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Please forward your completed application to Jen White, HR Officer at&nbsp;<a href="mailto:hr@elatschools.co.uk" target="_blank">hr@elatschools.co.uk</a>&nbsp;by&nbsp;12pm, 5th January 2026

<a href="https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/1606/Application_Form.docx" target="_blank">https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/1606/Applicat…</a>

EMPOWER LEARNING ACADEMY TRUST
Ardleigh Green Junior School
Ardleigh Green Road
Hornchurch
Essex
RM11 2SP
Tel:&nbsp;&nbsp;01708 449362
Head Teacher: J Johnson
School Administrator (with Receptionist duties)&nbsp;
Hours:&nbsp; 36 hours per week time time only
Scale:&nbsp; Grade 3 points 5-9
Pro-Rata Salary:&nbsp; £25,289 - £26,768 per annum&nbsp;&nbsp;
FTE Salary:&nbsp;&nbsp;£29,434 - £31,155 per annum (Inclusive of Outer London Weighting)
Contract:&nbsp;Permanent
Our mission is to ‘inspire learners and change lives’ – and that includes our staff. We want to empower our teams, so pupils are ready to be kind, confident and impactful world citizens. To help us, we wish to appoint a School Administrator (with Receptionist duties), who will provide a welcoming, efficient, and professional front-of-house service for our school community. Ensuring every child, parent, and visitor receives a positive experience.
We are looking to appoint someone with the following skills
<ul>
<li>Has a calm, patient personality, who has strong organisational and administrative skills</li>
<li>Excellent attention to detail and ability to manage sensitive data appropriately</li>
<li>An enthusiastic, highly committed and flexible individual with excellent interpersonal skills</li>
<li>Commitment to working as a member of a team, and shows initiative to work independently</li>
<li>Ability to adapt to changing, and sometimes, challenging environment</li>
<li>Commitment to high professional and personal standards</li>
</ul>
In return, we offer:
<ul>
<li>&nbsp;High quality professional development</li>
<li>Supportive and friendly staff</li>
<li>Flexible working opportunities</li>
<li>Employee Assistance Programme including virtual GP appointments, counselling service, legal services</li>
<li>Access to the Local Government Pension Scheme (LGPS)</li>
<li>Cycle to work scheme</li>
</ul>
For further information about this role, please email Mrs P Broadmore at <a href="mailto:PBroadmore@elatschools.co.uk" target="_blank">PBroadmore@elatschools.co.uk</a>. If you have any queries about the recruitment process and compliance, please contact Miss J White, HR Officer, <a href="mailto:jwhite@elatschools.co.uk" target="_blank">jwhite@elatschools.co.uk</a>.
Please forward your completed application to Jen White, HR Officer at&nbsp;<a href="mailto:hr@elatschools.co.uk" target="_blank">hr@elatschools.co.uk</a>&nbsp;by&nbsp;12pm, 5th January 2026&nbsp;
Closing date for applications: Monday 5th January 2026 at 12.00pm
Ardleigh Green School is committed to safeguarding and promoting the welfare of all students; therefore, all successful applicants will be required to undergo pre-employment checks, including an online social media check, satisfactory references and an Enhanced DBS check.
Please find our policies here: Key Information – <a href="https://ardleighgreenjun.org.uk/key-information/" target="_blank">https://ardleighgreenjun.org.uk/key-information/</a>
Early applications are appreciated as interviews will be arranged as and when suitable applications are received. We reserve the right to commence or complete the recruitment process prior to the closing date.
We do not accept applications via agencies.

School Administrator

What will you be doing? An exciting opportunity has arisen for a Business Support Officer within Integrated Children’s Services, Swale Children’s Social Work Team. The post is part time (32.5 hours per week , Monday - Friday), based at Swale Local Office in Sittingbourne. If you would like to be part of a busy team helping to support the children and families of Kent, then this could be the position for you. Business Support Officers play a vital role in supporting front line teams and practitioners across the Children’s Social Work Team. The Business Support Service provides professional administrative support across Integrated Children's Services, and we aim to;<ul><li>Deliver an integrated and highly effective business support service.</li><li>Ensure children, young people and families are at the heart of everything we do.</li><li>Work together, share knowledge and support each other.</li><li>Innovate and improve.</li><li>Promote continuous personal and professional development.</li></ul>You will have good proficiency in use of ICT systems (MS Applications, Databases etc) and be confident dealing with a variety of multi-disciplinary professionals whilst working to deadlines in a highly demanding environment. A full list of responsibilities is outlined within the job description, however we are more focused on your drive, potential and aptitude for learning and provide comprehensive induction and training for the right candidate.Working within a confidential environment you will have the ability to take a high standard of meeting minutes. You will have strong administrative and IT skills and the ability to collate and manage data. You will use your initiative to prioritise your workload to meet deadlines in a highly demanding environment. You will need to have the confidence and ability to deal with a variety of multi-disciplinary professionals on a range of matters and the ability to handle highly sensitive and confidential information. You should enjoy working as part of an effective team but also work independently to a high standard whilst working remotely.A starting salary of £25,252 pro rata per annum with annual performance related pay increases<ul><li>Option to enrol in the Local Government Pension scheme with employer matched contributions</li><li>28 days paid annual leave per year (pro rata) (rising to 30 after 5 years service) + bank holidays + a concessionary day</li><li>A range of flexible leave options to help you manage your work/life balance such as Carers leave, Maternity leave, Personal Leave, Timeout/career break, Study leave, Religious observance</li><li>Flexible working – work from home option available however there is mandatory office attendance 2-3 days per week. We’ll provide you with the kit needed to work remotely.</li><li>Staff discounts on a range of leisure products and services through our Kent Rewards programme. </li></ul>About your application - Please read:Within the ‘Reason for Application’ section of your application, please demonstrate how you meet the criteria within the person specification attached to the Job Description.This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.About youFor further information, please contact:Caitlyn Fourie - <a href="mailto:caitlyn.fourie@kent.gov.uk" target="_blank">caitlyn.fourie@kent.gov.uk</a>About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





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Kent County Council

Business Support Officer

What will you be doing?This vacancy is a Full-Time Fixed-Term position for 12 months. In return, you will be given regular supervision, support, and training to develop within the role. This is a office based job with a need for office presence at least 3 times per week. We are looking for someone to join our busy Business Support team within the South Kent Children and Young Person’s Service. We cover the areas of Ashford, Dover and Folkestone and support Social Workers working with children in those areas. This position has a base office of Ashford. As a Business Support Officer, you will support senior managers and social workers on a range of tasks and work alongside colleagues to assist in the smooth running of the service in South Kent. This is a varied and challenging post and requires someone with excellent organisation and communication skills and proven administrative experience.You will be responsible for providing full confidential administrative support, being the first point of contact for families and professionals and recording accurate information on cases. You will also support a range of meetings, organising, and taking accurate minutes. You should be able to proactively manage your workload whilst responding to urgent requests and deadlines and be able to work flexibly alongside team members.The role is varied and interesting and we offer: -<ul><li>A starting salary of £25,252 with annual performance related pay increases</li><li>Opportunities for personal training and development</li><li>Regular supervision</li><li>Option to enrol in the Local Government Pension scheme with employer matched contributions</li><li>28 days paid annual leave per year (rising to 30 after 5 years’ service) + bank holidays + a concessionary day</li><li>A range of flexible leave options to help you manage your work/life balance such as Carers leave, Maternity leave, Personal Leave, Timeout/career break, Study leave, Religious observance</li><li>Staff discounts on a range of leisure products and services through our Kent Rewards programme. </li></ul>This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person<h4>About The Company</h4>KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.This is a office based role and will require office presence. Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. About youFor further information please contact:Terrie-Lea Johncock via email: <a href="mailto:Terrie-Lea.Johncock@kent.gov.uk" target="_blank">Terrie-Lea.Johncock@kent.gov.uk</a> About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





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What will you be doing?An exciting opportunity has arisen for a Personal Assistant to the Director of Operational Integrated Children’s Services within CYPE. This is a permanent full-time position based at Sessions House in Maidstone but will involve home working.You must have recent experience of working for a senior manager in a similar role and be highly motivated and proactive. The role will include robust diary management, forward planning of meetings and minute-taking and you will need to be able to demonstrate excellent communication and interpersonal skills. You will have a proactive approach, work well under pressure and be able to work both independently and as part of a team. You will be required to deal with highly sensitive and confidential information.This is an excellent opportunity for someone who can demonstrate the capacity to cope with a variety of tasks in a busy office environment. This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.Interviews are currently scheduled for Wednesday 17 December 2025 and will be held in Sessions House, Maidstone. About youFor further information on this role, please contact Ellie Powling - <a href="mailto:ellie.powling@kent.gov.uk" target="_blank">ellie.powling@kent.gov.uk</a>About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





<ul></ul>

Personal Assistant 

Ashford Borough Council is seeking motivated and detail-oriented individuals to join our Port Health team as Technical Support Assistants. This is a unique opportunity to play a vital role in protecting public health by supporting the inspection and control of imported food and goods at the UK’s inland Border Control Post in Sevington.Working under the supervision of the Business Support Manager, you will assist Official Veterinarians and Principal Port Health Officers in carrying out statutory checks on:Products of animal origin High-risk food not of animal origin Organic food, animal composites, and other regulated importsIn addition, you will be involved in documentary and physical inspections and sample handling and dispatch, along with:Enforcement support and complaint response Database and system management (e.g., PHILIS, IPAFFS) Stakeholder liaison with importers, agents, and enforcement bodiesThis is a hands-on role requiring physical fitness, attention to detail, and a commitment to public health and food safety.We are looking for candidates with experience in food safety, import/export, or related industries and have:Strong IT, communication, and problem-solving skills A flexible, proactive attitude and commitment to learning The ability to work in temperature-controlled environments and at height Willingness to handle food allergens and perform physical tasksExperience in enforcement, regulatory services, or knowledge of UK/EU food law is desirable.This role is based on a shift pattern covering 24 hours, 7 days a week, 365 days a year. Our primary location is Sevington BCP, with occasional work at other council sites. There will be exposure to allergens (e.g., nuts, fish) and physical sampling duties.You must maintain a satisfactory Disclosure and Barring Service (DBS) reportAt Ashford Borough Council, you will be part of a dedicated team safeguarding public health at the UK border. We offer:A dynamic and supportive work environment Opportunities for career development and training A chance to contribute to national food safety and regulatory standardsFor an informal discussion about the role please contact Lorraine Warman, Port Health Business Support Team Leader, on 0300 0424538 Click to view a<a href="https://www.ashford.gov.uk/media/zxzde3gs/6987a-6892a-6921b-7036a-7025b-6941a-6978a-7024a-7146a-7147a-port-health-technical-support-assistant-oct-2025.doc" target="_blank">Job Description</a>When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave, free life insurance, and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





<ul></ul>

Ashford Borough Council

Port Health Technical Support Assistant

Title: Foundation AssistantContract Type: Fixed Term up to 9 months, PT, 21 hoursSalary: £26,775 per annum pro rata (London weighted salary) or £22,994 per annum pro rata (Regional salary)Reporting Office: London, Stratford or Manchester, TraffordGrade: 3Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: Monday to FridayClosing Date: 7th December 2025Interview Dates: 15th, 16th &amp; 17th December 2025Please click here for the<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAoee6i6/KjhD/GkdbZoZnBhuPp063KXjT6VywbfwtLIH53mal2eFyyamo9ZpqTJLZ" target="_blank"> role profile </a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Foundation Team at L&amp;Q:We’re looking for an organised and proactive individual to join our team as a Foundation Assistant. This role is key to supporting our fuel and food voucher schemes, Personal Support Fund, and Community Grants and Donations. You’ll provide excellent administrative support, making sure resources reach vulnerable residents and community groups efficiently.· Do you pride yourself on your organisational skills and your ability to ensure processes run seamlessly?· Are you motivated by working in a fast-paced environment where teamwork leads to impactful outcomes?If this sounds like you, we would love for you to apply!Your impact in the role:· Administer voucher and grant programmes, liaising with colleagues, referral partners and residents directly. · Maintain accurate records and manage payments and voucher distribution.· Provide first-line support for internal and external enquiries from a range of stakeholders. · Collaborate with colleagues and other stakeholders to deliver a high quality service.What you'll bring:· Strong organisational and planning skills· Demonstration of time management techniques to effectively prioritise workload· Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint, SharePoint) to maintain accurate records and produce basic reports.· Ability to write clearly for diverse audiences with excellent attention to detail.· Effective communication skills for collaborative working with colleagues and stakeholders at all levels. · Proven experience providing administrative support in a busy environment (desirable)· A passion for making a difference and supporting programmes that deliver social impact.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





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London and Quadrant Housing Trust

Foundation Assistant

<a href="index.cfm?fa=jobs.viewAccessApplicationOptions">Load Application</a> <h4>Development Services Administration Assistant</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £27,254 - £28,598 per annum (SCP 9 - 12)Working Hours: 37 hours per week Contract Type: Permanent Number of Positions: OneDBS Check:NoLocation – Castle Point Borough Council OfficesDevelopment Services Admininstration AssistantFull Time – 37 HoursGrade 3 (SCP9-12) - £27,254 - £28,598Closing Date: 11th December 2025We have an exciting and challenging opportunity for a Development Services Administration Assistant to join our dynamic Development Services team. We are entering an exciting period and so we are looking for a committed and enthusiastic individual, who enjoys a challenge, to assist the Council in maintaining its reputation for a delivering a high quality and pro-active service.We are looking to appoint an Administration Assistant with strong and positive communication skills, and the ability to handle various administrative duties to enable the planning team to function effectively. About the Candidate:Knowledge of Planning or Building Regulations would be desirable to this role.Relevant experience in administration demonstrating confidence and organisation with excellent customer service skills.Ability to effectively prioritise own workload, keen to learn and adaptable to changing demands and situations.Good level of IT skills with the ability to quickly learn and navigate new systems. The role requires ability to work both independently as well as collaboratively, with excellent attention to detail.Benefits:Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days annual leave</li></ul><ul><li>Hybrid working</li></ul><ul><li>FREE gym membership</li></ul><ul><li>Payment of one relevant professional subscription</li></ul><ul><li>Flexi-time.</li><li>Funded work related training and development courses</li></ul>Please see the Job Profile and Person Specification for more information about the role.For an informal discussion regarding this role, please contact Recruiting manager – Leiah Mason, Planning Technician Supervisor for Development Services by phone 01268 882422 or email <a href="mailto:lmason@castlepoint.gov.uk" target="_blank">lmason@castlepoint.gov.uk</a>. The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer.<h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/663/Job Profile - Development Services Admin Assistant - 2025 v1.pdf">Job Profile - Development Services Admin Assistant - 2025 v1.pdf</a> (162kb)</li></ul> Connecting from: 87.75.119.69





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Castle Point Borough Council

Development Services Administration Assistant

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To apply, please visit <a href="https://ats-haveringschools.jobsgopublic.com" target="_blank">https://ats-haveringschools.jobsgopublic.com</a> and submit your application by clicking the 'Apply Online' link below.



St. Peter’s Catholic Primary School
Dorset Avenue
Romford RM1 4JA
Tel: 01708 745506
e-mail: <a href="mailto:office@st-peters.havering.sch.uk" target="_blank">office@st-peters.havering.sch.uk</a>
<a href="http://www.st-peters.havering.sch.uk/" target="_blank">www.st-peters.havering.sch.uk</a>
Administrative Officer
Hours: 30 Hours per week. 8am to 4pm working Monday, Wednesday, Thursday and Friday/39 weeks per year
Salary: Scale 3, points 5-6. Pro rata salary of £21,076 - £21,376 p.a. (FTE £29,436 - £29,856 p.a.)
Contract: Permanent
The Governors wish to appoint personable, professional team players to join a team of office staff who can deliver exemplary customer service to parents, staff and other stakeholders.&nbsp; They will ensure the efficient organisation and administration of processes, procedures and policies of our school.
As often a first point of contact for parents and visitors to the school, the successful candidates will have excellent communication skills, be flexible and readily able to respond to queries, resolve problems and adapt to the differing priorities of the working day.
The successful candidates will be able to use computerised management information systems and paper based systems to enter, record and retrieve a range of school data, make returns such as those relating to academic databases, attendance, absence and census returns. These candidates will have a good level of IT skills such as word processing and spreadsheets in order to prepare documents such as letters, memos, reports and papers.
A current First Aid qualification or willingness to be trained in this area is essential.
This is an opportunity to:
<ul>
<li>Work with well-behaved and motivated pupils, alongside hard working and enthusiastic teachers and support staff, supportive parents, governors and the parish community</li>
<li>Work in an attractive and pleasant environment</li>
</ul>
Visits to the school are strongly advised.
 Candidates are encouraged to visit our school website. Visits with the Headteacher, Mrs Craft, can be arranged by telephoning the school office on 01708 745506.
Please apply online
Closing Date: Noon Monday 8th December
&nbsp;
Interviews week beginning 15th December&nbsp;

St Peter's Catholic Primary School

Administrative Officer

Market Place Repair AdministratorJoin a team that values quality, care, and professionalism. Help us keep homes safe and comfortable for our residents.We’re looking for a Market Place Repair Administrator to provide essential support to our Market Place Team. This team plays a vital role in managing repairs efficiently and ensuring our customers receive timely, high-quality service.You’ll help us stay on top of incoming repairs, monitor inboxes, and make sure all queries are responded to within 24 hours. Your work will ensure we meet service level agreements and deliver a seamless experience for residents and contractors alike.You’ll be joining our Operations Directorate, working within Repairs Operations, a key priority for our organisation. This team is central to delivering safe, well-maintained homes and ensuring residents receive a responsive, high-quality service.What You’ll Do<ul><li>Provide administrative support for day-to-day repairs across multiple regions.</li><li>Monitor and manage inboxes, ensuring timely responses to all queries.</li><li>Liaise with contractors and internal teams to keep repairs on track.</li><li>Maintain accurate records and systems to support smooth operations.</li><li>Deliver excellent customer service, solving problems with skill and compassion.</li></ul>What We’re Looking For<ul><li>Customer Service Experience, proven ability to deliver excellent customer care and manage queries professionally.</li><li>Administrative and IT Skills, strong administrative background with proficiency in Microsoft Excel and experience using databases or repair management systems.</li><li>Communication Skills, excellent written and verbal communication skills for liaising with customers, contractors, and internal teams.</li><li>Time Management and Organisation, demonstrated ability to prioritise tasks, work under pressure, and meet deadlines.</li><li>Problem-Solving and Collaboration, ability to resolve issues proactively and work effectively both independently and as part of a team.</li></ul>Why Join Us?Be part of a team that aims to help people feel at home. At Peabody, we believe in quality, care, and professionalism. When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.Choose Housing. Choose PeabodyWe offer:<ul><li>30 days’ annual leave plus bank holidays.</li><li>Flexible benefits package – including healthcare, dental, and lifestyle discounts.</li><li>4x life assurance.</li><li>Ongoing training and development, including qualifications and apprenticeships.</li><li>Two additional paid volunteering days each year.</li><li>Up to 10% matched pension contribution.</li></ul>What to expect from our recruitment processWe’re committed to a fair, inclusive, and transparent recruitment process.Our selection process will include one stage:<ul><li>In-Person Interview to be held at our Pitsea Office on Friday 12 December.</li></ul>Please read before you apply<ul><li>Ability to work from the Pitsea (Essex) office two days per week.</li><li>You must have the right to work in the UK, as we are unable to offer visa sponsorship for this role.</li><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li></ul>If you’re an organised, customer-focused professional with strong administrative and IT skills, we’d love to hear from you! Apply now by submitting an anonymised CV and a short statement explaining why you’d be a great fit for the Market Place Repair Administrator role and how you can help us deliver timely, high-quality repairs and excellent service for our residents.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist, Julie-Ann O'Malley. 





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Peabody

Market Place Repair Administrator

How would you like to be part of an enthusiastic, fast paced, friendly team while making a difference to the children and young people of Medway?We have an exciting opportunity for the right person to join the Family Solutions Business Support Team.You will be required to provide complete and comprehensive administration support, dealing efficiently with telephone and other queries, arranging and minuting meetings, ensuring an accurate record is produced within timescales.You should have experience of providing a comprehensive administrative support service to multiple teams. You will have a good knowledge of Microsoft Office and be experienced in taking high quality minutes. The role requires good teamwork as well as the ability to work independently to meet the needs of the serviceYou will be educated to GCSE level or equivalent in English and Maths, together with NVQ3 in Business Administration and/or equivalent experience.For an informal discussion about the role, please contact Leanne Peters, Business Support Team Leader on 01634 334114.<h4>In return we will offer you </h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul><h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.The First Response team are seeking a Business Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4><ul><li>Applicants must be able to demonstrate all essential requirements as listed in the job profile.</li><li>Please note, this post requires work on only a Thursday and Friday each week.</li></ul><h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Medway Council

This is Medway

Business Support Officer - Family Solutions

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Resolution Lead Officer £42,771 - £45,750 In this critical role, you won’t just respond to complaints and Member enquiries, you’ll play a key part in ensuring our responses are&nbsp;consistently high-quality, resident-focused, and aligned with our values&nbsp;. Working closely with colleagues, supporting the organisation to learn from feedback, improve performance, and reduce repeat complaints. You Will <ul><li>Conduct thorough, fair investigations into complaints received within the Environment &amp; Sustainable Transport directorate</li> <li>Ensure all responses meet corporate QA standards: clear, empathetic, evidence based and timely.</li> <li>Identify service trends and root causes through complaint insights and contribute to action planning that improves outcomes for residents.</li> <li>Work with teams across the council to embed a culture of continuous improvement and shared learning from complaints and enquiries.</li> <li>Support performance monitoring and help develop directorate-level improvements that align with our wider Resident Experience goals.</li> </ul> We’re Looking For Someone With <ul><li>Proven experience investigating complaints, including complex or escalated cases</li> <li>A commitment to quality – with the ability to assure, challenge and improve the standard of written and verbal responses across teams.</li> <li>Excellent communication and collaboration skills, capable of engaging staff at all levels and keeping residents at the centre of everything.</li> <li>A proactive, solutions-focused approach with a genuine interest in improving services through feedback.</li> </ul> Please view JD here Closing date 28.11.25 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

11 Administration Jobs in Chatham, UK