Senior Registrar

Job Description

The London Borough of Harrow is looking for a dedicated and highly professional As and When Senior Registrar to join its Registration Service. This is a pivotal public‑facing role, responsible for the accurate registration of births, deaths, marriages, civil partnerships and citizenship ceremonies, ensuring compliance with statutory requirements and the highest standards of service delivery.

As Senior Registrar, you will act as the public face of the Register Office, conducting ceremonies at the Harrow Pavilion and approved external venues. You will provide guidance and reassurance to individuals and families at key life events, demonstrating empathy, integrity and attention to detail. The role requires strong organisational skills, the ability to manage complex schedules, and the confidence to handle sensitive or challenging situations with professionalism.

You will also contribute to governance and oversight, safeguarding the integrity of official registers and certificate stock, and ensuring financial transactions are managed securely. Working collaboratively with colleagues, external partners and the wider community, you will promote equality, diversity and excellent customer service.

This is an opportunity to make a meaningful impact in people’s lives, combining ceremonial duties with administrative precision, and helping to uphold Harrow’s reputation for excellence in registration services.

Please note that this is a Part-Time, As and When position.

The successful candidate will have:-

• Proven experience in delivering high‑quality public services in a customer‑facing environment.
• Strong knowledge of statutory requirements and legislation relevant to registration and ceremonies.
• Demonstrated ability to perform and lead public ceremonies with confidence and professionalism.
• Excellent communication skills, both verbal and written, with the ability to engage diverse audiences.
• Strong organisational skills with the ability to manage complex schedules and competing priorities.
• Experience of handling sensitive or challenging situations with empathy and resilience.
• High level of integrity and commitment to equality, diversity, and inclusion.
• Ability to work independently, make sound decisions, and problem‑solve creatively under pressure.
• Financial awareness with experience of managing payments and safeguarding official records.
• Flexibility to work unsocial hours, including weekends, and travel to external venues when required.

For more information, please refer to the Role profile/ selection criteria

About us

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Other information

Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits

Important Note

To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.

As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at resourcing@harrow.gov.uk

London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures.

Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible.

Harrow redeployees will be given priority consideration.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn