Tree Administration Officer

Why Southwark?

Southwark is one of London’s most dynamic and diverse boroughs - a place of energy, creativity, and ambition. We’re proud of our commitment to fairness, equality and opportunity, and we’re working every day to make Southwark a place where everyone can thrive.

Southwark is a dynamic, diverse and ambitious borough, and our Licensing Service plays a vital role in supporting safe communities, vibrant businesses and a thriving night-time economy. We are looking for an organised, customer-focused Unit Support Officer to join our Licensing team and help deliver a high-quality, responsive service to residents, businesses and partners.

What You'll Be Doing

This is an important role, supporting the management, development and improvement of our Tree Service which is highly valued and at the heart of the Council’s work combating climate change and the biodiversity crisis.

With over 100,000 recorded trees, an excellent team and an extensive investment programme there has never been a better time to seize the opportunity to work in this high-performance service. With its vibrant, energetic feel, Southwark is a very attractive place to work if you relish the opportunities and challenges of managing award-winning green space services in a fast-paced, dynamic, inner city setting.

About the role:

As the Tree Administration Officer, you’ll be responsible for delivering business support activities for the service, ensuring the highest standards customer service, assisting a fantastic team of tree managers and officers.

Your Key Responsibilities:

• Act as the first point of contact for all enquiries relating to Trees and Parks, including correspondence from residents, Members, MPs and external stakeholders, ensuring responses are delivered within corporate timescales.
• Monitor and report on correspondence performance, providing insight to the division and supporting continuous improvement.
• Support the delivery of the Tree Service through effective contract administration, issuing works and monitoring compliance with schedules.
• Lead the rollout and effective use of business systems and procedures, with a strong focus on maximising the benefits of IT.
• Prepare, analyse and present technical and non-technical reports, briefing papers and performance information.
• Support budget management, including processing payments to contractors, raising purchase orders and monitoring expenditure.
• Coordinate meetings and events for senior management, including agendas, papers, minutes and follow-up actions.
• Act as a central information hub, collating, managing and cascading information to support decision-making and performance management.

What We're Looking For

You will be highly organised, adaptable and motivated by delivering excellent customer service. You will bring:

• An understanding of the importance of trees, parks and the natural environment in an inner-city setting.
• Strong administrative and organisational skills, with the ability to manage competing priorities and meet deadlines.
• Experience setting up and maintaining administrative systems and complex records.
• Confidence liaising with a wide range of internal and external stakeholders.
• Strong written and verbal communication skills, with the ability to prepare high-quality reports and correspondence.
• Experience using IT systems and software, including Word and Excel, to manage and present information.

Additional Information

Benefits and more information:

Salary Range (Full time equivalent)£35,373 - £41,637pa.

In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.

Closing date: 25/01/2026

Interview date: 02/02/2026

Guaranteed Interview Scheme:

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

*Please note, we reserve the right to close applications prior to the closing date indicated above - please apply as soon as possible - we look forward to receiving your application.

Attachments

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