Travel Safe Supervisor

We have a brilliant opportunity for a Travel Safe Supervisor to join our new Travel Safe team! This is a Fixed Term Contract/Secondment until 31st March 2028. The hours are 37 hours per week and areshift-based; working two of Friday/Saturday/Sunday plus weekday shifts; evenings, weekends and bank holidays on a rota.

Location:Across Portsmouth, Gosport Town Hall and in the community. In your application, please clearly state your preference for location:

• Portsmouth
• Gosport
• Either

Your new role

The Travel Safe Team is a proactive, community-focused service designed to improve safety, confidence and the overall experience across local transport networks. Operating across key bus routes, transport hubs and areas affected by antisocial behaviour (ASB), the team provides a visible and reassuring presence for passengers, transport staff and surrounding communities. Officers apply a balanced approach of engagement, education and enforcement to encourage responsible behaviour and address issues that impact safety or cause nuisance. Through uniformed, accredited patrols, the service helps create cleaner, safer and more welcoming journeys for all users.

The Travel Safe Supervisor provides supervision and coordination for Travel Safe Officers (TSOs), maintaining professional standards on shift, ensuring an effective uniformed presence, and delivering a consistent mix of engagement, education and enforcement. The post holder will regularly patrol alongside TSOs, provide live coaching, undertake dynamic risk assessments, and take ownership of incident management, escalation and debriefs.

Please see the full job profile attached at the bottom of this page for more details about the role and what it will involve!

Who is the person?

You will be:

• Experienced in community safety, enforcement, transport security or other public facing roles, with the confidence to operate in dynamic and sometimes challenging environments.
• Capable of supervising and supporting a team, offering coaching, motivation and constructive challenge to maintain high professional standards.
• Calm and effective in managing incidents, demonstrating strong decision making, de‑escalation and conflict management skills during fast moving situations.
• Knowledgeable about antisocial behaviour legislation and problem solving approaches, or willing to develop this knowledge and maintain accreditation under the Community Safety Accreditation Scheme (CSAS), including the lawful and proportionate use of delegated powers.
• Committed to safeguarding, able to identify vulnerability, make timely referrals, and apply trauma informed, respectful and inclusive practice in all public interactions.
• A clear and confident communicator, able to engage professionally with the public, partners, and transport staff while producing accurate incident logs, statements, and intelligence submissions.
• IT‑literate and detail‑focused, ensuring accurate record‑keeping, secure evidence handling, correct use of Body‑Worn Video (BWV), and compliance with data protection and information‑governance standards.
• Able to demonstrate sound judgement, particularly regarding proportionality, equality, diversity, human rights and inclusive practice.
• Flexible and reliable, able to work shift patterns across a 7‑day rota, including two weekend shifts (Fri/Sat/Sun), evenings and bank holidays.
• Physically able to undertake extended foot patrols, with a full UK driving licence desirable for wider operational duties.

In order to gain CSAS accreditation, you will need to undergo and successfully pass police vetting. To be approved for vetting, candidates must have resided in the UK for at least three years prior to applying. This is because, without three years of UK residency, meaningful background checks cannot be carried out.

Due to the significant costs associated with obtaining CSAS accreditation, you may be required to sign a training agreement before undertaking the training.This agreement outlines the circumstances under which you may need to repay some or all of the training costs if you leave the role, out of choice within 24 months of completing the accreditation.The repayment structure is based on a staggered, pro‑rata system, depending on how soon after completing the training you give notice to leave.

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Our recruitment process

Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal

You must demonstrate why you are suitable against each of the points described in the 'Who is the Person'points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal

If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk or call the recruitment team on 023 92 616 800.