Workplace Wellbeing Co-ordinator (Ref: 21901)

Job summary

Please refer to Job Description

Job description

Job Title: Workplace Wellbeing Co-ordinator

Organisational Level: First Line Management

Band: 5

Group Profile: Coordinator (CO)

Reporting to: Head of Business Assurance (or local equivalent)

Location: Establishment-based (non-rotational)

Overview of the Job

The post holder is responsible for leading and coordinating the delivery of the local workplace wellbeing strategy, ensuring trauma-informed, evidence-based and proactive wellbeing practices are embedded across the organisation. They will act as the dedicated on-site lead for wellbeing, coordinating peer support delivery, post-incident support pathways, preventative wellbeing activity, and staffengagement initiatives in line with national HMPPS priorities and standards.

The role provides specialist advice to the Governor, Senior Management Team, Line Managers and Staff, ensuring consistent, ethical and professional delivery of workplace wellbeing interventions, including peer support, TRiM, hot debriefs, reflective practice, induction and attendance-related support. The post holder acts as a single point of contact for the Staff Support and Wellbeing Lead (SSWL), HR, and regional/national wellbeing governance structures, ensuring that local delivery is aligned, quality-assured, and contributes to national consistency across the estate.

Job Summary

The Workplace Wellbeing Co-ordinator leads the implementation of the establishment’s Staff Wellbeing Plan, delivering both preventative and responsive wellbeing interventions. They will coordinate peer support programmes, ensure the quality and governance of wellbeing activity, collect data, report against national frameworks, and maintain strong working relationships with internal and external partners.

They will deliver a professionalised wellbeing support offer that enhances staff morale, engagement, psychological safety and organisational culture.

Responsibilities, Activities and Duties

Strategic Wellbeing Delivery

· Lead the development, delivery and tracking of the establishment’s Wellbeing Strategy and annual Wellbeing Action Plan.

· Provide regular wellbeing insights to the SMT, highlighting risks, trends and recommendations for preventative action.

· Work with managers to identify local stressors and contribute to improvement plans that strengthen culture, engagement and retention.

· Promote inclusive, trauma-informed working practices, modelling behaviours that support a positive staff environment.

Peer Support Programme (Aligned to future National Refresh)

· Lead, coordinate and quality-assure all peer support programmes within the establishment.

· Ensure peer support operates within national standards, scope, boundaries and ethical frameworks.

· Oversee recruitment, vetting, training, competency assessments and ongoing CPD for peer supporters.

· Provide or coordinate regular reflective practice and skills refresh opportunities for peer support volunteers.

· Maintain accurate, secure records of peer support activity in line with confidentiality and data protection requirements.

· Act as the local point of contact for regional/national peer support governance and reporting.

Post-Incident Care and Trauma Response

· Coordinate the post-incident support pathway, ensuring timely triage, contact, allocation and follow-up.

· Deliver or coordinate TRiM assessments as a qualified TRiM Practitioner and ensure appropriate planning of follow-up assessments.

· Lead delivery of hot debriefs and post-incident care activity in collaboration with operational colleagues.

· Maintain availability and oversight of peer support and TRiM rotas to ensure resilience and continuity.

· Provide trauma awareness advice to managers, HR and incident commanders.

Training, Awareness and Capability-Building

· Deliver Wellbeing Training Interventions, trauma-awareness sessions, Co-ordinate People Manager Essentials wellbeing components and induction for new starters.

· Co-deliver other estate relevant sessions, and/or specialist wellbeing training for small units/teams.

· Provide education on trauma-informed practice, psychological safety and supportive line management practices.

· Promote and explain external and internal support offers (e.g., OH, EAP, Staff Networks, Carers and Disability Passports etc).

Attendance and HR Support

· Work alongside HRBPs to provide guidance to line managers on attendance management, ensuring consistent, timely and supportive case progression.

· Support managers with return-to-work conversations, phased return planning, OH referrals and early intervention approaches.

· Provide wellbeing-centred advice to newly promoted managers on people-management responsibilities.

Engagement, Communication and Local Staff Support

· Act as the single point of contact for the wellbeing mailbox, ensuring timely, confidential and supportive responses.

· Coordinate wellbeing events, campaigns and the local wellbeing calendar.

· Strengthen staff relationships through presence, visibility, active listening and effective signposting support.

· Provide continuity during periods of manager absence or low staffing to maintain staff contact and support.

Data, Reporting and Governance

· Collect, analyse and report wellbeing activity data (including training delivery, incident support, peer support interactions and training).

· Provide required data to SSWLs, regional governance or national assurance mechanisms.

· Maintain local audit trails and documentation in line with policy.

· Identify good practice and share learning with other establishments to support national consistency.

· Engage in and help facilitate any evaluation projects. Partnership and Stakeholder Working

· Maintain strong working relationships with SSWLs, HR, H&S, operational leaders, Staff Networks, EAP, OH, chaplaincy, healthcare and voluntary services.

· Ensure joined-up delivery between wellbeing functions, HR, safer custody, Equalities and People function activity.

· Actively participate in wellbeing networks, CPD and national or regional wellbeing communities of practice.

Behaviours

Communicating and Influencing

Developing Self and Others

Managing a Quality Service

Working Together

Strengths

4–8 selected locally depending on establishment needs

Experience

· Strong organisational, planning and prioritisation skills.

· Experience delivering presentations, training or group facilitation.

· Experience of managing sensitive information and maintaining confidentiality. · Experience in analysing information to inform decision-making and improvement.

Technical Requirements

· Excellent communication and interpersonal skills.

· Ability to facilitate sensitive, trauma informed- discussions.

· Proficient in Microsoft Office.

· Willingness to undertake (and maintain) required wellbeing, TRiM and peer support training.

Person specification

Please refer to Job Description

Languages

Candidates must be proficient in spoken and written English and able to read, understand and communicate information accurately and effectively.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Developing Self and Others
• Managing a Quality Service
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• · Excellent communication and interpersonal skills.· Ability to facilitate sensitive, trauma informed- discussions.· Proficient in Microsoft Office.· Willingness to undertake (and maintain) required wellbeing, TRiM and peersupport training.

Benefits

Alongside your salary of £37,417, HM Prison & Probation Service contributes £10,839 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5358

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/21901?entityId=21901