Team Manager Data Intelligence and Analytics – SEO

Job summary

CIW is the independent regulator of social care and childcare. CIW registers, inspects and takes action to improve the quality and safety of services for the well-being of the people of Wales.

The post holder will report to the Senior Manager Project, Data and ICT Services and will shape and oversee the management of data collection, analysis and performance management on behalf of CIW.

This role will involve working with colleagues to identify their information requirements, developing information solutions and engagement with internal and external stakeholders on the collection and use of information across the organisation.

CIW is an intelligence-led organisation and this role is key to enabling this.

Job description

• Work with the Senior Manager to develop a strategy to shape and deliver a data service enabling the organisation to be truly intelligence-led
• Work with colleagues across CIW to identify their information requirements and lead on the development of appropriate solutions, including reports and self-service data tools.
• Advance the use of data analysis techniques to produce analysis and predictive models, providing greater insight from the data.
• Build and maintain networks with the providers of social care and childcare related knowledge for Wales, ensuring CIW is aware of data sources and CIW’s information needs are represented.

• Direct line management of 5 x HEOs and 1 x EO.

• Responsible for planning the work of the team, ensuring it follows the overall business objectives of CIW and implementing appropriate performance management arrangements to underpin and evidence delivery.
• Management of data collection, data dissemination, analysis and presentation of data.
• Lead on the production of regular and ad-hoc performance reports to the Executive Leadership Team.
• Lead on the development of an annual plan of work to ensure adequate coverage for the audit and review of the CRM system to ensure that data integrity is achieved and maintained. Contribute to Digital Development including leading on the information and reporting requirements.

• Managing own professional development and seeking appropriate opportunities in discussion with the Senior Manager, Project, Data & ICT Services.

Person specification

This posts offers the opportunity to work in a dynamic organisation which champions improvements in social care through a citizen focussed approach.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

• Can demonstrate strong IT skills and experience of working with a variety of packages, particularly Excel, SQL and Power BI.

Benefits

Alongside your salary of £47,675, Welsh Government contributes £13,811 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

The role can be based in one of the Care Inspectorate Wales (CIW) main offices these are Merthyr, Carmarthen or Llandudno Junction. You can work from a blend of locations, including some time working at home and some time at your agreed office location, depending on business need. As a guide, for most of us who work full-time, this would mean spending on average two days working from an office base in an average week. The agreed office location will be the designated place of work and any remote or home working arrangement does not constitute a change to your designated place of work or contractual terms and conditions. The successful candidate will be expected to pay for their commute to their normal place of work. Travel to other locations that are not your chosen normal place of work will be paid for by CIW.

A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months.

In the event of a large number of applications, an initial sift will be conducted against the lead assessment criterion: Technical 1.

Candidates who pass the initial sift will be progressed to a full sift of the remaining Experience criterion.

Feedback will only be provided if you attend an interview or assessment.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : ciwhr@gov.wales
• Email : ciwhr@gov.wales

Recruitment team

• Email : SharedServiceHelpdesk@gov.wales