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<p><strong>Job Title:</strong> Business Support Officer - Family Support<br><strong>Starting Salary:</strong> £25,185 opportunity to progress to £26,403 per annum  per annum (pro rata for part time)<br><strong>Hours:</strong> 37.0<br><strong>Location:</strong> Hemel Hempstead - Office Based Role&nbsp;<br><strong>Contract Type:</strong> Permanent<br><strong>Directorate:</strong> Resources</p><h4>About the team</h4><p>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?</p><p>Our Business Support Service is looking for highly motivated, enthusiastic, and organised individuals who can ensure that a high level of administrative support is provided to our departments.</p><p>Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.</p><p>You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.</p><h4>About the role</h4><p>This role will involve regularly sending letters, taking minutes, and supporting the day to day running of the office and team by ordering of supplies and services. The post holder will be key to ensuring that the team are able to undertake their tasks with the family and will be integral to the smooth running of the office base.</p><p>This is an opportunity to work with teams who are committed to changing the lives of children and families in Hertfordshire and you will be a key in supporting this work. This could be of interest to someone who is keen to start working within Children's Services and would like opportunities to see the work of teams firsthand and build their knowledge and skills to progress their careers.</p><h4>About you</h4><p>Essential:</p><ul><li>Proven experience in an administrative or support role</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy, and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.&nbsp;</li></ul><p>Desirable:</p><ul><li>You will be used to working to tight deadlines and with high accuracy in written correspondence. Experience in taking notes would be beneficial,</li></ul><p><em>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</em></p><p>This job role is within the Business Support Services, level BUS6 job profile. Please locate this via:</p><p>Job profiles: Business support services</p><p>To hear more about this opportunity please contact <strong><a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a></strong> for an informal discussion about the role.</p><p>Interview Date: w/c 9th February 2026</p><p>Benefits of working for us</p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. </p><h4>Additional information</h4><p><strong>Disability Confident</strong><br>We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.</p>





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Hertfordshire County Council

Business Support Officer - Family Support

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Proud to serve. Proud to keep justice going.</strong></p><p>Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. </p><p><strong>About us</strong></p><p>HM Courts &amp; Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. </p><p><strong>Your role</strong></p><p>Crown Court Admin Officers are responsible for management of criminal digital files in preparation for hearings involving correspondence and general enquiries. </p><p>The Crown office handles with enquiries from criminal justice agencies, solicitors, barristers and public via post, email, telephone and face to face. </p><p>Deal with full range of serious criminal work as well as management of jurors. </p><p>You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. </p><p><strong>Your skills and experience</strong></p><p>With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system. </p><p>Please refer to the job description attachment for more information. </p><p><strong>Please make sure that you include your current duties and responsibilities in your CV</strong></p><p><strong>Further details:</strong></p><p>These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. This is a business-critical role requiring full time hours but would also consider job share<strong>.</strong></p><p><strong>Fixed Term Appointments (MoJ Staff) </strong><br>Before applying, employees must seek approval from their line managers to ensure they can be released for the duration of the FTA and can return to their substantive role at the end. If there is no role available at the end of the FTA, the employee will be subject to redeployment and potentially redundancy procedures. </p><p><strong>Loans</strong></p><p>The terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. Prior agreement to be released on a loan basis should be obtained before commencing the application process. </p><p><strong>Skilled Worker Visa </strong></p><p>This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. </p><p>From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. </p><p>If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. </p><p>The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">You can read more about Skilled Worker visas and the eligibility criteria here.</a></p><p><strong>Occasional travel to other courts </strong></p><p>For this post, occasional travel to other courts may be required for cover when needed. </p><p><strong>Technical Requirements</strong></p><p>Using your CV as a reference, please provide a summary of the key responsibilities from your previous experience that is most relevant to the Admin Officer position. Begin with your most recent experience and work backwards. For each position, include the job title, duration of employment, and a concise overview of your main duties. (Maximum 250 words). <br><br>This section is intended to help us understand where and how you gained experience in: Customer service, administration, IT systems and applying attention to detail in your work <br><br>Please avoid repeating content from your Statement of Suitability. That section should focus on what you can do, supported by specific examples. This question, by contrast, is about what you’ve done and the context in which your experience was gained.</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Please refer to Job Description</li></ul><h4>Benefits</h4>Alongside your salary of £25,582, HM Courts and Tribunals Service contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13618?entityId=13618" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13618?entityId=13618</a>

HM Courts and Tribunals Service

Admin Officer (Ref: 13618)

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<p><strong>Team Administrator</strong><br><strong>(RP0067)</strong><br><br><strong>Fixed term contract until November 2027</strong><br><br><strong>Starting salary £28,426pa with progression to £30,324pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)</strong><br><br><strong>37 hours per week (hybrid working)</strong><br><br>At the heart of every team is a highly motivated and skilled administrator providing high quality support to the wider service.We are looking for Team Administrators to join our expanding Property Maintenance and Climate Change Team to help deliver the very best service to our customers.<br><br>In this role you must have an eye for detail, have excellent customer service skills and be a confident and effective communicator.You will take responsibility for providing support within the team, collating, compiling and entering data from a range of sources, raising jobs on our housing system and transferring files from our contractor portal. You will be adept at switching priorities and delivering work to defined deadlines.<br><br>It goes without saying that you must be a competent administrator with experience of analysing and entering data.To be successful you will need an excellent working knowledge of MS Office applications and have exceptional time management skills.<br><br>We are on a journey of transforming the way we deliver our services to our customers.If you think you have the right skills and qualities, we’d like to hear from you. <br><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.<br><br>You will be working in the heart of Welwyn Garden City in our vibrant office.We offer flexible working to achieve a good work life balance, electric pool cars, generous annual leave, and a discount with our leisure provider in the borough.Our full list of employee benefits can be found here:<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a><br><br>Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do.<br><br>We do not offer sponsorship for employment in the UK.<br><br><strong>Closing date for applications is 1 February 2026.</strong><br><strong>Remote assessment will be held on 5 February 2026.</strong><br><strong>Face to face interviews will be held on 11 February 2026.</strong></p><p><br></p><p><br><br></p><br><br><b>Keywords:</b><br><br>Administrator, Admin, Housing, Council, Tenants, Data, Customer, Service, Hybrid, Hertfordshire, Welwyn Hatfield

3 Administration Jobs in Hatfield, UK