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How would you like to be part of an enthusiastic, fast paced, friendly team while making a difference to the children and young people of Medway?We have an exciting opportunity for the right person to join the CSWT Business Support Team.You will be required to provide complete and comprehensive administration support, dealing efficiently with telephone and other queries, arranging and minuting meetings, ensuring an accurate record is produced within timescales.You should have experience of providing a comprehensive administrative support service to multiple teams. You will have a good knowledge of Microsoft Office and be experienced in taking high quality minutes. The role requires good teamwork as well as the ability to work independently to meet the needs of the serviceYou will be educated to GCSE level or equivalent in English and Maths, together with NVQ3 in Business Administration and/or equivalent experience.This is a fixed term post for a period of 12 months. For an informal discussion about the role, please contact Natalie Morgan, Team Leader for Business support on 01634 332492.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.CWST are seeking to appoint a Business Support Officer. You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Medway Council

This is Medway

Business Support Officer - Children's Social Work Teams

We are seeking to recruit an enthusiastic and motivated Business Support Team Leader within our Children's Services division responsible for providing support to the service.The duties include line management of business support officers, liaising with other team leaders across the service to ensure peaks are managed, and ensuring effective administration support is provided at all times. You will also work closely with the Heads of Service to ensure work is allocated and prioritised effectively. Other duties include providing meeting support as required, maintaining financial records and undertaking project work.<h4>About you</h4><ul><li>You will hold an NVQ3 in Business Administration and have a good standard of education (minimum GCSE grade 5 or above), including Maths and English.</li><li>You will be required to work 37 hours per week (Monday-Friday). This role has been assessed as Hybrid, meaning that you will be expected to work in the office for a minimum of 3 days per week and have the option to home work on the other days.</li><li>Experience of managing a team, providing one-to-one supervision and performance reviews is essential, as well as some knowledge of managing absence, disciplinary and performance procedures.</li><li>A sound knowledge of Microsoft Office programs and their application is essential.</li></ul><h4> Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. The Children's Social Work Team are seeking a Business Support Team Leader to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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Business Support Team Leader

We are recruiting for a Bereavement Services Officer to assist with the day-to-day operation and provision of the service including, Cremation and Burial paperwork, leased memorials, filing, typing; to provide cover for sickness and leave: to assist with reception duties and to provide support to the Cremation Technicians, which could include training to carry out cremations. You will undertake burial and cremation administration. This will include entering of information into bespoke databases, working with mapping software and undertaking searches of registers. To research and prepare letters, e-mails etc. relating to grave ownership, memorials and permits.To assist with the administration of memorials, including the giving of advice to members of the public and other visitors; selling and ordering; checking and auditing; cash handling.Applicants will undertake witness strews and chapel duties which will include the operation of music equipment and curtains, ushering mourners, occasional cleaning, liaising with funeral directors and families and taking some small services in the grounds. Ensure compliance with all current legal, environmental and health and safety regulations as it relates to the level of the post.There could be a requirement for outdoor working in the Crematorium and Cemeteries, with this taking place in all weathers.Due to the nature of this position, applicants need to be comfortable with the fact that they will be dealing with the cremated remains of the deceased and will be in close proximity to coffins and crematory equipment.This above is not an exhaustive list and other tasks will be given in line with the needs of the service.Previous applicants need not to re-apply. Essential qualificationsGood general level of education with GCSE or equivalent in Maths and English with a natural empathy towards the situation in which they will be working.The need to “think on your feet” and deal with problems quickly, quietly and effectively is essential.Desirable qualifications An administration / Customer Service qualification to NVQ 3 or similar would be an advantage.Experience of working within the Bereavement Industry would be an advantageIf you would like to have an informal discussion with the recruiting manager please call Tom Moore on 01634 337744Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Bereavement Services are seeking a Bereavement Services Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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3 Administration Jobs in Chatham, UK