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Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. <br> <br>London Borough of Waltham Forest is one of the <a href=\"{{SIGN-IN-REQUIRED}}\">Mayor of London's Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. <br> <br>The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href=\"{{SIGN-IN-REQUIRED}}\">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. <br><br><strong>About the role:</strong><br> <br>We are looking to recruit one permanent Licensing Assistant, and one six-month secondment position to support the Council's Private Sector Housing enforcement and functions. <br> <br>The appointed assistants will provide administrative, office and where necessary, fieldwork support in relation to the team. Displaying excellent verbal and written communication skills and flexibility in working patterns and practices. 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What:

Where:

Private Sector Housing and Licensing Assistant

London Borough Of Waltham Forest

16 days left to apply

London Borough Of Waltham Forest logo

Apply now

To be confirmed (On-Site)

Permanent, Full time

£34,416 - £35,982


JOB DESCRIPTION

Organisation: London Borough of Waltham Forest

Salary: £34,416 - £35,982

Contract Type: 1 X Permanent - Full time and (1 X 6-Month Secondment - Internal Applicants Only)

Working hours per week: 36

Application Deadline: 25/05/2025

Proposed Interview Date(s): TBC

Reference:1733

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

About the role:

We are looking to recruit one permanent Licensing Assistant, and one six-month secondment position to support the Council's Private Sector Housing enforcement and functions.

The appointed assistants will provide administrative, office and where necessary, fieldwork support in relation to the team. Displaying excellent verbal and written communication skills and flexibility in working patterns and practices. Successful candidates will play a central role in the delivery of licensing objectives.

>> Click here to download the Role Profile <<

Key Responsibilities
  • Providing administrative support
  • Acting as a point of contact for service users
  • Ensure property licence applications are processed and resulting decisions are issued in a timely manner in accordance with the Council's legal requirements
  • Involvement in regular 'action' days as part of a task force that may involve out of office support and must be prepared to work out of hours where necessary

Qualifications and Requirements:

English and Math Qualification

Relevant NVQ Level 2 or 3 qualification

Knowledge, Skills and Experience
  • Experience of having worked in a fast paced, customer focused environment.
  • Excellent knowledge and application of IT systems and software packages.
  • Relevant legislative and or procedural knowledge for specialist area.
  • Ability to work with minimal supervision, using problem solving skills and initative
  • Excellent levels of literacy and numeracy.
  • Ability to work flexibly, balancing competing priorities and deadlines
  • Ability to deal diplomatically and confidentially with a range of stakeholders
  • Ability to identify improvements to processes and systems

Terms and conditions

Satisfactory employment references and CIFAS identity checks

As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Sandra McGrath, Private Sector Housing and Licensing Team Manager at Sandra.McGrath01@walthamforest.gov.uk or Tel: 07817 95075

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

Click here for further information on the Human Resources recruitment privacy notice.

Closing date: Sun 25/05/2025 at 23:59
Job reference: 1733
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