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This job has expired on Jobs Go Public.

This may be due to the employer reviewing received applications or no longer actively hiring for this role.

Senior Financial Assessment Officer (MIG Project)

Wokingham Borough Council

Wokingham Borough Council logo

Wokingham Borough Council, Shute End/Home Working (Hybrid)

Contract, Full time

Basic DBS check required

£33,945 - £37,336 Per Annum, Plus Benefits - (Pay award pending)

37 hours


We have a fantastic opportunity available for a Senior Financial Assessment Officer to join our proactive Financial Assessment team here at Wokingham Borough Council on a 6-month fixed term contract.

As the Senior Financial Assessment Officer, you will work in the Financial Assessments Team for Adult Social Care, primarily working on the Minimum Income Guarantee (MIG) Project, assisting our vulnerable customers.

Part of this role will include supervising the operations of the calculation of financial assessments. You will assist with resolving queries relating to financial assessments functions and provide relevant internal advice individually and through group presentations.

You will be able to demonstrate an extensive working knowledge of the relevant legislation that the Financial Assessment falls into (Care Act 2014) and be able to assist with customers who are funded and will have queries relating to the Minimum Income Guarantee (MIG) and unsecured debt to the council is monitored to limit any risk.

Key Responsibilities:

  • Accurately processing financial assessment for our vulnerable customers according to the council policy.
  • Ensuring all financial assessments are dealt with in a timely manner, giving advice and guidance whilst working on the MIG project.
  • Maintaining accuracy in the job role.
  • Being able to communicate with colleagues and vulnerable customers in an easy-to-understand language.
  • Compiling management statistical records as and when required.

Candidate Requirements:

  • Excellent literacy and numeracy skills.
  • Good IT skills including Office software such as Microsoft Word, Outlook, Excel and Teams.
  • Ability to actively listen to extract and assess important information.
  • Experience within a customer focused service providing excellent customer service.
  • Experience of working with vulnerable customers
  • Experience of administering processes to tight timescales and with a high level of accuracy.
  • Previous experience of working in an office environment.
  • Able to work with budget holders on a high-level basis

Benefits: We can offer a fantastic range of benefits including a generous annual leave allowance, a local government pension scheme, flexible working arrangements, discounts, and much more!

Our Area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.

We’re home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.

For an informal discussion about the role please contact Frances Jewson  frances.jewson@wokingham.gov.uk

Closing date: 1st September 2024, 11pm

Interview date: TBC

Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful.  Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.

If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.

Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.

Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment.

All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.

Wokingham is an equal opportunities employer. 


Closing date: Sun 01/09/2024 at 23:00
Job reference: 712979
Vacancy downloads:

Senior_FAP_Officer__MIG_-_JD_-_G7_July_2024.docx

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