Welfare Support Officer
£32,578 - £34,811 per year
Hartlepool is a vibrant and energetic town with growing prospects. As an authority we want to make Hartlepool the best it possibly can be and want dedicated, driven and committed staff to help us achieve that.
In return we can offer you a competitive salary as well as a range of different benefits including access to a Local Government Pension Scheme; a generous annual leave allowance; access to a range of savings across the UK’s major retailers; Cycle to Work Scheme; an Employee Assistance Programme and Hybrid working and a flexi scheme where applicable.
We are seeking a Welfare Support Officer in the Welfare Support section within the Housing, Growth and Communities Department to deliver the objectives of the Crisis and Resilience Fund. We are looking for an enthusiastic person to deliver this service.
To be successful, you will need excellent communication skills, a positive and solutions focussed attitude and the ability to work under pressure and on your own initiative.
You will be required to provide low level benefit advice, help sustain tenancies, support clients in accessing resilience services and make decisions on applications to the fund.
Hartlepool Borough is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to safer recruitment measures and a Disclosure and Barring Service (DBS) check will be required at the appropriate level. (delete if not applicable)
For further information please contact Karen Kelly on 01429 284117 or Tracey Ann Richardson on 01429 284074 .
We will consider applications from people wishing to job share
Closing date: 29th October 2026.
Interviews: Date to be confirmed
If you need help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning 01429 868616 or by sending an e-mail to careers.service@hartlepool.gov.uk.
Further information on training to upskill and boost your CV is also available online at www.hartlepooljobsandskills.com
PLEASE NOTE- All communication regarding your application for this post will be sent to the e-mail address that you have registered. Please ensure that you also check your junk mail.
In return we can offer you a competitive salary as well as a range of different benefits including access to a Local Government Pension Scheme; a generous annual leave allowance; access to a range of savings across the UK’s major retailers; Cycle to Work Scheme; an Employee Assistance Programme and Hybrid working and a flexi scheme where applicable.
We are seeking a Welfare Support Officer in the Welfare Support section within the Housing, Growth and Communities Department to deliver the objectives of the Crisis and Resilience Fund. We are looking for an enthusiastic person to deliver this service.
To be successful, you will need excellent communication skills, a positive and solutions focussed attitude and the ability to work under pressure and on your own initiative.
You will be required to provide low level benefit advice, help sustain tenancies, support clients in accessing resilience services and make decisions on applications to the fund.
Hartlepool Borough is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to safer recruitment measures and a Disclosure and Barring Service (DBS) check will be required at the appropriate level. (delete if not applicable)
For further information please contact Karen Kelly on 01429 284117 or Tracey Ann Richardson on 01429 284074 .
We will consider applications from people wishing to job share
Closing date: 29th October 2026.
Interviews: Date to be confirmed
If you need help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning 01429 868616 or by sending an e-mail to careers.service@hartlepool.gov.uk.
Further information on training to upskill and boost your CV is also available online at www.hartlepooljobsandskills.com
PLEASE NOTE- All communication regarding your application for this post will be sent to the e-mail address that you have registered. Please ensure that you also check your junk mail.
Attachments
Salary range
- £32,578 - £34,811 per year