Senior SharePoint and Collaboration Engineer

Job summary

The purpose of this role is to:

• Support the Head of Collaboration Engineering in delivering key elements of the Data Strategy
• Manage the technical developments to the intranet, currently via MS SharePoint
• Manage and maintain elements of the Acas Office365 tenancy (including SharePoint Online, OneDrive for Business, Office, all Power Platform products)
• Work with customers to advise on data related practices, offer guidance and support developmental projects
• Manage the creation of intranets, portals, document management systems and Co-Pilot agents
• Support the team with wider team with innovative developments in data science and analytics

Job description

The post holder's main accountabilities include:

• Supporting document management improvement initiatives in SharePoint that will contribute to Co-Pilot chat agents and AI initiatives relating to the intranet
• Managing the Intranet – Accountable for intranet management, development and permission management
• Intranet Content – Accountable for overseeing content curation and development within the intranet (plus other products when needed), including adherence to regulatory standards and GDPR
• Intranet Testing – Accountable for functional testing / usability testing for the intranet and intranet related low-code applications
• Service Support – Accountable for managing incidents and service requests relating to the intranet and SharePoint using the Service Desk IT Service Management tool
• Training Documentation – Accountable for creation of guidance documentation and training for a variety of audiences, in partnership with the Learning and Development team,
• Leading and being accountable for the communication and business requirements gathering with key business partners related to SharePoint and intranet content, ensuring customer focus and quality assurance are key drivers.
• Data Strategy Support – Support the delivery of the Data Strategy, via contributing to relevant data science projects and data analysis work at the appropriate level.
• Line management and development of a small team of dedicated SharePoint/O365 staff to support developments in MS related products, including SharePoint, Power Bi and Power Apps

Who we are

Acas exists to make working life better for everyone in Britain. We are the experts in workplace matters, we’re impartial, so we’re not on anyone’s side. That means we’re working for everyone to help prevent, manage and resolve workplace issues.

Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent, manage or resolve workplace problems.

Acas: Britain’s Workplace Experts

Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards; it has been Disability Confident Highly Commended, a Pay Gap award winner, and an Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.

Person specification

The successful candidate will have the following:

Essential Technical criteria

• Thorough technical ability relating to SharePoint and associated technologies, including creation, maintenance, full lifecycle support, and understanding of the underlying architecture (Lead)
• Thorough experience of document migration and restructuring
• Experience with Co-Pilot Agents and SharePoint’s role in knowledge ingestion
• Ability to understand and adapt to changing technical developments and to communicate these to stakeholders and colleagues
• Experience in workflow design and automation

Essential Experience criteria

• Strong experience in stakeholder relationship management skills including requirements elicitation and leading workshops (Lead)
• Line management experience, including mentoring and developing staff
• Ability to demonstrate extensive experience of leading on the development of intranets, portals and document management systems, including quality assurance processes
• Ability to demonstrate the curation and development of intranet content, including knowledge of relevant Data Protection and GDPR legislation.
• Ability to work with a range of internal stakeholders, to both capture and share requirements and best practice related to the use of intranets, portals and document management systems.
• Experience of testing deploying MS solutions and tools specifically for intranet environments
• Experience of creating guidance and training materials and supporting the dissemination

Desirable criteria - the following will be assessed in the event of a tie-breaker scenario at the Sift stage only:

• Relevant Certifications in MS Power Platform and evidence of relevant IT/Data Science related training
• Experience with PowerShell scripting
• Experience of using a range of tools and techniques related to data science and data analysis; to support the creation of innovative products and reports (e.g., Python, R, R Shiny)
• Experience of project working within a DDaT environment Excellent stakeholder relationship management

Benefits

Alongside your salary of £46,750, Advisory, Conciliation and Arbitration Service contributes £13,543 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We’re big believers in rewarding people for the amazing work they do. Take a look at some of the fantastic benefits we offer:

• Learning and Development
• Health and wellbeing
• Pension scheme
• Cycle to work scheme
• Interest free season ticket loans
• Volunteering opportunities

Could you ask for anymore?

You’ll have access to a Lifestyle website where you’ll be able to grab savings on a wide range of products, from holidays to your weekly shop.

To find out more, check out: Working for Acas

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to apply

Please click on the 'Apply now' button.

As part of the application process, you will be asked to complete:

• An evidence-based Personal Statement and CV reflecting the essential and desirable Experience and Technical requirements as listed in the Person Specification section of this advert.
  
  Your Personal Statement should be no longer than 1,250 words It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.

Should a large number of applications be received, an initial sift may be conducted using the:

• Lead essential Technical criterion: Thorough technical ability relating to SharePoint and associated technologies, including creation, maintenance, full lifecycle support, and understanding of the underlying architecture
• Lead essential Experience criterion: Strong experience in stakeholder relationship management skills including requirements elicitation and leading workshops

Candidates who pass the initial sift may be progressed to a full sift of all the above requirements or progressed straight to assessment/interview.

If a large number of applications meet the minimum standard an interview wait list may be created for this position. This means that if you have met the minimum requirements at sift you may be placed at a ‘Hold’ status for up to 12 months and if we are able to invite you to an interview we will be in touch.

Interview Details

If you have successfully passed sift at the application stage, you will be invited to an interview via Microsoft Teams, which is likely to take place from the week commencing 06 April 2026.

It will be an Experience and Technical based interview, and it will also include a Presentation that will be used to assess Technical skills (the presentation question and instructions will be sent to candidates who are invited to interview).

A reserve list will be created for this position; this means that if you have passed the interview, but we cannot immediately offer you this position, you will be placed on a reserve list for 12 months and may be considered for similar positions during that time.

Reasonable Adjustments

As a Disability Confident Leader, Acas is committed to creating an inclusive recruitment process. If you have a disability and feel that any part of the recruitment process puts you at a disadvantage, we will work with you to make Reasonable Adjustments that support your needs. If you require any changes to help you apply:

• Please contact the Acas Recruitment Team via HRrecruitment@acas.org.uk as soon as possible before the closing date to discuss your needs.
• Please complete the “Assistance Required” section on the “Additional Requirements” page of your application form to let us know about any adjustments or support you may need during the recruitment process. For example, this might include accessibility arrangements for entering a building or interview room, communication support, modifications to assessment methods, etc.
• You can find out more about the Disability Confident Scheme and Reasonable Adjustments by clicking these links.

Want to learn more about Civil Service recruitment? You can find out more on Civil Service Careers, including information on Success Profiles, writing a Personal Statement, acceptable use of Artificial Intelligence, and what to expect at Interview.

For applicants requiring a visa to work in the UK

Please be advised that Acas does not hold a sponsorship licence so cannot consider sponsoring a visa applicant or issuing a Certificate of Sponsorship.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : HR Recruitment Team
• Email : HRRecruitment@acas.org.uk

Recruitment team

• Email : HRRecruitment@acas.org.uk

Further information

If you feel your application has not been treated in accordance with the Code and you wish to make a complaint, you should contact us on HRrecruitment@acas.org.uk in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.

Attachments

Job Description - G8 Senior SharePoint and Collaboration Engineer Opens in new window (docx, 34kB)