Housing Register and Allocations Officer (FTC 12 months)

12 months Fixed-term contract or secondment opportunity for internal staff.

We are looking for a passionate and self motivated person to work with our customers who are in need of housing support.

If you have experience of problem solving and working with a diverse clientele within a housing environment, with excellent negotiating skills and the ability to communicate effectively with customers and other stakeholders, then we would love to hear from you.

About the team…

You will be joining a dynamic, friendly and solution based Housing Register team delivering proactive advice and assistance to households who are in need of housing.

The work is fast paced and innovative and sometimes challenging, however there is always time for finding creative solutions and every day is different.

You will work alongside the Housing Options and Rough Sleeping teams helping our most vulnerable clients from becoming homeless.  

Key responsibilities...

• As a Housing Register & Allocations Officer you will be responsible for assessing all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI) applying for the Housing Register, providing help and comprehensive advice to households who are in need of finding a home.
• You will also be responsible for making appropriate and timely nominations to our Registered Providers (Housing Associations) where requests are received and the council have nomination rights to.
• To provide a customer focussed approach ensuring that a full housing needs assessment has been undertaken to help customers find a home.

Our benefits… 

• 25 days* increasing to 28 days* after 3 years’ continuous service.
• The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.
• Hybrid working opportunities to support your wellbeing and work-life balance. 
• An inclusive and social working environment with a variety of staff networks. 
• Local government pension scheme.
• Life insurance cover (linked to the pension scheme)
• Enhanced maternity, paternity, adoption and fostering leave. 
• Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)
• Career development through internal and external training opportunities. 
• A great office location next to travel links and Bracknell Forest’s thriving town centre. 
• Employee Assistance Programme (EAP) to support your health and wellbeing. 
• Sports and Social Club.
• Staff dental and health plans. 
• Discounted leisure centre and gym membership. 
• Supermarket discount. 

*(pro rata for part time)

Our Values

At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you’re excited about joining a diverse team that celebrates learning and strives for excellence, we’d love to hear from you. 

We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting recruitment@bracknell-forest.gov.uk. We will work with you to support you throughout the process.  

Interview date 

Interviews will be held on Tuesday 4th & Wednesday 5^th March 2025.

Interviews will be held online via the Teams app. We reserve the right to amend this to in person interviews at our offices.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

Want to ask us a question? 

For an informal discussion or to ask any questions about this role, please contact: 

Lisa Jones - Housing Register & Allocations Team Leader

Tel: 01344 351351

At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.

Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.

Any successful internal candidate will be offered the position as a secondment and, in line with Section 8.1 of the Secondment Policy, must consult with their manager before applying.

We can only accept applications from candidates currently residing in the UK.

Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.

No agencies please.