Social Care Coordinator

Title: Social Care Coordinator

Grade/Salary: Band F, SCP 26-31 (£38,510- £43,149 per annum)

Contract Type: Permanent

Hours: 37

Location: Independent Living Centre, 100 Oldbury Road, Smethwick, B66 1JE

Job Summary:

This role is responsible for the day-to-day management of a team of Occupational Therapy Assistants, ensuring the effective allocation of workloads, high standards of performance, and excellent stakeholder engagement. The successful candidate will provide leadership and supervision, supporting staff development while ensuring that service users receive a responsive and high-quality service.

Key Responsibilities

• Lead and manage a team of Occupational Therapy Assistants, providing clear direction, support, and guidance to ensure the delivery of high-quality services.
• Oversee staff performance, establishing clear objectives and monitoring progress to promote continuous improvement and professional development.
• Conduct regular supervision sessions, appraisals, and performance reviews, ensuring staff receive appropriate support, feedback, and development opportunities.
• Coordinate and allocate workloads effectively across the team, ensuring resources are utilised efficiently and service demands are met within agreed timescales.
• Monitor team productivity and performance indicators, identifying areas for improvement and implementing solutions to enhance service delivery.
• Respond promptly and professionally to enquiries from a range of internal and external stakeholders, including service users, families, health professionals, social care colleagues, and partner organisations.
• Build and maintain effective working relationships with stakeholders to support collaborative working and positive outcomes for service users.
• Provide advice, guidance, and support to team members on operational procedures, service pathways, and best practice.
• Support the implementation of service developments, policies, and procedures, ensuring compliance with organisational standards and statutory requirements

Please submit a CV and supporting statement to Keiran_hilliard@sandwell.gov.uk before the closing date.

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to submit your CV as soon as possible. When submitting your CV and supporting statement, please refer to the supporting documents attached.

If you are an internal candidate and currently at risk, please let the recruiting manager know.

If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.

If you have a disability and require assistance in submitting your CV, please contact Keiran_hilliard@sandwell.gov.uk

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs

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