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Team Administrator RP0152 Starting salary £28,426pa with progression to £30,324 pa through annual increments subject to satisfactory service 37 hours per week (hybrid working) 2 year fixed term contract At the heart of every team is a highly motivated and skilled administrator providing high quality support to the wider service. We are looking for Team Administrators to join our expanding Property Maintenance and Climate Change Team to help deliver the very best service to our customers. In this role you must have an eye for detail, have excellent customer service skills and be a confident and effective communicator. You will take responsibility for providing technical support within the team, collating, compiling and entering data from a range of sources, raising jobs on our housing system and transferring files from our contractor portal. You will be adept at switching priorities and delivering work to defined deadlines. It goes without saying that you must be a competent administrator with experience of analysing and entering data. To be successful you will need an excellent working knowledge of MS Office applications and have exceptional time management skills. We are on a journey of transforming the way we deliver our services to our customers. We are embarking on a large decarbonisation programme to improve the energy efficiency of our lowest performing properties to meet government targets around EPC C (Energy Performance Certificate) and net zero, and this role plays an important part in supporting this programme. If you think you have the right skills and qualities, we’d like to hear from you. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. You will be working in the heart of Welwyn Garden City in our vibrant office. We offer flexible working to achieve a good work life balance, electric pool cars, generous annual leave and a discount with our leisure provider in the borough. Our full list of employee benefits can be found here:<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do! Please note we do not offer sponsorship for employment in the UK. Closing Date: 9th November 2025 Remote Assessments: 13th November 2025 Interview Date: 20th November 2025 Keywords: Administrator, Admin, Housing, Council, Tenants, Data, Customer, Service, Hybrid, Hertfordshire, Welwyn Hatfield

Welwyn Hatfield Borough Council

Team Administrator (RP0152)

Job Title: Business Executive Support Officer Starting Salary: £31,536 opportunity to progress to £34,433 per annum (pro rata for part time) Hours: 30 Location: Stevenage/Hybrid Contract Type: Fixed Term/end May 2026 Directorate: Resources<h4>About the team</h4>Our Business Support Service is looking for a highly motivated, enthusiastic, and organised Executive Support Officer who will provide direct executive support to the Director of Public Health and the Deputy Director of Public Health. This role is a fixed term maternity cover role for 6 months.Do you enjoy working in a fast-paced environment, providing excellent support to your team?&nbsp; Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working in the Executive Support Hub as part of the central Business Support Service with more than 400 colleagues, playing a key role in supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.&nbsp;<h4>About the role</h4>We’re seeking a diligent, detail-orientated and proactive person to provide effective, high quality dedicated support to the Director of Public Health and Deputy Director of Public Health who are a key part of the Community Protection Directorate at Hertfordshire County Council.In this role you’ll act as the first point of contact to the Director of Public Health and Deputy Director of Public Health and will have responsibility for management of their diary and inbox.You will work closely with the Director of Public Health and Deputy Director of Public Health to understand their working styles and build effective relationships with senior officers across the organisation.You will also deal regularly with internal and external stakeholders and partners and will be able to represent the organisation and the Director of Public Health&nbsp;and Deputy Director of Public Health professionally and in line with the County Council’s values.This role is in the Executive Business Support Team (Community Protection) and you will be a key part of the wider Executive Support Hub with colleagues and to ensure effective co-ordination between diaries to support effective management of the Council’s business.&nbsp;<h4>About you</h4>The ideal candidate with be an enthusiastic individual with a can-do attitude, as well as being self-motivated, professional and approachable, always providing excellent team support and best practice.Essential &nbsp;<ul><li>Experience in diary and inbox management, able to use initiative to prioritise issues and invites on behalf of the Director of Public Health and Deputy Director of Public Health.</li><li>Competent administrator with experience of using Microsoft Office, including Excel</li><li>Excellent customer care skills, and experience in dealing with confidential and sensitive matters acting as first point of contact and professionally representing the organisation and Director of Public Health and Deputy Director of Public Health to internal and external stakeholders</li><li>Excellent in prioritisation of numerous tasks, efficient in time management and able to work with competing timescales and challenging demands.</li><li>Excellent written and verbal communication skills</li><li>Experience carrying out activities relating to event hire, equipment, catering, and conferences attended by management boards.</li></ul>Desirable<ul><li>Knowledge or experience of working in a political environment, and of local government corporate objectives and current issues</li><li>Experience of using MS Teams&nbsp;</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS8 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact&nbsp;Elaine Hart, Business Executive Team Leader, Community Protection<a href="mailto:Elaine.Hart@hertfordshire.gov.uk" target="_blank">Elaine.Hart@hertfordshire.gov.uk</a>tel:01992507501for an informal discussion about the role.Interview Date: 31 October 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Business Executive Support Officer

Job Title: Business Support Officer Starting Salary: £25,583 opportunity to progress to £28,412 per annum (pro-rata for part-time) Hours: up to 37 hours per week Location: Hertfordshire Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised individuals who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.This is an opportunity to work with teams who are committed to changing the lives of children and families in Hertfordshire and you will be a key in supporting this work. This could be of interest to someone who is keen to start working within Children's Services and would like opportunities to see the work of teams firsthand and build their knowledge and skills to progress their careers.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services, and a DBS may be required in these settings.Some of the roles will not be office based but maybe in the Hosptial Teams or Supported Living Units.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Growth &amp; EnvironmentYou’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.<h4>About you</h4>ResourcesYou’ll be supporting services across our Resources Directorate, such as our Libraries and our Property Services, undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contactLegalYou’ll support Legal teams across Commercial, Property, AEH, CLU, Dispute Resolution, and Environment, handling confidential matters and acting as a first point of contact. Duties include minute-taking, filing, scanning, bundling court documents, preparing engrossments, and binding contracts. Legal Services follow strict standards set by the Law Society, SRA, Lexcel, and HCC policies. Accuracy and meeting deadlines are essential to prevent data breaches.We currently have the following vacancies:Childrens Services&nbsp;1 x Full time, Stevenage1 x Full time, Hemel Hempstead, Office Base 5 days a week Essential:<ul><li>Experience in minute or note taking</li><li>Proven experience in an administrative or support role</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy, and literacy skills.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li></ul>Desirable:<ul><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li></ul>This job role is within the, level 6 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy at a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Business Support Officer

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Apprentice Counter Fraud Investigator

 £30,288 - £31,611

 About the Role

 Are you passionate about protecting public funds and making a real difference in your community? The London Borough of Newham is seeking a motivated and inquisitive individual to join our Counter Fraud Team as an Apprentice Investigator.

 This is a unique opportunity to gain hands-on experience in fraud prevention and investigation while working towards a nationally recognised qualification. You’ll be part of a dynamic team committed to tackling fraud across housing, council tax, business rates, and other public services.&nbsp;

 What You’ll Do

 <ul>
<li>Assist in the investigation of suspected fraud&nbsp;cases across various council services</li> <li>Gather and analyse evidence, conduct interviews, and support enforcement actions</li> <li>Work closely with internal departments and external agencies to share intelligence</li> <li>Maintain accurate records and contribute to&nbsp;reports and case files</li> <li>Learn and apply relevant legislation, policies, and investigative techniques</li> <li>Complete apprenticeship training and assessments with full support from the team</li> </ul>

 What We’re Looking For

 <ul>
<li>A keen eye for detail and strong analytical skills</li> <li>Excellent communication and interpersonal abilities</li> <li>Integrity, discretion, and a commitment to&nbsp;public service</li> <li>Willingness to learn and develop professionally</li> <li>Completed at least A levels (or equivalent) and hold GCSEs (or equivalent) in English and Maths at grade C/4 or above</li> <li>Eligibility to work in the UK and undertake an apprenticeship programme</li> <li>Relevant experience/education in a related sector is desirable</li> </ul>

 What We Offer

 <ul>
<li>A structured apprenticeship programme with on-the-job training</li> <li>Support from experienced fraud investigators and mentors</li> <li>Opportunities to progress into permanent roles within the team subject to vacancies being available</li> <li>Access to Newham Council’s employee benefits, including pension scheme, wellbeing support, and flexible working arrangements</li> </ul>

 A chance to contribute to a safer, fairer borough for all residents

 Hybrid working arrangements with on average two days a week on site in the borough, with the remainder working from home

 If you're ready to start your career in counter fraud and help protect vital public resources, we want to hear from you.

 Please view JD here

 Closing date 26/10/25

 Please attach your CV and supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

 We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

 The closing date for the receipt of applications is 10pm 26 October 2025, however interest in this job may be high and we therefore reserve the right to close the vacancy early.&nbsp;

 You will be notified if your application has been successful.

 Should you want to discuss the role please contact Alice McFarlane, Senior Fraud Investigator on 020 3373 9893 or <a href="mailto:alice.mcfarlane@newham.gov.uk" target="_blank">alice.mcfarlane@newham.gov.uk</a> for more information.

 Additional Information

 We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

London Borough of Newham

Counter Fraud Apprentice Investigator

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An exciting opportunity has arisen for a highly organised and motivated individual to join our Property Services team, supporting the delivery of the Capital Programme within a thriving housing organisation.As part of the Business Support Team, and reporting to the Business Support Team Manager, you will provide a high-quality administrative and business support service that underpins the effective running of Property Services, Asset Management, Compliance, and the Capital Delivery Programme.Key responsibilities include:<ul>
<li>Delivering comprehensive administrative support, including diary management, meeting coordination, agendas, minutes, and action tracking.</li>
<li>Maintaining and updating information systems, ensuring records and correspondence are accurate, accessible, and compliant with policies and procedures.</li>
<li>Coordinating responses to resident queries, complaints, and Freedom of Information requests within agreed timescales.</li>
<li>Supporting procurement and financial processes, including raising purchase orders, processing payments, monitoring budgets, and producing financial reports using Agresso.</li>
<li>Managing the Property Services generic mailbox and ensuring enquiries are responded to promptly and professionally.</li>
<li>Supporting internal and external communications, including correspondence with residents, contractors, councillors, and other stakeholders.</li>
<li>Assisting with the Emergency Call Out service, rota management, and associated record keeping.</li>
<li>Contributing to the smooth delivery of capital schemes by ensuring accurate documentation, compliance with governance procedures, and timely updates to relevant databases.</li>
</ul>What you’ll bring:<ul>
<li>Proven experience in providing business and administrative support in a fast-paced environment, ideally within the public sector.</li>
<li>Strong proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint) and the ability to produce accurate, high-quality documents and reports.</li>
<li>Knowledge and practical experience of using Agresso (essential).</li>
<li>Excellent organisational skills with the ability to prioritise competing demands and meet deadlines.</li>
<li>Strong communication and interpersonal skills, with the ability to work collaboratively across teams and build positive relationships at all levels.</li>
<li>A flexible, solution-focused approach with the confidence to take initiative and contribute to continuous improvement.</li>
</ul>What we offer: This role provides the chance to play a key part in supporting the delivery of vital property and housing services. You will be joining a team committed to collaboration, accountability, and excellence, where your contribution will directly support improvements for our residents and communities.We are looking for someone who shares our organisational values and is ready to bring their skills, passion, and commitment to make a real difference.“Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect. Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.”

London Borough of Tower Hamlets

Business Support Officer- Property Services/ Capital Delivery

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Salary:&nbsp;£38,923 - £43,749 Grade: Level 3 Zone 1 Location: Camden (office-based with occasional site visits) Hours per week:&nbsp;36 Hours (Full Time)&nbsp; Contract Type: Permanent/ Full Time Closing date: Sunday 12^th October 2025 at 23:59 Flexible working options available – open to discussion Come and meet us! Come along to our Holmes Road depot in Camden on Friday 3 October (from 9:30am, all day) to meet the team, find out about our new service, and see what it’s like to work with us.&nbsp; Drop in any time, we’d love to see you! About Camden At Camden, we’re building somewhere everyone can thrive. We want our borough to be the best place to live, work, study, and visit. We’re home to some of the UK’s most important conversations – from social change to climate action – and we’re making radical change a reality so that no one is left behind. Join us and be part of creating a better future for everyone. The role We’re looking for a Gas Compliance Administrator to join our Gas Safety &amp; Compliance team. This is a key role that helps keep our residents safe by making sure we meet our legal responsibilities around gas servicing. You’ll be responsible for coordinating Camden’s 60-day gas servicing and enforcement process – making sure appointments happen on time, records are accurate, and any access issues are followed up quickly. You’ll also prepare legal case files, support court processes, and help ensure our homes remain compliant and safe. This is a varied role where you’ll work closely with residents, colleagues across Housing and Legal Services, and our in-house Gas Servicing team. What you’ll do <ul> <li> Track and manage properties through the gas servicing cycle. </li> <li> Keep accurate, auditable records on Camden’s compliance systems. </li> <li> Communicate with residents clearly and professionally about servicing and enforcement. </li> <li> Support legal enforcement processes, preparing case files and attending court when needed. </li> <li> Produce reports and monitor performance against compliance targets. </li> <li> Work with colleagues across Housing, Customer Services, Gas Servicing, and Legal to resolve issues. </li> <li> Respond sensitively to residents, including those in vulnerable circumstances. </li> </ul> About you We’re looking for someone who: <ul> <li> Has experience in administration or compliance, ideally in housing, property services, or a regulatory setting. </li> <li> Understands gas safety and housing legislation (or is willing to learn). </li> <li> Is highly organised, with great attention to detail and case management skills. </li> <li> Can communicate confidently with residents and colleagues, even in challenging situations. </li> <li> Has experience preparing legal documentation and is comfortable supporting enforcement action. </li> <li> Is IT-savvy and able to produce clear reports. </li> <li> Is willing to occasionally work early mornings, evenings, or attend site visits. </li> </ul> Working for Camden At Camden, we’re not afraid to do things differently. We welcome your ideas, your views, and your energy. In return, we offer a flexible and supportive environment, a range of staff benefits, and the opportunity to help redefine what a career in local government can be. Inclusion and Diversity We want Camden Council to reflect the communities we serve. That means we value diversity in all its forms, including diversity of thought. We particularly welcome applications from Black, Asian and other Ethnic Minority communities, LGBTQ+, disabled, and neurodiverse candidates. Equalities and justice sit at the heart of what we do, and we need diverse voices to help us make a real difference. Accessibility and Adjustments We are committed to making our recruitment process as accessible as possible. If you need any adjustments during the application, interview, or assessment process or if you’d like information in an alternative format, please contact us at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or call 020 7974 6655. Apply To view the full Job Profile, please click (HERE). To apply, please follow the "Apply" link. In the “Why you?” section of the application, show us how you meet the criteria set out under the “About You” section of the Job Profile.

Camden Council

Gas Compliance Administrator

Job Title: Senior Business Support Officer Starting Salary: £27,694 opportunity to progress to £31,022 pa (pro-rata for part-time) Hours: up to 37 hours Location: Hertfordshire, Main Office Bases - East, Stevenage, West, Apsley Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised Business Support Senior Officers who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services and a DBS may be required in these settings. Some of the roles will not be office based but maybe in the Hosptial Teams or Supported Living Units.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Hertfordshire Fire &amp; Rescue ServiceYou’ll be supporting the teams in the Hertfordshire Fire Stations. Key duties include inputting overtime and on-call payments to HCC’s payroll system, managing the supply of uniform and PPE on behalf of operational staff, making and receiving telephone calls on behalf of the Fire Service, finance support with station budgets and purchasing, and providing information as a first point of contact. You will be expected to manage team commitments avoiding scheduling conflicts and deal with all general matters including correspondence, invoices, and timesheets according to local procedures.<h4>About you</h4>Growth &amp; Environment You’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.ResourcesYou’ll be supporting services across our Resources Directorate, such as our Libraries and our Property Services, undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contactLegal Services You’ll be providing business and administrative support to the Legal teams comprising of Commercial, Property, Adult Education &amp; Health (AEH), Child Litigation (CLU), Dispute resolution, and Environment. Providing specialist professional support to Fee Earners and Managers dealing with confidential and sensitive matters, answer telephone calls and providing information as a first point of contact. In this role you will be undertaking a range of administrative duties such as minute taking, filing, scanning, photocopying, correspondence, making bundles to be sent to the courts, preparing engrossments and binding contracts.Legal Services are accredited and adhere to external standards and regulations outside of HCC within the Law Society, Solicitors Regulation Authority and Lexcel. Along with HCC policies and guidelines we adhere to strict deadlines, attention to details is paramount to avoid data breaches being made.We currently have vacancies in the following teams,2 x Legal Services&nbsp;Adult Care ServicesAdult Disabilty Service: Stevenage &amp; Apsley (Hybrid Working) Hours: 30 hours per week, across 4–5 daysWe are seeking a highly organised and adaptable Business Support Senior Officer to join our Adult Disability Services team, supporting both East and West teams. This role involves working flexibly across our Stevenage and Apsley offices, with hybrid working available based on service needs. This role requires the ability to travel independently throughout the county including to locations using your own mode of transport.Essential:<ul><li>Experience of working in a previous administrative or support role</li><li>Organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Understanding of specialised processes and methods gained through relevant training and experience.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Experience in minute or note taking </li></ul>Desirable:<ul><li>Support with coaching and training others</li><li>Experience in processing invoices and handling financial transactions</li></ul>This job role is within the Business Support, level BUS07 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy in a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.Benefits of working for usWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Senior Business Support Officer

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We are seeking a proactive and highly organised Office Support Administrator to join our dedicated team. This new role is vital in ensuring the smooth running of our medical, training, and EHCP (Education, Health and Care Plan) functions. You will play a key part in supporting our students, staff, and wider school community, helping us deliver the highest standards of care and compliance.
This is a hands-on, varied role that requires someone who can anticipate needs, prepare in advance, and maintain meticulous records. You will be a confident communicator, comfortable liaising with staff, students, parents, and external partners.
What you’ll be doing:
<ul>
<li>Maintain and update student medical records</li>
<li>Coordinate training and onboarding for staff</li>
<li>Support EHCP administration and annual reviews</li>
<li>Promote safeguarding and pupil wellbeing</li>
</ul>
What we’re looking for:
Essential
<ul>
<li>GCSEs in English and Maths.</li>
<li>Strong ICT and communication skills.</li>
<li>Organised, reliable, and a team player.</li>
<li>Committed to safeguarding and confidentiality.</li>
</ul>
Desirable
<ul>
<li>Experience in a school or admin role.</li>
<li>Familiarity with Arbor MIS and safeguarding procedures.</li>
</ul>
Why join us?
<ul>
<li>Supportive and friendly school community</li>
<li>Ongoing training and development opportunities</li>
<li>A rewarding role where you’ll make a real impact!</li>
</ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.

When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li>
<li>Discounts on retail, travel, and leisure through our benefits platform</li>
<li>Cycle to work scheme</li>
<li>Generous life cover</li>
</ul>
Who are we?
Hawley Woods School provides a specialist environment and support primarily for autistic children and those needing a similarly adapted approach with small classes of 6-8 pupils within our calm, nurturing setting. Our school caters for children from the age of 7 up to 16 years (Key Stages 2, 3 and 4). 
We help children with an Education, Health and Care Plan (EHCP) who may be struggling to keep up with the pace of work, may be losing confidence, or struggling with the overwhelming sensory environment of their mainstream school. We also help children who have been out of education for a period of time, to positively re-engage in an education which takes into account any negative experiences they may have had in schools so far.

Hawley Woods School is part of Kedleston Group. We specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and only recruit individuals suitable to work with children, subject to thorough vetting. As a
Disability Confident and Equal Opportunities Employer, we welcome applicants from all backgrounds.
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8 Administration Jobs in Hatfield, UK