Training and Events Administrator Apprenticeship (Band 6/AO)

Job summary

This is an exciting opportunity to play a key role within the team, contributing to the continued growth of HSE’s training activities. Based at the internationally renowned HSE Science and Research Centre in Buxton, Derbyshire, you will also complete a Business Administration Level 3 as part of your employment with us.

About HSE Training and Events
HSE is unlike any other training provider. Our training is based on world-class science, real-world experience and our unique position as Great Britain's national regulator for workplace health and safety. We are dedicated to protecting people and places and, helping everyone lead safer and healthier lives.

Each year, we deliver an extensive programme of high quality courses and events to delegates and organisations from a cross-section of industries. These are delivered face-to-face at our training centre in Buxton, at selected venues around the country, at organisations’ own premises or online.

Due to the apprenticeship element, this role is available on a full-time basis only.

Job description

We have an opportunity for a Training Administrator apprentice to join our commercial Training and Events team where you will undergo a Business Administrator Level 3 apprenticeship.

For more information on the apprenticeship on offer please see here

Working as a Training Administrator, you will support the delivery of training activities and events which reach thousands of delegates each year. You will work closely with other members of the team as well as liaising with colleagues from across HSE. You will be supported from day one for your learning and development into this role, ensuring you are supported every step of the way in completing your apprenticeship and getting the experience you need to excel in your new role.

You will:

• Deliver a high level of customer service to internal and external customers
• Process customer bookings and enquiries by telephone, email and face-to-face
• Input to and maintain training databases and website
• Oversight and facilitation of assigned training courses (both face-to-face and live online)
• Logistical and administration support for training
• Attendance at off-site and industry events to promote HSE training

Person specification

Essential Skills and Criteria:

• The ability to work at pace, both individually and as part of a team
• Effective organisational skills and the ability to work to tight deadlines
• Effective communication and IT skills (including the use of Microsoft Office packages)
• Attention to detail
• A desire to learn and work collaboratively across different teams
• Experience of working in a customer-focused environment

Apprenticeship Eligibility and Details

This is a development role so to be eligible to apply, the training and development you receive must provide you with significant new skills and learning. This is an essential requirement for apprenticeship funding and means you must not already hold a similar or higher qualification, be working towards a similar or higher qualification, or be significantly experienced in the business, business management or administration modules.

If you hold a similar or higher qualification or are currently working towards a similar or higher qualification in the abovemodules, any offer of employment will be withdrawn.

In addition you must:

• Be aged 16 or over (there is no upper age limit).
• Have the right to work in the UK and have been ordinarily resident in the UK/EU/EA for 3 consecutive years before starting the apprenticeship.

For candidates aged 19 and over, for this programme, in line with the Department for Work and Pensions (DWP) HSE has agreed that it is a learner-led decision to complete Functional Skills (Level 2 Maths and English). This means that if you cannot evidence you have this already, you now have the option to complete the Functional Skills or opt-out if you prefer. We wish to encourage learners to continue with Functional Skills, especially if you feel it would be beneficial in improving your literacy or numeracy skills or it may be helpful for your future career ambitions to have an English and Maths qualification but for this pathway it is not mandatory.

For candidates aged 16-18, you will be required to provide evidence of a level 2 equivalent qualification in Maths and English (i.e., GCSE Grade A-C). If you do not hold or are unable to provide evidence of this, you will be required to undertake Functional Skills exams (Level 2 Maths and English) as part of the apprenticeship programme.

Hybrid Working

At HSE, we are proud to be able to offer our people the opportunity to work in a hybrid way which combines working from home and the office. This is a voluntary, non-contractual arrangement, and your allocated office will be your contractual place of work.

Due to the nature of this role, you will be required to be primarily office-based in order to provide effective customer service and support to our delegates, clients, trainers and colleagues. The role may also include occasional travel to other locations nationally to attend and support events.

While any arrangements relating to hybrid working will be determined primarily by business need, personal circumstances and other relevant circumstances will also be taken into account.

We would therefore encourage candidates to consider if the commute from home to the office is a feasible distance to travel before making an application. Please note that if you are successful, hybrid working will be discussed prior to taking up the post.

Travel

Occasional travel to other HSE offices and UK locations will be required on an ad-hoc basis and within business needs to support with training events and delivery. This may, on occasion, necessitate overnight stays.

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Delivering at Pace
• Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

• Working Together

Benefits

Alongside your salary of £28,499, Health and Safety Executive contributes £8,256 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity

We invest in our people with;

• Competitive rates of pay
• Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97% far more than in the private sector.
• Family friendly policies and working hours to help balance your home life and career
• Carer friendly policies to help create a supportive working culture
• 25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave
• Parental leave benefits
• As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards, and Vouchers via our partner EdenRed.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Test Information

This test is NOT timed.

Upon submitting your short application form, you will be invited to complete a Verbal Reasoning Test.

Please complete the online tests as soon as possible, within 24-48 hours is recommended, to allow time to complete your full application. If you successfully pass the test, you will then be invited to complete the final stage of your application.

You must complete the online tests and your full application form by Midday on Monday, 1st June. If you fail to complete the online test and full application form before the deadline, your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

Application Information

As part of your application you will be asked to complete

• An anonymised Personal Statement, of no more than 500 words, which demonstrates how you meet the essential skills and criteria in the person specification.
• You will be asked to complete 250 words detailing an example relating to the behaviour 'Working Together'.

Application Guidance

Please access the following link for guidance and further information on the Civil Service Tests, including practice tests: Civil Service online tests - GOV.UK

For Behaviours, it is recommended that candidates use the STAR approach in your answers - Situation, Task, Action, Result to structure your example, guidance about the STAR method can be found on gov.uk and, to refer to the Success Profiles Behaviour.

Please access the following link for guidance on how to apply and how to complete a Personal Statement https://www.civil-servicecareers.gov.uk/how-to-apply/

Sift Information

The sift will take place week commencing 1st June when you will be assessed on your Behavioural Example and Personal Statement.

IMPORTANT: An initial sift will be conducted on the Behavioural example. If you meet the standard for the Behavioural example, you will be progressed to a full sift where the Personal Statement will also be scored. If you do not meet the benchmark for the Behaviour, you will not receive a score for your Personal Statement.

Interview Information

Interviews will take place in person in our Buxton office during week commencing 15th June where you will be assessed on the Behaviours listed in the advert and Strength-based questions.

The Lead Behaviour, Working Together, will be used to determine outcome in the event of a tie-break situation.

Please note the sift and interview dates could be subject to change due to panel availability.

Sponsorship

This role is not open to application from those who will require sponsorship under the points-based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.

Further Information

Due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and, Home Office approval for indefinite leave to remain within the UK.

Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.

HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.

From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE’s Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details – name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box internal.fraud@cabinetoffice.gov.uk .

Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here Internal Fraud Register privacy notice - GOV.UK

It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.

Progression through pay ranges is subject to annual pay awards as permitted within annual Civil Service pay remit guidance and negotiations with Trade Unions.

HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.

If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example, if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: HR.Resourcing-Team@hse.gov.uk

If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.

Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here.

Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further; Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Chris Austin
• Email : Chris.Austin@hse.gov.uk

Recruitment team

• Email : HR.Resourcing-Team@hse.gov.uk

Further information

If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: HR.Resourcing-Team@hse.gov.uk or by writing to HSE at the following address:

HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners:

https://civilservicecommission.independent.gov.uk/code/civilservicecode…

Attachments

HSE Terms and Conditions - CSJ Advert Annex Opens in new window (pdf, 116kB)