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<h4>Our Vacancy</h4>We’re looking for an exceptional PA to support our Director of Contact Centre and Complaints – someone who’s calm under pressure, great with people, and always one step ahead.This role goes beyond diary management. You’ll be a trusted partner – managing inboxes, coordinating meetings, preparing reports and presentations, and keeping the Director focused on the priorities that matter most.You’ll also support the Director’s direct reports, as required, acting as a key point of contact and ambassador for the Contact Centre and Complaints. That means juggling multiple tasks with confidence, anticipating what’s needed next, and promoting a positive ‘one team’ culture across the directorate.To thrive in this role, you’ll need to be:<ul><li>Experienced in a similar senior PA or project support role.</li><li>Exceptionally organised, with strong time management and prioritisation skills.</li><li>A confident communicator with a warm, inclusive tone.</li><li>Skilled in Microsoft Office and experienced working with confidential information.</li><li>Proactive, flexible, and comfortable working independently.</li></ul>You’ll need to be in the office aligned to the Director for a minimum of 2–3 days per week, especially during onboarding, with flexibility to work from home for the remainder.If you're energised by helping people flourish and want to be part of a team that’s transforming how we support residents, we’d love to hear from you.Skills and Experience<ul><li>Experience providing PA and project support at a senior level.</li><li>Proficient in the use of Microsoft Office packages. </li><li>Proven experience and ability to deliver excellent customer care and valuing diversity.</li><li>Proven attention to detail and ability to work on a variety of tasks simultaneously.</li><li>Ability to work under pressure and meet deadlines and targets.</li></ul>Salary: £34,000 (rising to £35,200 after 6 months review) Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>Stage 1 interview dates: Tues 30th Sept and Wed 1st Oct on MS Teams Stage 2 interview date: Tues 7th Oct in person We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer - you must have the right to work in the UK<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=a7030f8f6983ec57&amp;f=e2c2eee7d464ecd6"> Role Profile - PA.pdf - Role Profile </a></li></ul>





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1 Administration Job in Braintree, UK