South East London (On-Site)
Permanent, Full time
£57,500
The vacancy
As a Delivery Analyst - CRM, you'll be responsible for supporting, configuring and maintaining our CRM systems, primarily from a functional perspective. You'll work closely with Product Owners, developers, delivery partners, and key business stakeholders to translate business needs into effective, user-centred CRM solutions.
You're a detail-oriented, a strong communicator, and passionate about delivering high-quality solutions. You'll be a team player with a continuous improvement mindset and the confidence to challenge constructively and think strategically.
You'll need to be in the office for a minimum of 2 days per week and the remaining time you'll be able to work remotely.
Your day-to-day work will include defining requirements and potentially configuring CRM platforms to meet business requirements, integrating third-party tools and ensuring robust documentation and support practices are in place. You'll contribute to the testing, quality assurance and maintenance of our CRM systems and be involved in system integrations with our digital platforms and other business applications.
If you're ready to help shape the future of CRM delivery at Peabody as we move to cloud solutions, we want to hear from you.
To be successful in this role, you're:
If you have any questions about this role, please email Talent Specialist, Harry at harry.lund@peabody.org.uk .
We may close this advert before the advertised closing date, depending on the number of applications received.
Interviews will be taking place during the week commencing 2nd June 2025.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
As a Delivery Analyst - CRM, you'll be responsible for supporting, configuring and maintaining our CRM systems, primarily from a functional perspective. You'll work closely with Product Owners, developers, delivery partners, and key business stakeholders to translate business needs into effective, user-centred CRM solutions.
You're a detail-oriented, a strong communicator, and passionate about delivering high-quality solutions. You'll be a team player with a continuous improvement mindset and the confidence to challenge constructively and think strategically.
You'll need to be in the office for a minimum of 2 days per week and the remaining time you'll be able to work remotely.
Your day-to-day work will include defining requirements and potentially configuring CRM platforms to meet business requirements, integrating third-party tools and ensuring robust documentation and support practices are in place. You'll contribute to the testing, quality assurance and maintenance of our CRM systems and be involved in system integrations with our digital platforms and other business applications.
If you're ready to help shape the future of CRM delivery at Peabody as we move to cloud solutions, we want to hear from you.
To be successful in this role, you're:
- Experienced in working with CRM platforms (with Dynamics 365 being an advantage)
- Skilled in analytical thinking and problem solving
- Knowledgeable in the full software development lifecycle and best practices
- Comfortable working in Agile environments and within Scrum or Kanban teams
- Confident collaborating with both internal teams and external delivery partners
- 30 days' annual holiday, plus bank holidays
- two additional paid volunteering days each year
- flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- up to 10% pension contribution
If you have any questions about this role, please email Talent Specialist, Harry at harry.lund@peabody.org.uk .
We may close this advert before the advertised closing date, depending on the number of applications received.
Interviews will be taking place during the week commencing 2nd June 2025.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Closing date: Sat 24/05/2025 at 00:59
Job reference: 3838295