Upper Licensing Officer
About the job
Salary: £36,363 - £39,152 a year plus £963 essential car user allowance
Hours per week: 37
Contract type: Permanent
Are you ready to make a real difference in your community? Luton Council is seeking a motivated and experienced Upper Licensing Officer to join our Licensing team. This is a key role ensuring compliance across a wide range of licensing functions, helping to protect the public, create a fair and safe business environment, and support thriving local communities.
As an Upper Licensing Officer, you will:
- Proactively lead and manage complex compliance and enforcement casework.
- Apply licensing legislation and associated laws to ensure businesses operate fairly and safely.
- Carry out inspections and investigations, prepare accurate reports, and present cases at formal legal hearings.
- Provide professional advice and guidance to colleagues, businesses, and the public on licensing matters.
- Work independently on enforcement cases, exercising impartiality and sound judgement to achieve effective outcomes.
Please note this role does not attract sponsorship.
About you
We’re looking for a professional with:
- Demonstrable experience in a licensing or regulatory team within a legislative environment.
- Proven track record of dealing with the public and commercial organisations with tact, diplomacy, and confidence.
- Strong understanding of licensing law, including the Licensing Act 2003, Hackney Carriage & Private Hire Licensing, and enforcement procedures.
- Experience conducting investigations in line with CPIA 1996, RIPA 2000, and PACE Codes.
- Excellent communication skills – both written and verbal – with the ability to produce accurate reports, work procedures, and case documentation.
- Strong IT skills across Microsoft Office and relevant databases.
- A current valid driving licence and access to a vehicle for site visits across the Borough.
What We Offer
At Luton Council, we value our people. In return for your skills and dedication, we offer:
- A supportive, collaborative working environment.
- Opportunities for ongoing professional development and training, including support for relevant qualifications.
- Flexible working arrangements where possible.
- The chance to play a vital role in keeping our community safe and ensuring fair standards for local businesses.
Apply Today
If you are committed to upholding the law, have a keen eye for detail, and want to use your skills to make a tangible impact, we’d love to hear from you.
Join us at Luton Council – together we’ll build a safer, fairer borough.
About us
Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough
Application Process
On occasions, we may close a vacancy early due to a very high number of applications being received.
Benefits
We offer a range of excellent staff benefits which include:
- From 25 to 32 days’ annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Generous relocation package: up to £8,000 (subject to eligibility)
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways
- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
- Arriva Travel Club: great value savings on local bus travel
How to apply
We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!
Our ‘How to apply' page has more tips to help with your application: How to apply
Available documents
Attached documents are available under links. Clicking a document link will initialize its download.Salary range
- £36,363 - £39,152 per year