Team Leader

College of Policing

Hybrid

Expires: Expiring in less than 3 weeks

Administration

Flexible

£30,164 per year

Job summary

This post is open to applicants who can meet the College’s nationality, UK residency and vetting requirements.

Our mission is: Leadership, Standards, Performance. This guides our work with individuals, forces, and policing partners towards our vision. We exist to support police officers, police staff and volunteers to deliver the best service to the public. Only through high quality leadership, consistent standards and continual performance improvement can everyone in policing reach their full potential. Our mission guides our work with individual, forces and partners towards our vision.

Although we are a relatively small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.

We offer a supportive and inclusive environment for people to thrive. Our extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.

Additional Information:

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

Due to our status as Public Servants, we are not eligible to participate in the Civil Service transfer process. Therefore, while successful candidates can transfer in on their existing terms and conditions, any subsequent transfer out of the College to the Civil Service cannot be guaranteed on existing terms and conditions, and new starter/modernised terms may apply.

The College embraces diversity and promotes equal opportunities. As such, we comply with the Disability Confident Scheme (DCS) and apply the minimum selection criteria at sift stage of the recruitment process.

Our vetting

If you are successful at interview, you will be required to undertake pre-employment security checks. You will be sent a security questionnaire which must be accessed within 24 hours.

Please note, these checks can take up to 10 weeks. You will only be offered a start date after the checks have been completed. If the outcome of these checks is not satisfactory, your recommendation for employment will be withdrawn.

Job description

We’re looking for an inspiring and organised leader to take charge of our Administration Team and ensure the delivery of proactive, high‑quality administrative support. You will oversee day‑to‑day operations, develop a high‑performing team, and take action where performance needs improvement.

The role involves planning and allocating workloads effectively, anticipating challenges, and ensuring resources are used efficiently. You will build strong working relationships with stakeholders, understand their needs and ensure the right support is in place while upholding organisational policies.

You’ll contribute to improving and implementing effective administrative processes across a wide range of services and locations, identifying opportunities for greater efficiency and reliability. The role also includes resolving service issues, monitoring risks, and ensuring systems remain adaptable to business needs. You will provide accurate management information and performance data to support decision‑making, and ensure all activity complies with data protection, information security, and corporate policies.

Person specification

Some of your responsibilities will include:

Provision of effective leadership and performance management

Development of strong stakeholder relationships

Anticipate problems and identify appropriate solutions

To be successful in this role you’ll need:

Develop a multi-skilled team with adaptable capability

Forge good relations and manage interdependencies across Operations

Continuous review and development of processes to ensure they remain fit for purpose and efficient

Please see the attached job description which contains full details of the role.

Behaviours

We'll assess you against these behaviours during the selection process:

Developing Self and Others
Changing and Improving

Technical skills

We'll assess you against these technical skills during the selection process:

Ability to work in a pressurised environment, dealing with a range of tasks simultaneously
Proficient in MS Office applications
Excellent verbal and written communication skills with customer-focused attitude and telephone manner

Benefits

Alongside your salary of £30,164, College of Policing contributes £8,738 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

College staff have Public Servant status. As a Public Servant, you are eligible to join the Civil Service Defined Benefit Pension Scheme.

The College is a great place to work. We're passionate about our people and offer a wide range of benefits, including (but not limited to):

Defined benefit pension scheme with an average employer contribution of 28.97%

Up to 31.5 days holiday (this is in addition to 8 public holidays and 1 privilege day)

Continued professional development and structured career paths

Enhanced maternity, paternity and adoption leave

Flexi-time (for certain grades)

Benenden Healthcare

National Dental Plan

Discounts for on-line shopping

Free employee support line

Interest free season ticket loans

Rewards and recognition scheme

Learning and development tailored to your role.

An environment with flexible working options.

A culture encouraging inclusion and diversity.

We also have a number of thriving staff networks that provide the opportunity for advice, support and to drive change. A place to get your voice heard, share experiences and challenge our working practices to ensure equality of opportunity for all.

For more information about our benefits and staff networks, visit What we offer as an employer , College of Policing

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

This post is open to applicants who can meet the College’s nationality, UK residency and vetting requirements.

Vacancy reference: 7147

Anticipated interview dates: 25th June, 26th June and 29th June

Internal applicants who are at risk of redundancy or in need of redeployment and pass the recruitment process, will be given priority over other applicants.

An initial sift based on the lead Developing Self and Others may be held if a large number of applications are received. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

If you would like to discuss the role in more detail please contact Sam Crossley (sam.crossley@college.police.uk), Admin Manager

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Salary range

£30,164 per year