Housing Options Officer

Job Title:   Housing Options Officer  

Department:  Housing Options 

Hours: 37 hours per week - Permanent

Location:  Rochford, Essex 

Salary: SO2 £36,124 - £37,938 per annum  

Our culture and values 

We like our staff to be proactive and innovative. Being customer focused and willing to maximise your potential at work is expected. We all work together to achieve the very best for our residents which sometimes means getting involved in projects and trying new tasks outside of your day-to-day job role. We love our staff to suggest new ideas and to have enthusiasm to try out new experiences.  

The job role 

The Council is seeking to recruit a full-time permanent Housing Options Officer. You will be responsible in being part of a small team to deliver a customer orientated service to prevent homelessness within the Housing Options and Homelessness service.   Experience in carrying out statutory duties under homelessness legislation would be essential.  A driving licence and use of car is also essential. 

 You will also need to demonstrate the following: 

 

• Experience in homelessness and/or housing advice casework 

• Working knowledge of landlord and tenant law, housing legislation and benefit regulations 

• Willingness and flexibility to work outside normal hours when necessary 

• Good understanding of welfare benefits 

• A customer focus 

• Comprehensive knowledge of housing & homelessness policy, procedures and legislation. 

 For further information/an informal discussion please contact Marie Gentgall on 01277 312500        

Rochford Council is committed to equal opportunities and welcomes applications from all sections of the community.  People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.