Workplace Coordinator (Front of House)

Workplace Coordinator (Front of House) – Deliver a Professional and Welcoming Workplace Experience

Do you enjoy creating a positive first impression and supporting colleagues in a busy workplace? As a Workplace Coordinator (Front of House) at Peabody, you’ll play a key role in delivering an excellent customer experience across our corporate offices. You’ll be part of a multifunctional Facilities Support Team, ensuring our workplaces are safe, well‑organised and welcoming for colleagues, residents and visitors.

This is a varied, customer‑facing role where your professionalism, organisation and attention to detail will make a visible difference every day. You’ll be based at one of our offices, with flexibility to support other sites when needed.

What you’ll do

• Greet visitors in a professional and friendly manner, creating a welcoming front‑of‑house experience
• Manage front desk enquiries, issue passes and fobs, and handle payments where required
• Administer Workplace inboxes and respond promptly to internal and external requests
• Manage post room duties, courier arrangements and incoming/outgoing communications
• Maintain accurate records including visitor logs, key tracking and document processing
• Support meeting room bookings, set‑ups and daily checks of shared spaces
• Work with suppliers and contractors to manage services, supplies and invoicing
• Carry out Health & Safety checks, support Fire Marshal duties and report issues
• Maintain workplace systems including parking databases, archiving and document management
• Support wider Facilities tasks, including deliveries, stock management and colleague onboarding

What you’ll need

• Experience in a customer‑facing administrative or front‑of‑house role
• Strong organisational skills with the ability to prioritise tasks and meet deadlines
• Excellent communication skills, both written and verbal
• Strong IT skills, including Microsoft Office applications
• Ability to manage confidential information with discretion
• Experience working with suppliers, contractors or service providers (desirable)

Who you are

You will be:

• Personable, professional and confident when interacting with people at all levels
• Proactive and solution‑focused, with a strong sense of ownership
• A team player who is happy to support colleagues and “roll your sleeves up” when needed
• Well organised, able to manage a varied workload and maintain high standards
• Flexible and willing to travel between Peabody offices when required
• Professionally presented and able to follow a uniform/dress code

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We’re committed to providing a positive workplace experience for everyone who enters our offices.

What We Offer

• 30 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and employee discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution

Please read before applying

Interviews will be at our Westminster Bridge Road office on Monday 8th June.

This is a customer‑facing, office‑based role and requires regular presence in the workplace. This role requires a Basic DBS check.

If this sounds like the right role for you and you’d love to be part of Peabody, we’d like to hear from you.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Got questions? Reach out to George Murphy, Talent Specialist, at george.murphy@peabody.org.uk

We reserve the right to close this advert early should we receive enough applications.