Social Worker
Job Description
Organisation: London Borough of Waltham Forest
Salary: PO1 - PO4 £39,855 – £50,574
Retention Bonus/ Market Supplement: £2000
Contract Type: Full-time/Permanent
Working hours per week: 36 hours
Application Deadline: 11/07/2025
Proposed Interview Date(s): TBC
Reference: 1793
About Us:
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
About the role:
The Adults Multi-Agency Safeguarding Hub (MASH) is a team of professionals consisting of a range of organisations and agencies who work together to safeguard adults who may be at risk of abuse, harm, or neglect, and to support the screening of referrals into the Adult Social Care Service. The MASH aims to improve the responses to safeguarding concerns through stronger links and better information sharing between organisations and agencies to promote better outcomes for adults.
To support the Adult MASH, to manage and professionally supervise unqualified staff and to support other colleagues. To be responsible for ensuring the delivery of high quality and legally compliant social care practice to agreed standards for the staff within the remit of the post.
To undertake a complex Single Point of Access into the Adults MASH for Safeguarding and Non-Safeguarding referrals into Adult Social Care. To maximise the independence and wellbeing of adults and older people and their carers.
To work in close partnership with the following teams:
- MASH Team (Adults & Children’s)
- ASC Home First Service (Community & Hospital)
- Safeguarding
- Adult Care Management Team
- Mental Health
- Learning Disabilities
- SEND Team
- Community Safety Partners
- Police
- Adult Front Door Contact Centre
>> Click here to download the Role Profile <<
Key Responsibilities:
Work directly with adults and older people, the work has significant implications for the well-being of individuals that might involve situations where service users’ personal liberty and or safety is at risk, Professional colleagues, other providers, and external agencies to gather and exchange information and co-ordinate actions. Represent the Council at multi-agency meetings.
Liaise with external and internal partners and other agencies on day-to-day service issues and to co-ordinate actions. Works with a range of agencies and extended services, to support adults and older people and promote good practice. Sensitivity, persuasiveness, negotiation and assertiveness skills are required to communicate with diverse audiences in emotive circumstances. Ability to build trust and confidence with adults and older people and colleagues. May need to manage challenging behaviour and difficult situations.
Maintains good working relationships with other professionals whilst challenging the decisions of other statutory agencies.
Support Senior Managers to consult with stakeholders to identify requirements.
Support the co-ordination of responses from other agencies on operational issues and to deliver service in partnership.
Deputise for the MASH Practice Manager as required
Qualifications and Requirements:
Educated to degree standard or equivalent.
Relevant professional qualification (CSQW Dip SW equivalent degree Social Work qualification).
Substantial Continuing Professional Development
Terms and conditions:
The below terms and conditions apply to this role:
Satisfactory employment references and CIFAS identity checks;
Satisfactory declaration of interest;
This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;
Satisfactory DBS check;
Continued professional body registration;
As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.
For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.
Contact Information:
If you have any questions about this vacancy or the application process, please contact Luan Mills Adult MASH Team Manger at Luan.Mills@walthamforest.gov.uk
If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.
The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.
Click here for further information on the Human Resources recruitment privacy notice.
Salary range
- £39,855 - £50,574 per year