Youth Justice & Support Services Case Manager

Youth Justice and Support Service Case Manager

Directorate: Children and Families Services

Section: Targeted Adolescent Services - Youth Justice and Support Service

Grade: Level 9 (£37,563-£40,444 per annum)

Hours: 37 hours per week, with flexibility to work evenings, weekends and Saturday courts when required

This advert is open to both internal and external applicants.

About us

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on-Trent City Council is more than just a job; it is about making, protecting and improving services for local people, reducing inequalities and improving independence for those who live and work in the city. That is where you come in. We are looking for people of the highest calibre, with the skills, knowledge and experience to help us deliver our compelling vision.

Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset. The skills, knowledge and experience of our employees are essential to delivering our ambitions for the organisation and the city. We want to be an employer people are proud to work for, where staff are supported, developed and rewarded in an inclusive way that helps them excel and deliver the high-quality services our residents need.

Further information on why work for us.

Join Our Children and Families Service

We are growing and developing our Children and Families workforce as part of an ambitious programme of service transformation. We are looking for talented, committed and values-led professionals to join us.

The Role

As a Case Manager within our Youth Justice and Support Service, you will work with children who have offended or are at risk of offending, alongside their families, victims and partner agencies. You will assess safety, wellbeing and risk, develop and coordinate effective intervention plans, manage statutory and early-intervention cases, and contribute to court services. Your work will help prevent offending, protect the public and safeguard children while keeping their individual needs and lived experiences central to practice.

About You

• Considerable experience of working with children and families within youth justice or a closely related field.
• The ability to complete timely, restorative assessments, intervention plans and reviews, and to manage risks to children, others and communities.
• Sound working knowledge of youth justice legislation, guidance, case management standards and effective approaches to reducing offending.
• Clear written and verbal communication skills, confident court and multi-agency working, and the ability to maintain accurate case records.
• A Professional Certificate in Effective Practice in Youth Justice or equivalent, or the ability to complete the required Youth Justice Board-recognised qualification within two years.
• Integrity, fairness and a commitment to anti-discriminatory practice, partnership working, professional development and flexible evening and weekend work.

Key Responsibilities

• Assess and manage risk, safety and wellbeing, developing plans that prevent offending, safeguard children and protect the public.
• Manage an active caseload covering early intervention, out-of-court resolutions, court orders, anti-social behaviour and custodial sentences.
• Prepare pre-sentence and referral-order panel reports and provide court representation, bail information and Saturday court cover when required.
• Coordinate planning and review meetings and deliver purposeful one-to-one and group interventions with children, parents and carers.
• Work effectively with specialist staff, police, courts, education, health, voluntary organisations, victims and community partners.
• Maintain complete case-management records, contribute to service targets and quality improvement, and participate fully in supervision and learning.

Why Join Us?

• Play a direct role in preventing offending, safeguarding children and improving outcomes for families and communities.
• Join a committed multi-agency service where restorative practice, professional judgement and partnership working are valued.
• Develop specialist youth justice expertise through supervision, recognised qualifications and continuous professional development.

What we offer

• A permanent position with a salary of £37,563-£40,444 per annum.
• 28 days' annual leave rising to 33 days after five years' continuous service, plus bank holidays.
• Access to the Local Government Pension Scheme.
• Professional development through reflective supervision, training and Youth Justice Board-recognised learning.

Further information on our Rewards and Benefits can be found online.

Want to know more?

If you would like to discuss the role further, please contact:

Principal Manager Youth Justice Children and Families

Joy.Molloy@stoke.gov.uk

Pre-employment checks

Any offer of employment willbe subject to the successful completion of required pre-employment checks. These may include:

• Right to Work in the UK.
• Proof of address.
• Satisfactory references.
• Occupational Health clearance.
• Evidence of relevant professional qualifications or registrations.
• A DBS check at the appropriate level.

Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and we expect all employees and volunteers to share this commitment. This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).

Additional information

If an employee who is currently at risk of redundancy within the organisation applies for this vacancy, their application will receive priority. If this happens, you will be advised accordingly.

Your career matters here. At Stoke-on-Trent City Council, we are committed to helping our people thrive. From competitive pay and a supportive working environment to opportunities for development and career progression, we invest in our workforce because we know it is our greatest asset. We are building an inclusive organisation that reflects the communities we serve, where everyone is welcomed, valued and encouraged to make a difference.

Equality, Diversity and Inclusion

At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from people of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they do not meet every listed requirement. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves and can succeed together.

To Apply

Please create or log in to your account and click 'apply'. If you have any queries or need an application form in another format, email recruitment@stoke.gov.uk or call 01782 238189.

• Do you have the Right to Work in the UK?

Youth Ju... (.pdf) (226kb)