Library Outreach Officer

Library Outreach Officer, St Helens Library Service

We are St Helens Borough Council

Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.

Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.

Make a difference with St Helens Library Service

Are you friendly and outgoing with good ICT skills and a passion for libraries? Do you have excellent communication skills and can work flexibly?

St Helens Library Service is a modern library service that is vibrant, valued, excellent, responsive to customer needs and at the heart of local communities.

Library Outreach Officers contribute to the management, delivery and promotion of the Library Service, delivering a targeted outreach programme, working in partnership to ensure access to library provision is where it is most needed.

The Role

Based at Chester Lane Library, the Library Outreach Officer role is part of a centralised team within the Library Service which is deployed to support delivery of agreed initiatives working across geographic areas and with different customer and community groups.

Library Outreach Officers organise, supervise and monitor the day-to-day operation of branch libraries, supporting library supervisors in the performance management of the service.

Library Outreach Officers develop links with partner organisations and communities, targeting groups to support the development of reading and literacy skills, wellbeing, participation and engagement.

Library Outreach Officers are required to work at all Library Service points across the borough depending on service need and be committed to equality of service and high standards of customer care.

St Helens Libraries provide a full induction programme with access to a wide range of training and development and an opportunity to be part of an excellent, award winning library service.

Interested to Find Out More?
You can review our full job description details, and person specification information here.

Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.

Equality & Diversity

St Helens Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Council can be found here https://www.sthelens.gov.uk/equality

St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process.

NOLAN Principles of Conduct in Public Life.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.