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Would you like to use your Administrative and Business Support talents to help keep Birmingham’s Children and Young People safe? Protecting children from abuse, neglect and exploitation requires strong, joined up leadership and effective multi-agency working. The Birmingham Safeguarding Children Partnership (BSCP) (please click on the link for more information) has statutory responsibility for overseeing the multi-agency safeguarding arrangements in Birmingham. If you have the right mix of skills, and would like to gain more experience in this unique and important work, we would welcome your application to join our Business Support Team. The post holder will be a valued team member providing administrative and secretarial support for the Birmingham Safeguarding Children Partnership, its Executive Group and Learning and Development, Serious Cases, and Quality, Impact and Outcomes Sub-Groups. About you! • You must have previous administrative experience including coordinating meetings and events; preparing agendas and taking minutes; prioritising workload and meeting deadlines. • You will need to be able to take responsibility for ensuring all actions are completed quickly, seeking assurance and chasing partners when necessary. • You must have excellent verbal, written and IT communication skills. • You will be dealing with confidential information and must be able to maintain accurate records. • A touch typing/Word Processing qualification or equivalent is desirable but not essential, as is experience of using MS Excel. • Training and development will also be provided as necessary. This is a hybrid working role, meaning some of your time will be spent working in the office and some working from home. The Business Support Team is hosted by the Birmingham Children's Trust, whose offices are in Aston, just outside the city centre traffic congestion zone where free parking is available. You are required to provide additional information that evidences your skills and abilities against each of the criteria set out in the person specification. This additional information needs to be uploaded on the application form where it states, 'Upload Supporting Information'. Only those applications with a supporting statement uploaded, as well as your CV, can be considered for shortlisting. If this role sounds like the one for you, we'd love to hear from you. Interviews will be held at One Avenue Road, Aston, Birmingham, B6 4DU. For informal enquiries please call April Walker or Katherine Adams on 0121 464 2612. We are proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit. We actively deliver services that are culturally responsive to the needs of the children, parents and carers we work with to deliver equality, diversity and inclusivity in all we do. Help us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence. Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.





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Birmingham Children's Trust

Administration Officer

We have an exciting opportunity for a new Business Support Officer to join our Placement Teams. You will help to contribute to the providing outstanding efficiency, and consistent professional Support Service that meets the needs of the business. As a Business Support Officer, you will proactively and independently support Social Workers or other Trust staff, ensuring processes are maintained in a timely and accurate way. You will ensure that solutions to issues are made in line with delegated authority and in line with policy so that the best outcomes are achieved for Children Young People and Families. You will be responsible for administration and routine management of a range of efficient administrative processes and procedures to support the operation of the service area ensuring accuracy and timely outcomes. You’ll also manage a caseloads of placements providers who will enquire regarding their un-paid invoices Additionally, you will monitor, coordinate and supervise the work of a small team, so you’ll act as an initial escalation point for the resolution of unusual situations by providing advice and guidance to business support assistants. You’ll maintain oversite and monitoring of processes, ensuring quality and maintaining staffing rotas including line management (as required) and proactive management of any potential risks and/or conflicting priorities. We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting. This is a hybrid role based in Birmingham so you must reside within a suitable commutable distance around Birmingham and have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship. About you:<ul> <li>Ability to work flexibly across the service to meet the needs of the business.</li> <li>Ensure professional and proactive support.</li> <li>Customer service skills as you’ll be liaising with different customers, providing solutions to enquiries.</li> <li>Excellent communication skills as you’ll be liaising with a diverse range of stakeholders.</li> <li>Some experience of managing a group of staff ensuring clear expectations and driving outcome focused performance.</li> <li>Ability to resolve internal/external issues and providing a solution focused response.</li> <li>Ability to meet tight deadlines so flexibility is essential.</li> <li>Strong administrative experience.</li></ul>Interview date: Interviews will be held face to face W/C 11th August at our Lifford House office. Help us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.





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Business Support Officer (FTC 12 Months) - Placements Team

We have an exciting opportunity within our Business Support Service for a self-motivated Business Support Officer to join our Family Time and Conference Service, providing essential support to the reception function and the day to day running of our Family Time and Conference Centres. This will involve meeting and greeting internal and external customers, resolving customer enquiries face to face and over the telephone, supporting with the allocation of work to the Business Support Assistants, managing and prioritising the workload via inboxes, completing and monitoring rota’s, raising purchase orders, dealing with invoices, supporting with building enquiries and updating children’s records. You will provide advice and support to Business Support Assistants in the team on a day-to-day basis and collate statistical information as directed. About You….<ul> <li>You will be a ‘can-do' person, who is passionate about high quality service delivery and performance</li> <li>You will have a good understanding of customer service, be a pro-active team player with the ability to work flexibly across buildings to provide continuity of service. </li> <li>You will be able to manage several conflicting priorities and use your own initiative to respond independently to difficult problems and unexpected situations providing a solution focused response.</li> <li>You will have good attention to detail, have experience of working in a busy, diverse team environment and you will be able to work under pressure including meeting deadlines and dealing with interruptions.</li></ul>Key skills we will be looking for in your personal statement include: -<ul> <li>A good understanding of customer service. </li> <li>Experience of managing a group of staff ensuring clear expectations and driving outcome focused performance.</li> <li>Experience of managing conflicting priorities, the ability to organise own workload and decide priorities.</li> <li>The ability to work under pressure, including meeting deadlines and dealing with interruptions.</li> <li>The ability to resolve internal/external issues and providing a solution focused response.</li> <li>The ability to communicate complicated or sensitive information with varied audiences in person and/or in writing.</li> <li>The ability to work flexibly as part of a team environment, providing cover when needed to ensure continuity of service provision. </li> <li>The ability to manage a process, ensuring accurate and timely outputs.</li> <li>The ability to cope with situations where there is an emotional demand arising from the work being undertaken</li></ul> Help us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.





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Business Support Officer

ExcitingOpportunity: Business Support OfficerWe have anexcellent opportunity for a proactive and self-motivated Business SupportOfficer to join our Management Support/PA Team. This role is integral inproviding essential administrative support to our dedicated AssistantDirectors.Our Teamplays a crucial role in building strong relationships that empower theAssistant Directors to work more efficiently, stay well-organised, andproactively anticipate their needs. By forward planning and assisting in thecompletion of their roles, the Management Support Team ensures that ourAssistant Directors can focus on their key responsibilities without anyhindrance.KeyResponsibilities:<ul> <li>Provide full secretarial and administrative support to the Assistant Directors.</li> <li>Organise and support meetings, including on-site meetings.</li> <li>Work in an organised way, with attention to detail, and be able to collate information from a variety of sources.</li> <li>Collaborate effectively within a team environment.</li> <li>Undertake financial processes</li> <li>Work in a hybrid setup across two sites, with at least two days a week in the office.</li></ul>About You:Are you a‘can-do' person, who is passionate about delivering a high-quality service?Are youable to work effectively within a dedicated team environment, be child andcustomer focused and be able to deliver the role with a flexibleforward-thinking and creative approach?<ul> <li>You will have a critical role in the effective day to day work of the Business Support Service through good literacy, numeracy, and basic IT skills.</li> <li>You will possess strong customer service skills, have a strong focus on quality and be very organised. </li> <li>You will have the skills and confidence to meet tight deadlines; and communicate well at various levels whilst being flexible, and proactive.</li> <li>Your strong administrative experience will enable you to solve varied problems working with initiative and minimal supervision. </li></ul>For furtherdetails, please contact Michelle Warner, Business Support Team Leaderat <a href="mailto:michelle.warner@birminghamchildrenstrust.co.uk" target="_blank">michelle.warner@birminghamchildrenstrust.co.uk</a>, telephone 07912 407 965or Jordan Durose, Business Support Officer at <a href="mailto:Jordan.durose@birminghamchildrenstrust.co.uk" target="_blank">Jordan.durose@birminghamchildrenstrust.co.uk</a>,telephone 07858 370 241. Help us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.





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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>The purpose of this role is to work within a comprehensive range of systems to provide a responsive service to customers and ensure the provision of timely and accurate information to relevant team members in support of the Care Pathway process.<h2>Additional information</h2>You’re a highly organised and detail-oriented individual with excellent written and verbal communication skills, including confident and professional telephone manner. You provide great customer service and build positive working relationships with colleagues and clients alike. You thrive both independently and as part of a team, managing your workload effectively under pressure to meet deadlines. With a strong sense of confidentiality and professionalism, you maintain accuracy in all that you do. You’re have strong I.T. skills, including use of Office 365 tools and apps, and willing to learn the use of different systems. Ideally, you bring experience from a busy office environment, are comfortable working with databases, supported by relevant qualifications or equivalent experience in administration.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

5 Administration Jobs in Coventry, UK