Summary

What you'll do

We're looking for an organised, proactive and highly capable Team Coordinator to join our Information, Systems & Change (IS&C) directorate. This is a pivotal role at the heart of our Engineering & Platform team, providing essential coordination and executive support that enables the smooth running of our technology and systems functions.

Reporting to senior leaders within IS&C and providing executive assistant support to the Chief Technology Officer, you'll play a key role in ensuring effective planning, communication, reporting and governance across the directorate. Your work will directly support the reliability, efficiency and continuous improvement of our systems and services - helping us deliver better outcomes for colleagues and residents alike.

If you thrive in a fast-paced environment, enjoy bringing structure to complexity, and take pride in delivering high-quality support, this could be the perfect opportunity for you.

How you'll do it

You'll provide high-level coordination and administrative support across IS&C, ensuring that the team operates efficiently and effectively.

Responsibilities include:

• Provide logistical and administrative support for meetings and events, including organising venues/rooms, preparing materials, and taking accurate minutes.

• Support the coordination and collation of responses to directorate-wide surveys.

• Maintain and update key documentation such as the Business Continuity Plan and internal intranet content.

• Create high-quality reports, spreadsheets, documents and presentations, ensuring information is clearly and creatively presented.

• Maintain action logs across teams, proactively progressing actions to ensure timely completion.

• Collate and produce weekly and monthly Key Performance Indicator (KPI) reports for functional areas.

• Plan and manage your own workload effectively, adapting to changing priorities and deadlines.

• Build and maintain positive working relationships with internal and external stakeholders.

• Ensure compliance with all relevant organisational and statutory policies, including health and safety and financial regulations.

The ideal candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.

Essential:

• Proven experience in an administrative, coordination, or executive support role.

• Strong customer service ethos and ability to build effective working relationships.

• Advanced IT and systems skills, including Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

• Experience preparing reports, presentations and management information.

• Excellent organisational skills with the ability to manage competing priorities.

• Strong written and verbal communication skills, including minute-taking.

• High level of accuracy and attention to detail.

What's in it for you?

Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Generous pension scheme
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme.
• Life Assurance x 4 annual salary

All about us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.

For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.

To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/

Selection Process

Step 1: If you are interested, please send your application now! Closing date is 08 March 2026.  

Step 2: Successful candidates will be invited to interview  

Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  

NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.