Technical Specialist (Ref: 16681)

Job summary

This position is based Nationally

Job description

People & Capability Group

People and Capability is here to support the organisation by enabling its people to be the best that they can be. We are continuously reviewing and enhancing the services we provide across the Ministry of Justice (MoJ) to ensure the delivery of high-quality services for our customers.

As a department, we are going through a period of significant transformation and our people services are at the forefront of enabling that change. MoJ People and Capability is a team of 1,400 committed and capable professionals delivering people services across the Justice family. At the heart of delivering these services, are our people.

Information about the MoJ and its priorities can be found at www.gov.uk/government/organisations/ministry-of-justice/about

About the Role

This role sits within a team driving innovation and digitisation across HR to improve efficiency, effectiveness, and user experience. The postholder will work closely with People, Finance, and Commercial functions to understand their needs and help build digital capability.

The Pathfinder Team leads the MoJ’s end-to-end delivery of an Oracle SaaS solution, currently Human Capital Management, Goals and performance and Talent Management modules, serving as a proving ground for design and test approaches that will support wider programme rollout across four Government departments (Synergy Programme). The team tests and refines processes, capabilities, and ways of working to enable successful SaaS adoption, informing the Synergy Programme and helping to establish a scalable model for future implementations.

This role is central to modernising HR operations and requires close collaboration with key stakeholders across MoJ, agencies, public bodies, Digital, and Commercial teams, including the Synergy cluster (DWP, DEFRA and HO) to deliver innovative digital HR solutions at pace.

The Technical Specialist is responsible for technical integrations, reporting and analytics, and system security. They ensure the platform operates efficiently and securely, providing reliable insights to the organisation. The role works closely with the G7 Team Lead and SEO Functional Specialist to develop integrations and maintain seamless data flows between the SaaS product and other connected systems. They will also support the synergy team with transition of services where appropriate.

Main Activities / Responsibilities

The job holder will be required to undertake the following duties and responsibilities:

• Develop and execute test plans for new features, patches, and integrations
• Validate system performance and data accuracy following updates, migrations, and quarterly Oracle releases
• Coordinate with 3rd party specialist vendors to ensure secure, reliable, and compliant data flows
• Design and maintain reports and dashboards using OTBI and BI Publisher to support HR and business stakeholders
• Develop and manage scheduled reports, custom extracts, and ad hoc analytics
• Conduct data audits and provide reporting templates and guidance to HR users
• Manage user access, roles, and security profiles using Oracle Security Console
• Ensure access controls align with organisational policies and regulatory requirements (e.g., GDPR)
• Support onboarding and offboarding processes in coordination with IT/Identity Management
• Perform regular audits and respond to security incidents to ensure data protection
• Document technical processes, configurations, and integration designs for knowledge sharing and compliance

Person Specification:

• You will have strong organisational and interpersonal skills.
• Able to provide evidence in the establishing and maintaining effective relationships with a wide variety of people, including senior officials.
• Proactive approach, with excellent organisational skills, attention to detail and an ability to work well under pressure.
• Communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for your audience, including making the best of digital resources and considering value for money.
• Excellent planning and time management skills
• Understand how your work and the work of the Senior Leadership team, supports wider objectives and meets the diverse needs of stakeholders.
• Take a keen interest in expanding your knowledge in areas related to your work and keep up to date with issues that affect your area.
• Handle challenging conversations with confidence and sensitivity.
• Show pride and passion for your work and positive, inclusive engagement with your team.

Management of Resources

Essential Criteria

• Ability to troubleshoot complex technical issues and manage cross-functional coordination.
• Strong attention to detail, documentation, and analytical skills.
• Understanding of data privacy and compliance requirements related to HR systems.
• Experience working in an Agile or DevOps delivery environment

Desirable Criteria

• Experience in a technical role supporting Oracle HCM Cloud or similar enterprise HR systems.
• Proficiency with HDL, HCM Extracts, OTBI, BI Publisher, Oracle Integration Cloud, and REST/SOAP APIs.
• Strong SQL skills and familiarity with XML, CSV, and data transformation principles.
• In-depth knowledge of Oracle HCM data models, especially Talent Management modules.
• Experience with Oracle's security model, roles, and data security profiles.
• Oracle HCM Cloud certifications (e.g., Reporting, Security, Integration)

Please note that whilst we don’t assess or score ‘desirable’ criteria, we may consider evidence provided that demonstrates meeting the desirable elements of the role, only after essential criteria is assessed and where there is a need to differentiate between closely scored candidates.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Making Effective Decisions
• Delivering at Pace
• Communicating and Influencing
• Seeing the Big Picture

Benefits

Alongside your salary of £42,914, Ministry of Justice contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/16681?entityId=16681