Travel Safe Team Leader

The Travel Safe Team is made up of one Supervisor and 6 officers. The service runs from 14:00 - 00:00 Friday and 07:00 - 00:00 Saturday and Sundays. The team will work varying 10 hour shifts.

The team is a proactive, community‑focused service designed to improve safety, confidence and public experience across local transport networks. Operating on key bus routes, transport hubs and areas affected by antisocial behaviour (ASB), the service provides a visible and reassuring presence for passengers, transport staff and the wider community. Officers use a balanced approach of engagement, education and enforcement, supporting those who travel while addressing behaviours that undermine safety or cause nuisance. By working in a uniformed, accredited capacity, the service helps create cleaner, safer and more welcoming journeys for everyone.

The service works closely with a wide range of partners including Hampshire County Council, Gosport Borough Council, Portsmouth City Council, Hampshire & IOW Constabulary and local transport operators. Using intelligence, data and community feedback, officers are deployed to ASB hotspots, emerging concerns and areas needing additional reassurance. Their work includes tackling environmental ASB such as fly‑tipping and graffiti, responding to incidents in real time, and enforcing relevant legislation through Community Safety Accreditation Scheme (CSAS) powers. Through strong partnership working and a problem‑solving approach, the service supports both immediate safety needs and long‑term improvements across the local transport network.

What is the role & who is the person?

The ideal person for this role is a confident, proactive leader who thrives in a dynamic, public facing environment. They bring experience in supervision, enforcement, or community safety, and can balance operational oversight with direct engagement on the ground. They naturally foster professionalism and accountability within their team, offering coaching, guidance, and constructive feedback to ensure high standards across all shifts.

They are skilled in handling antisocial behaviour using a proportionate and balanced approach—combining engagement, education, and enforcement. Comfortable exercising powers, they can issue Fixed Penalty Notices, gather evidence, and make sound decisions under pressure. They respond quickly to incidents, apply dynamic risk assessments, and manage conflicting priorities with calm judgement and resilience.

This person is an effective communicator who builds strong relationships with passengers, transport staff, local authorities, police, and transport providers. They understand how intelligence, data, and community feedback shape effective deployment, and they embrace collaborative, problem solving approaches. Knowledge of ASB legislation, transport networks, or local communities such as Gosport is an advantage, alongside a willingness to undertake further training.