ukhsa.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the
basis of fair and open competition as outlined in the Civil Service Commission's
Recruitment Principles.
If you feel your application has not been treated in accordance with the Recruitment
Principles, and you wish to make a complaint, in the first instance, you should
contact the UKHSA Complaints team via email at: Complaints@ukhsa.gov.uk
If you are not satisfied with the response you receive from the Department, you can
contact the Civil Service Commission. Visit the Civil Service Commission website for
further information: https://civilservicecommission.independent.gov.uk

http://www.healthjobsuk.com/vacancy/7852042