Medway Register Office, Northgate, Rochester, Kent, ME1 1LS (On-Site)
Permanent, Full time
Basic DBS check required
Range 3 (£24,525 - £29,268) per annum
37 hours
We are currently recruiting for a Registration Officer to help provide a first class level of service to our customers in all aspects of registration work.
You will need to be able to work under the scrutiny of the public and deal confidently, calmly, tactfully, sympathetically and effectively with stressful and emotional situations.
The main purpose of this role is to register births, deaths and marriages. Around these duties you will be expected to also undertake the administration work pertaining to these areas, collecting and accounting fees, collection of various statistics.
Registration matters are recorded using bespoke software and with most of the administration being through Microsoft Office, particularly Excel. There is a prerequisite for excellent keyboard skills, together with an eye for detail and ability to follow rules and procedures, whilst undertaking duties to the highest professional standards.
Sensitivity, neatness and accuracy are vital elements to all aspects of registration work and involves much one-to-one customer interaction.
In return we offer you:
We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.
We reserve the right to close this vacancy at any time prior to the closing date.
Medway_Information_Pack_2024.docx
Registration_Officer_Job_Profile.doc