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Social Impact and Insight Officer
Hemel Hempstead (On-Site)
Permanent, Full time
No DBS check required
£42588 Per Annum
Social Impact and Insight Officer
A fantastic opportunity has arisen for a Social Impact and Insight Officer to play a vital role within our small but friendly Social Impact Team.
Reporting to the Social Impact Manager, you will lead research and analysis across the organisation to inform the senior management team and Board and aid strategic decisions.
We are looking for an experienced candidate with a pro-active approach and willingness to establish effective relationships both internally and externally, who can collate, analyse and report data that builds an understanding of current and emerging issues relevant to a developing social landlord, benchmarks Hightown’s performance against sector peers and demonstrates our social impact. The successful candidate will also support the Social Impact Manager in activities associated with the Homes for Cathy group, an alliance of housing associations, charities and local authorities united to end homelessness.
A good communicator, you will possess excellent inter-personal, written, numerical, analytical and IT skills and have demonstrable experience of developing and delivering research projects and presenting data in an engaging and concise manner to a range of audiences.
Educated to degree level, the successful candidate will have a relevant qualification and ideally, previous experience in social housing, homelessness or a related sector; you will be a highly motivated and a quick learner with a can-do approach. You will need to have excellent advanced MSExcel skills and experience of using online survey platforms.
Hightown offers a hybrid work arrangement, whereby full-time staff members may work two days per week (or four half days) at home and are required to attend the office for three days a week as a minimum; the successful candidate will therefore need to live within commuting distance of our central offices in Hemel Hempstead, Hertfordshire.
Who we are looking for
To be considered for the role you must be able to demonstrate:
- Proficiency in quantitative and qualitative research methodologies
- Strong project management skills and a track record of direct responsibility for the management and delivery of research projects
- Good understanding of evaluation methodologies and the ability to design robust service and project evaluations
- Excellent knowledge of the use and application of common statistical techniques (e.g. averaging, correlations, statistical significance)
- Excellent communication and presentation skills
- Experience of working in a similar environment, either in a research role or in another capacity
You may also have:
- Experience using business intelligence software
- Experience of using online survey platforms such as Snap Surveys
- A degree or professional qualification that includes a substantial element of social research methods and training
- You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work. You will have a commitment to equality and diversity and take a positive approach to supporting others.
The Benefits
In return for your hard work and commitment, we offer a benefits package which includes:
- Generous annual leave allowance of 33 days per year, including statutory bank holidays
- £42,588 pa for a 35 hour a week contract
- Regular support from your line manager and colleagues
- Annual bonus based on satisfactory performance
- Monthly attendance bonus on top of your basic salary
- Annual salary and cost of living review
- Commitment to health and wellbeing with the Five Ways to Wellbeing
- Ongoing professional development and support to deliver outstanding support
- Workplace pension scheme and life assurance of three times your annual salary
- Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
- Friendly and supportive team environment
- Employee assistance helpline
- Mileage paid for car usage
- Well-equipped on-site gym
About us
Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.
We currently manage over 9, 000 homes from our head office in Hemel Hempstead and employ over 1,000 full and part time staff. We have an annual turnover of £120 million and a development programme that will deliver over 500 new affordable homes each year.
How to apply
Please see below for a copy of the Social Impact and Insight Officer Job description.
CVs must be supported by a covering statement demonstrating how you meet the person specification.
Closing date: Thursday 15th August 2024
Interview date: Wednesday 4th September 2024
We are an Equal Opportunities Employer.
We are a Disability Confident Employer.
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