Team Leader – Passenger Transport
£33,673 - £34,811 per year
The Passenger Transport Team is looking for an enthusiastic and motivated Team Leader to help lead our busy and essential transport service.
This is an exciting opportunity to play a key role in delivering safe, reliable and customer-focused transport for children, young people and vulnerable adults across the borough, while supporting and developing a dedicated team of staff. Based on the role's purpose and responsibilities.
You will be responsible for leading Drivers, Passenger Assistants and Business Support staff, ensuring services are delivered efficiently and in line with operational, safeguarding and health and safety requirements.
The role involves managing daily workloads, monitoring performance, supporting staff development, resolving operational issues and acting as the first point of escalation for service challenges. You will work closely with schools, parents, transport providers and internal colleagues to maintain high standards of customer service and transport delivery.
We're looking for someone with proven supervisory or team leadership experience, excellent communication and organisational skills, and the ability to motivate and support others.
You will be confident managing competing priorities, analysing performance information, resolving problems and driving continuous improvement. A commitment to customer care, teamwork, safeguarding and delivering value for money is essential.
This role is ideal for someone who enjoys leading people, solving operational challenges and making a positive difference to local communities. In return, you'll have the opportunity to influence service delivery, support the development of colleagues and contribute to the continued success of an important frontline service.
For more information, please contact Gail Chester on 01642 444064
We offer a range very attractive Employee Benefits and Rewards including
This is an exciting opportunity to play a key role in delivering safe, reliable and customer-focused transport for children, young people and vulnerable adults across the borough, while supporting and developing a dedicated team of staff. Based on the role's purpose and responsibilities.
You will be responsible for leading Drivers, Passenger Assistants and Business Support staff, ensuring services are delivered efficiently and in line with operational, safeguarding and health and safety requirements.
The role involves managing daily workloads, monitoring performance, supporting staff development, resolving operational issues and acting as the first point of escalation for service challenges. You will work closely with schools, parents, transport providers and internal colleagues to maintain high standards of customer service and transport delivery.
We're looking for someone with proven supervisory or team leadership experience, excellent communication and organisational skills, and the ability to motivate and support others.
You will be confident managing competing priorities, analysing performance information, resolving problems and driving continuous improvement. A commitment to customer care, teamwork, safeguarding and delivering value for money is essential.
This role is ideal for someone who enjoys leading people, solving operational challenges and making a positive difference to local communities. In return, you'll have the opportunity to influence service delivery, support the development of colleagues and contribute to the continued success of an important frontline service.
For more information, please contact Gail Chester on 01642 444064
We offer a range very attractive Employee Benefits and Rewards including
- Generous annual leave of up to 34 days per year
- Hybrid Working (where appropriate)
- Flexible working hours (where appropriate)
- Membership of the Local Government Pension Scheme
- Access to numerous other salary sacrifice schemes
- Access to our employee health and wellbeing platform, which includes an exciting range of staff benefits, including, spreading the cost of home and electronics, bike shop, car scheme, gym membership, lifestyle savings
- A range of Staff Network groups
Attachments
Salary range
- £33,673 - £34,811 per year