Housing Officer

About Us

We are recruiting a Housing Officer, job description attached.

• We’re a four-day week employer, so this is a 32 hours per week role.
• All staff currently work the 32 hours over 4 days, but there is the option to work the 32 hours over 5 days.
• Core working hours are 10am-4pm, and we allow flexible working outside of this once 32 hours during the week are worked.
• Salary is £30,952
• Location base is our head office in Pretoria Road. There is the expectation of property visits around London.
• Home working is available for 1 day per week.

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years’ service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

The Role

To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by being a primary point of contact for tenants. Manage a patch of approximately 100 units. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation