Tenancy Services Social Work Lead

• _JD__-_Tenancy_Services_Social_Worker_

Please apply online via the link provided.

Job Title: Tenancy Services Social Work Lead

Language: UK

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Job Location:

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Organisation: Hackney Council Anonymous Apps > Climate, Homes and Economy

Job Number: HCAA02690

Service: Tenancy & Leasehold Services

DBS Required: Yes

Organisation Logo: Hackney Council

Agreement Type: Permanent

Work Pattern: Full Time

Contracted Hours: 36

Grade: PO4

SCP Range: £52,269 - £54,360

Hackney’s Housing Department is changing. We are looking for an experienced, enthusiastic and dynamic Social Work Lead to be based within our new Tenancy Sustainment & Community Cohesion Service and to work across Housing and Adult Social Care via a matrix management arrangement.

A recent service review highlighted the need to improve our ways of working with residents who have a range of health and social care needs and where those needs are jeopardising the sustainability of their tenancy.

We have strengthened the existing Tenancy Sustainment function to include additional specialist staff, and we see the Social Work lead as a crucial member of the new team.

Alongside the wider Tenancy Services team, you will undertake a dual role:

• To support the design, delivery and continuous improvement of the Tenancy Service, acting as an important bridge between Housing and social care and using your strong interpersonal skills to build knowledge, collaboration and seamless joint working across the system
• To provide assessment and direct case management of a caseload of Hackney Council tenants, providing short to medium term crisis intervention and tenancy sustainment support to reduce risks and promote resilience and recovery

In this critical new role, you will have an opportunity to set the direction of change as we modernise into a truly resident-centric service, with accountability, fairness and respect at the heart of everything we do.

You will be comfortable working alongside Housing and Social Care staff and supporting them to build their skills and knowledge to better meet the needs of more vulnerable residents. You will be involved in a range of service development projects as well as undertaking casework. This may include delivering training, developing new policies and procedures and other caseworking tools to improve how we support more vulnerable residents to live well and thrive. Key areas of work will be around supporting residents who:

• Are experiencing antisocial behaviour or domestic violence and abuse as either a perpetrator or a victim / survivor
• Are experiencing a range of physical and mental health challenges that are affecting their ability to sustain their tenancies and wellbeing, including those lacking mental capacity to make decisions about their housing, people unable to return home from hospital due to their living conditions etc
• Are currently hoarding or experiencing poor living conditions connected to their health and social care needs

You will hold a UK state registered degree in Social Work, DipSW or CQSW and be registered with Social Work England for a minimum of 3 years. You will demonstrate an excellent knowledge of the Care Act, Mental Health Act and Mental Capacity Act / DOLs and be able to demonstrate a strong knowledge of safeguarding as it pertains to both children and adults. You will also have a good working knowledge of the social housing sector and legislation including housing supply and demand issue

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

Closing date for applications: 07 December 2025 (22:59)

Interview and assessment date: January 2026

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk