Support Administrator – Team Support

Job summary

The principal purpose of the post is to provide vital administrative support to the Head of Education Research Policy, who is blind, enabling her to carry out her role effectively. You will work closely with her to support her day-to-day responsibilities across a range of important Welsh Government issues.

This post is unique within the Welsh Government, offering the opportunity to work on a one‑to‑one basis while also being part of a wider team. As the post is linked to a specific individual, you will continue to work with her should she change roles within the Welsh Government.

Job description

The principal purpose of the post is to provide vital administrative support to the Head of Education Research Policy, who is blind, enabling her to carry out her role effectively. You will work closely with her to support her day-to-day responsibilities across a range of important Welsh Government issues.

This post is unique within the Welsh Government, offering the opportunity to work on a one‑to‑one basis while also being part of a wider team. As the post is linked to a specific individual, you will continue to work with her should she change roles within the Welsh Government.

Person specification

• Proof reading, advising on layout and formatting of documents typed by the manager.
• Putting documents into the appropriate format for government use e.g. briefings, diary cases, MAs and other relevant documents, ensuring content is in the correct format, within tight time pressures.
• Formatting documents for Braille (no previous knowledge of Braille required). You will need to interpret and describe information set out in diagrams/pictures that are not easily replicated in Braille.
• Liaising with the print unit about printing documents in Braille and other divisions such as the Comms Team to advise on design and the formatting of documents into Braille.
• Liaise with meeting organisers in advance of meetings/events to ensure documents and presentations are accessible.
• Undertaking Internet/Intranet searches as required.
• Secretariat Duties – Organisation of meetings /seminars (in person and via Microsoft Teams), taking minutes at meetings and follow actions on behalf of manager.
• Maintaining manager’s Outlook Calendar and diary and advising her on appointments.
• Accompanying the manager to internal and external meetings.
• Completing forms on the manager’s behalf, e.g., flexi sheets, travel and subsistence claim forms etc.
• Maintaining both a filing key of Braille documents and files of printed material and saving files electronically on iShare (training will be provided where necessary).
• Reading aloud material which is sometimes lengthy and complex.
• Performing general administrative duties, filing, photocopying, and reading mail etc.
• Any other duties as directed by the manager.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Leadership
• Delivering at Pace

Benefits

Alongside your salary of £27,302, Welsh Government contributes £7,909 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

The selection process and stages are:

Number of Stages:2 stage processStage 1Application FormStage 2Interview

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SchoolPractitionerDivision@gov.wales
• Email : SchoolPractitionerDivision@gov.wales

Recruitment team

• Email : SharedServiceHelpdesk@gov.wales