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What:

Where:

Customer Service Advisor

Arun District Council

Apply before 23:59

Arun District Council logo

Apply now

Bognor Regis Town Hall, Arun Civic Centre, Littlehampton, West Sussex (On-Site)

Permanent, Full time

Basic DBS check required

Scale 3/4/5 – Starting salary £23,114 per annum rising to £26,783

37 hours


Scale 3/4/5 – Starting salary £23,114 per annum rising to £26,783 per annum after training. Salary will rise incrementally at the start of each financial year until the top of scale 5 is reached £28,770 per annum. Pay negotiated with relevant skills evidenced at interview and in application.  

Full Time (37 hours per week)

We are hiring! Scroll down to find the role profile for our permanent Customer Service Advisor Role and read more about Arun……

This is an exciting time to join us here at Arun, we are on the cusp of many major change projects that will move us forward ensuring the vitality of the council. We have high ambitions for this organisation, and all staff play a key and active part in delivering our vision, values, and objectives.

We care about making a difference to those who live, work, and visit Arun and you could be that difference. Every role and employee at Arun sit at the very heart of our exciting 2022 – 2026 Council Vision, A better future.

Part of our Vision is to make Arun a thriving, and inclusive area, a place for future generations, providing great services for our residents. Quality of life, and a vibrant and prosperous environment makes this an ideal location for people to live, work and visit.

We are adding to our talented team of colleagues and want to hear from you if you are ambitious and wanting to make a positive impact within the sector and community.

If you want to work in an innovative, ethical, and progressive culture, and are committed and driven to enhance and improve the lives and outcomes for individuals, communities, and our environment then we want to hear from you,

We offer a wide range of careers that make a difference to the community, improving services, ensuring residents are understood, safe, and included.

We are looking for colleagues with a strong track record of building relationships, collaboration, using their initiative and will be an excellent communicator ensuring the customer experience is a positive one.

We love to invest in our people, providing the opportunity for professional development and fulfilment. Work life balance is encouraged, and we enjoy a variety of flexible working arrangements.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability.

For an informal chat about the vacancy, please contact Anna McAuley or Zoe Wadey on 01903 - 737500; email Zoe.Wadey@arun.gov.uk

CLOSING DATE:  15th September 2024

INTERVIEWS WILL TAKE PLACE: w/c 23rd September 2024


Closing date: Sun 15/09/2024 at 23:59
Job reference: E & C/24/289800
Vacancy downloads:

Candidate_Guide_-_STAR_Interview_Approach_.pdf

Customer_Services_Advisor_Role_Profile_-_2023.docx

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