Waking Night Worker

Make a Real Impact - Join Our Team at Open Door!

Position: Waking Night Worker
Location: St Albans
Salary: £26,136 per annum
Hours: Full-time (35 hours per week - rolling 4-week rota 9.30pm - 8.30am)

Do you want to make a real difference in people’s lives? We are looking for a caring and committed Waking Night Worker to join our team at Open Door, a night shelter providing emergency accommodation for people experiencing homelessness.

At Open Door, we create a safe, inclusive space where every individual is treated with compassion and respect. You will work collaboratively with a sleep-in colleague to support people throughout the night, helping them feel empowered, valued and able to move towards greater independence.

The Role

• Ensure the safety and wellbeing of residents overnight
• Offer emotional support and respond to any crises
• Communicate clearly and adapt to individual needs
• Work collaboratively with a sleep-in colleague
• Promote independence and dignity
• Maintain accurate records and complete light cleaning duties

About You

You are reliable, empathetic and committed to helping others. You will bring strong communication skills and a team-focused approach. Experience is welcome but not essential-full training is provided.

Hightown Benefits

• £26,136 per annum (35 hours per week)
• 33 days annual leave, including bank holidays, rising to 35 days with service
• Blue Light Card, access to discounts for national and local retailers
• Workplace pension and life assurance (three times annual salary)
• Annual performance bonus and monthly attendance bonus
• Annual salary and cost of living review
• Ongoing training and development
• Employee assistance helpline

Appointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks.

We are an Equal Opportunities and Disability Confident Employer.