Team Administrator (RP0152)

Team Administrator
RP0152

Starting salary £28,426pa with progression to £30,324 pa through annual increments subject to satisfactory service

37 hours per week (hybrid working)

2 year fixed term contract


At the heart of every team is a highly motivated and skilled administrator providing high quality support to the wider service. We are looking for Team Administrators to join our expanding Property Maintenance and Climate Change Team to help deliver the very best service to our customers.

In this role you must have an eye for detail, have excellent customer service skills and be a confident and effective communicator. You will take responsibility for providing technical support within the team, collating, compiling and entering data from a range of sources, raising jobs on our housing system and transferring files from our contractor portal. You will be adept at switching priorities and delivering work to defined deadlines.

It goes without saying that you must be a competent administrator with experience of analysing and entering data. To be successful you will need an excellent working knowledge of MS Office applications and have exceptional time management skills.

We are on a journey of transforming the way we deliver our services to our customers. We are embarking on a large decarbonisation programme to improve the energy efficiency of our lowest performing properties to meet government targets around EPC C (Energy Performance Certificate) and net zero, and this role plays an important part in supporting this programme. If you think you have the right skills and qualities, we’d like to hear from you.

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.

You will be working in the heart of Welwyn Garden City in our vibrant office. We offer flexible working to achieve a good work life balance, electric pool cars, generous annual leave and a discount with our leisure provider in the borough. Our full list of employee benefits can be found here:My Rewards – Careers

Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do!

Please note we do not offer sponsorship for employment in the UK.

Closing Date: 9th November 2025
Remote Assessments: 13th November 2025
Interview Date: 20th November 2025

Keywords:

Administrator, Admin, Housing, Council, Tenants, Data, Customer, Service, Hybrid, Hertfordshire, Welwyn Hatfield