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<h2>Communities and Skills</h2>
Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society &amp; Sport, Communities &amp; Social Policy, Group Public Health Unit, Skills and Employment and Health, Children and Young Londoners.
<h2>About the role</h2>
To provide secretarial, administrative and research support services to the Assistant Directors - Skills &amp; Employment, which are responsive to their needs and contribute to making their roles effective. Provide support for a team of over 150 people which includes clerking senior management team meetings and leading on team events such as unit away days.
<h2>What your day will look like</h2>
You will:
<ul>
<li>Provide high level secretarial support to the Assistant Directors, including:</li>
</ul>
<ul>
<li>Diary management, email monitoring and assisting with prioritising activities</li>
<li>Arranging meetings, collating agendas, distributing papers and taking minutes</li>
<li>Ensure the Assistant Directors are properly briefed on and familiar with the agenda in advance of all meetings.</li>
</ul>
<ul>
<li>Act as the first point of contact, responding to queries and producing draft correspondence on behalf of the Assistant Director/Head of Unit.</li>
<li>Maintain key lines of communication and working relationships with Senior Managers and other staff across the organisation to support the Assistant Directors in their roles.</li>
<li>Provide high quality secretariat support for regular meetings with Deputy Mayors and relevant Senior Managers/staff</li>
<li>Undertake research, fact-finding and analysis activities in support of the team’s work and to support team member development and assist in procuring consultants, event space and training.</li>
<li>Arrange meetings, including finding suitable dates, booking rooms, ordering catering and equipment; produce and circulate meeting documentation such as agendas, minutes and presentations and noting and following up on any actions agreed as required.</li>
<li>Liaise with stakeholders including London Councils, boroughs, representative bodies of the skills sector, business and other key partners and maintain excellent working relationships.&nbsp;</li>
<li>Co-ordinate, manage and plan consultation and stakeholder events and communications activities.</li>
</ul>
<h2>Skills, knowledge and experience</h2>
To be considered for the role you must meet the following essential criteria:
<ul>
<li>Experience of providing high-level secretarial support to a senior leader.</li>
<li>Experience of providing supporting a large team including onboarding of new staff and implementing processes to support staff.</li>
<li>Experience of using IT systems including MS Outlook, word-processing, spreadsheets and databases.</li>
<li>Strong communication skills and experience of working to demanding deadlines and working with a range of stakeholders.</li>
</ul>
 How to apply
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.</li>
</ul>
Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a personal statement to the ‘Additional Documents’ section of the form. Word or PDF format preferred and do not include any photographs or images.

Please ensure your CV and cover letter/supporting statement documents are saved with the job reference number as part of the naming convention (E.g. “CV – applicant name -&nbsp;012345)
Please note, if you do not provide both a CV and a covering letter, you will not be considered for the role so please ensure the above has been submitted before the deadline.
If you wish to speak to someone about the role, Ann-Marie Soyinka the hiring manager would be happy to speak to you about the role. (<a href="mailto:ann-marie.soyinka@london.gov.uk" target="_blank">ann-marie.soyinka@london.gov.uk</a>).
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
Assessment process
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: 7 &amp; 8 August 2025
Equality, diversity and inclusion&nbsp;
London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.&nbsp;We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.&nbsp;In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
Additional Information
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
 Secondment Opportunity
If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying&nbsp;
<ul>
<li>On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;</li>
<li>successfully completed your probation period and are performing to the required standard for your current role; and</li>
<li>at least 18 months service with the GLA&nbsp;</li>
</ul>
If you do meet the criteria listed above, you will need to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy.&nbsp;This form must be received by the closing date of the vacancy.&nbsp;Failure to provide this form will mean your application cannot be progressed.
If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. &nbsp;For further information, please see&nbsp;<a href="http://intranet.london.gov.uk/node/17077" target="_blank">Secondment Policy and Procedure</a>.
IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form as it is not a secondment.
If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application.
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

Executive Assistant to Assistant Directors/Team Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7306/Executive_Support_Officer_-_JD_-_2025.pdf" target="_blank">Executive_Support_Officer_-_JD_-_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Executive Support Officer&nbsp; Directorate: Chair and Chief Executive’s Office&nbsp; Starting salary band: B&nbsp;
<ul>
<li>
Band B: £31,549 - £33,126 per annum depending on skills, experience and qualification.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Staff with the London Office as their work location will attract a London weighting allowance of £3,217 on top of their base salary.&nbsp;&nbsp; &nbsp;
</li>
</ul>
Full time &amp; Permanent: This role works on a Hybrid basis which requires a minimum of 2 days office attendance (40%).&nbsp;
Location: Preferred location is London as this is where majority of the team and stakeholders are based.
Working at the Electoral Commission&nbsp;
The Electoral Commission is the independent body which oversees elections and regulates political finance in the UK. We work to promote public confidence in the democratic process and to ensure its integrity.&nbsp;
We offer excellent terms and conditions, including flexible working hours and the opportunity to join the Civil Service pension arrangements, fantastic office space and endless opportunities for personal development opportunities and continuous learning.&nbsp;
The Business Support Team (BST) is the ‘administrative heartbeat’ of the Electoral Commission, helping both internal and external stakeholders with a wide range of tasks.&nbsp;&nbsp;
The team helps the Commission achieve its strategic objectives by supporting the Chair, Chief Executive, and Directors, along with all colleagues as appropriate. This consists of managing diaries efficiently to maximise colleagues' time; ensuring key meetings are managed effectively; research conducted; and action points followed up. The Business Manager along with the two Executive Support Officers manage the Executive Team meetings, ExCo meetings and SLT meetings collectively. The team also carries out complex travel and event management while being mindful of cost. The Business Assistants are both expert travel bookers and carry out many other tasks, ranging from organising observer badges to Instant Thank You’s, whilst frequently supporting the Commissioners.&nbsp;
The Commission is about to embark on an exciting new journey with a new 5 year Corporate Plan full of exciting changes which will impact the way we in HR work and plan for the future including rolling out a new pay structure and performance management framework, increasing our organisational headcount and introducing performance base pay progression. This role will play a pivotal role in supporting this change.&nbsp;
Pay Progression&nbsp;
The Commission is about to launch a new Pay Structure in July 2025 which introduces performance-based pay progression. Eligibility for the performance-based pay progression will be April 2026 and is dependent on having completed the required six months service at the progression rating date (31 January). The new structure allows the potential for pay progression on top of any inflationary increase for staff.&nbsp;
The range below shows the potential maximum pay progression in addition to any annual inflationary increase to your pay.&nbsp;&nbsp;
The full width of the B Band starts at £31,549 and goes up to £42,065. Please note that the salary band for new staff is up to £33,126 and our default position is to appoint into the lower zone of the band unless exceptional circumstances.&nbsp;
Other Benefits&nbsp;
Alongside your salary based on £31,549, the Electoral Commission contributes £9,139 of your basic salary towards you being a member of the Civil Service Pension scheme. Find out what <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">benefits a Civil Service Pension provides</a> and the conditions involved.&nbsp;
The Electoral Commission offers a competitive mix of benefits including:&nbsp;
<ul>
<li>
A culture of flexible working, such as flexi scheme, homeworking and compressed hours.&nbsp;
</li>
</ul>
<ul>
<li>
Automatic enrolment into the Civil Service Pension Scheme, with an employer contribution of 28.97%.&nbsp;
</li>
</ul>
<ul>
<li>
A working from home allowance of £312 per annum is paid as a tax-free working from home allowance.&nbsp;
</li>
</ul>
<ul>
<li>
A minimum of 28 days of paid annual leave, plus 8 bank holidays increasing up to a maximum of 30 days after 4 years.&nbsp;
</li>
</ul>
<ul>
<li>
An extensive range of learning &amp; professional development opportunities, which all staff are actively encouraged to pursue.&nbsp;
</li>
</ul>
<ul>
<li>
Eye care vouchers, Ride 2 Work and an opportunity to sell up to 5 days annual leave at the end of the annual leave period&nbsp;
</li>
</ul>
<ul>
<li>
A hybrid office/home based working model where staff will spend a norm of 40% of their time in the office.&nbsp;
</li>
</ul>
The Role&nbsp;
As a member of the Chair and Chief Executive’s Office you will be providing support to our Executive Team.&nbsp; The role will focus on providing the right support in a proactive way to allow our directors to get on with the strategic elements of their role. This time we can be specific and say Director of Electoral Administration and Regulation and Director and General Counsel, Devolution, Governance and Law.&nbsp;&nbsp;&nbsp;
Who we are looking for&nbsp;
We are looking for a talented and enthusiastic Executive Support Officer to support the Director of Electoral Administration and Regulation and Director and General Counsel, Devolution, Governance and Law and their wider senior leadership teams.&nbsp; Previous experience in a similar role or with an interest in legal or regulatory matters would be an advantage, but more importantly you will be self-motivated, pro-active, possess excellent administrative and IT skills, including minute taking and be comfortable working in a rapidly changing environment.&nbsp;&nbsp;&nbsp;
To be successful in this role, you will need to have:&nbsp;&nbsp;
<ul>
<li>
Strong organisational and problem-solving skills.&nbsp;
</li>
</ul>
<ul>
<li>
Experience of actively managing busy schedules.&nbsp;
</li>
</ul>
<ul>
<li>
An ability to prioritise and work quickly and effectively to meet urgent deadlines.&nbsp;
</li>
</ul>
<ul>
<li>
Good interpersonal skills and an ability to build strong collaborative working relationships with people at all levels.&nbsp;
</li>
</ul>
<ul>
<li>
Excellent IT skills, especially competent in the use of Microsoft Office.&nbsp;
</li>
</ul>
<ul>
<li>
Effective communication skills, both written and oral.&nbsp;
</li>
</ul>
<ul>
<li>
Excellent attention to detail.&nbsp;
</li>
</ul>
<ul>
<li>
Be a good team player.&nbsp;
</li>
</ul>
For a full list of competencies, please refer to the job description and person specification.&nbsp;
More information on how to apply&nbsp;
To remove bias from our recruitment, process the Electoral Commission operates anonymous recruitment.&nbsp; Please apply by supplying an anonymous CV, without reference to your name, age, ethnicity or other identifiable information. Failure to supply anonymous CV and cover letter will result in your application being rejected.&nbsp;
We want to attract the broadest range of talented people who are passionate about democracy. The more diverse our workforce, the better we can adapt to and reflect the needs of society. We welcome applications from all backgrounds and as a staff member you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.&nbsp;
Closing date is 20th July 2025 at 23:59. Although we reserve to close the advert earlier if we receive a high volume of interest so, please don’t delay applying if interested.&nbsp;
Shortlisting will take place week commencing 21st July 2025&nbsp;
1st stage interviews will be held in the week commencing 28th and 30th July 2025&nbsp;
If successful - 2nd stage interviews will be held within a week of the first interview.&nbsp;
Role to start at the earliest 11th September 2025.&nbsp;
Applicants who are applying for the London based position will be expected to attend the interview in person at our offices in Bunhill Row, London. We may use video conferencing tools for the interviews of applicants based in any of the devolved office locations. We will confirm details with shortlisted candidates. Electoral Commission does not compensate candidates for their travel costs incurred due to interview attendance.&nbsp;
If you are interested in applying for this role, please download the job description before applying online.&nbsp;
If you have any further questions about the role, please don’t hesitate to contact the hiring manager Antonia Merrick- Business Manager to the Chair and Chief Executive on <a href="mailto:amerrick@electoralcommission.org.uk" target="_blank">amerrick@electoralcommission.org.uk</a> who will be happy to help.&nbsp;&nbsp;
No Agencies please.&nbsp;&nbsp;

Executive Support Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7086/Admin_Assistant_JD_Jun_25_-_Final.docx" target="_blank">Admin_Assistant_JD_Jun_25_-_Final</a></li>
</ul>

Please apply online. For further information about the role, please contact the school directly.



Courage - Commitment - Compassion
This is a fantastic opportunity to gain experience in your career in a well led and supportive faculty. Little Ilford is a friendly, inclusive and oversubscribed school in Newham making a big difference to the lives of our diverse student community. In October 2016, we moved into a brand new state-of-the-art building. We have a strong reputation and high expectations of both students and staff and consider this to be an exciting place to work and develop, where creativity and innovation are nurtured. Our targets for attainment and progress are challenging, but staff have the focus and determination to realise them for the benefit of our students. We really know our students, and focus on them as individuals. Pastoral systems are strong and we value a curriculum offer and activities that educate the whole child.
What Little Ilford can offer you - Continued Professional Development
● commitment to ensuring that all staff have access to comprehensive professional development ● fully supported PTI programme ● fully supported by The National College programme ● we are a Leading Edge School with access to SSAT resources ● 1-1 coaching with external providers Staff Benefits
● 17% PPA time for teaching staff ● Good home/work balance ● Free use of an onsite gym ● Free weekly group cardio sessions ● Free weekly yoga classes ● Free spin sessions ● Onsite car/bike parking facilities ● Cycle scheme ● 24/7 access to Employee Assistance Programme including 6 free counselling sessions, if required ● 24/7 access to a Digital Wellbeing Platform
 We are looking for a committed, enthusiastic and high calibre Administrative Assistant to join our energetic and dynamic team. You will work within the area of the general office to provide a flexible administrative service to support the school.
We will support and develop you to become an outstanding leader and provide working partnership opportunities with other schools and departments. We are an aspirational, reflective and creative learning community where all adults are learners who take risks in order to achieve excellent results for our students.
We look forward to receiving your application.
To obtain further information, an informal discussion or to arrange a visit, please contact Mehz Karim on 020 8928 3548 /email <a href="mailto:m.karim@littleilford.org" target="_blank">m.karim@littleilford.org</a>
We will shortlist/interview as soon as we have a strong field.
Little Ilford School, Rectory Road, Manor Park, London E12 6JB
The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An enhanced DBS check is required for all successful candidates.

Little Ilford School

Administrative Assistant

<ul></ul>





Business Centre Administrator/Social Media Coordinator (RP0136)14.5 hours per week (Thursday &amp; Friday)Starting salary £29,802 pro rata with potential progression to £32,956 pro rata on achieving designated skills and experience The WelTech and HatTech Business Centres, are both superb facilities for start-up and small businesses. The Business Centres help meet the demand for office accommodation within the Borough. The Centres offer a range of cost-effective private offices, meeting rooms for hire and virtual business services. HatTech also offers a large Co-Working suite, offering flexibility in a professional environment whilst providing an opportunity to work alongside other business entrepreneurs as their business grows.We are looking for an excellent, experienced administrator to support with a range of administrative duties across both sites.You will be responsible for marketing the services available, maintaining the website and social media accounts, arranging networking events, meeting potential licensees, setting up licenses, preparing the monthly invoices for chargeable services and providing a first-class customer service to occupants, visitors, and other staff. You will also be a key holder and hold responsibility for the security of the buildings when on site.It is essential you have excellent administrative skills and ideally experience within a marketing activity to be successful in this role.You will need to have great customer service skills, be good at prioritising your work to meet deadlines but also flexible to meet the needs of business. It is essential you have a sound working knowledge of managing and maintaining social media channels. You must have Customer Service experience and confident in dealing with customer enquiries.You will need excellent MS Office skills and ideally have experience of raising and processing orders and invoices on a financial management system.An NVQ in Customer Service or Business Administration is desirable and a proven track record of Social Media channels is essential.As a key holder, you must have a full driving license and access to a car. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.Closing date for applications is 27 July 2025Remote assessment will be held on 1 August 2025Interviews will be held on 7 August 2025 Keywords: welwyn hatfield, business centre, administrator, social media,

Welwyn Hatfield Borough Council

Business Centre Administrator (RP0136)

<ul></ul>

Please apply online. For technical difficulties, please contact the Jobsgopublic Support Team (<a href="mailto:support@jobsgopublic.com" target="_blank">support@jobsgopublic.com</a>). For further information about the role, please contact the school directly.



<h3>School Office Manager with responsibility for Personnel Management, Administration and Extended Schools Services</h3>
September 2025 start About the role:
We are seeking an experienced, highly organised and proactive Office Manager to oversee the day-to-day administrative operations of the school office. This pivotal role involves responsibility for HR &amp; Personnel Management, administrative operations, and organisation of the Extended Schools Services.
Key Responsibilities:
<ul>
<li>Manage the daily operations and smooth functioning of the school office, ensuring an efficient administrative service.</li>
<li>Lead the Admissions &amp; Attendance Officers - delegating tasks and providing leadership.</li>
<li>Oversee admissions, attendance and data management systems.</li>
<li>Maintain and update school records, including staff and children’s information.</li>
<li>Support HR processes including recruitment, payroll and staff absence.</li>
<li>Organise the breakfast club and after-school clubs.</li>
<li>Ensure compliance with safeguarding, health and safety, and school policies.</li>
</ul>
Skills and Experience:
<ul>
<li>Previous experience in school administration and office management.</li>
<li>Strong leadership and organisational skills, with the ability to multitask effectively.</li>
<li>Proficiency in school management systems such as Bromcom and Google applications.</li>
<li>Excellent communication skills: both written and verbal.</li>
<li>Knowledge of school policies, safeguarding requirements and compliance procedures.</li>
<li>Ability to work under pressure: strong organisational and time management skills with the ability to prioritise.</li>
<li>Strong interpersonal skills and an ability to manage difficult conversations.</li>
<li>Ability to maintain confidentiality and handle sensitive information professionally.</li>
</ul>
Benefits:
<ul>
<li>A welcoming and collaborative school environment.</li>
<li>Opportunities for professional development.</li>
</ul>
For questions about the role and/or to arrange a visit to the school, contact Lisa O’Neill on 020 8534 4759 or email <a href="mailto:lisa.oneill@cpse15.org" target="_blank">lisa.oneill@cpse15.org</a>.
Closing date: 3rd July 2025 at 12pm Shortlisting: 5th July 2025 Interviews: w/c 7th July 2025
Shortlisted candidates will be subject to a maths &amp; English assessment. If successful, tasks in school, followed by an interview will take place.
Carpenters Primary School are committed to Safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. Appointment is subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service

School Office Manager

<ul></ul>





<h2>Good Growth</h2>
Good Growth is responsible for delivering and implementing the Mayor’s environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.
<h2>About the role</h2>
The GLA Transport Team is seeking an outstanding candidate to fill a vacancy left by an internal secondment. This is a part-time role of 18.5hrs and we are open to discussing how these hours are managed through the week for the suitable candidate and to meet the needs of the need. &nbsp;
Working in a busy team, you will act as a first point of contact for enquiries to the team, both internally and externally, including from senior officers and politicians, and respond promptly to requests. You must be able to cope with high volumes of emails, keep track of a large number of tasks and most importantly be able to assess and prioritise work confidently and quickly.&nbsp; You will be relied on to manage processes on behalf of the team and therefore will have outstanding organisational skills and attention to detail.&nbsp; You will have experience in a fast paced office environment and thrive under pressure. If you’ve got experience in a political environment this would be an advantage, as you will work on sensitive matters on a daily basis.
The successful candidate will join a small team already operating on a job share basis. As such you need to have excellent communication skills and be able to use and improve monitoring processes to ensure you can all keep track of tasks.&nbsp;
If the key accountabilities sound like a good fit, feel free to contact Kat Stretton, Deputy Head of Transport, for an informal chat about the role and what we're looking for.
<h2>What your day will look like</h2>
<ul>
<li>Coordinating responses to a high volume of complex correspondence</li>
<li>Drafting responses to the public, boroughs, politicians and other key stakeholders, in liaison with key contacts at Transport for London.</li>
<li>Managing briefing requirements for the Transport team on behalf of the Mayor and the Deputy Mayor for Transport</li>
<li>Liaising with Transport for London to ensure queries from the Mayor, his office and his advisors are dealt with effectively and in a timely manner.</li>
<li>Raising purchase orders and completing goods received notices via the finance database to ensure the timely confirmation and delivery of required goods and services.</li>
<li>Developing and maintaining appropriate administrative systems and processes, such as filing</li>
</ul>
<h2>
 Skills, knowledge and experience</h2>
To be considered for the role you must meet the following essential criteria: 
<ul>
<li>A high level of competence using office information and IT applications, and practical experience of using this to provide high-quality business support, including developing processes and managing confidential information.</li>
<li>Evidence of proficiency in dealing with complex written correspondence cases.</li>
<li>Substantial knowledge and evidence of delivering high quality customer services and proven success in applying this knowledge in a comparable high-profile organisation.</li>
<li>Sound relationship management skills, with the ability to establish and maintain relationships with external stakeholders to help deliver results, including at senior levels.</li>
</ul>

<h2>
 Behavioural Competencies</h2>

Building and Managing Relationships
… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.
Level 2 indicators of effective performance
<ul>
<li>Develops new professional relationships</li>
<li>Understands the needs of others, the constraints they face and the levers to their engagement</li>
<li>Understands differences, anticipates areas of conflict and takes action</li>
<li>Fosters an environment where others feel respected</li>
<li>Identifies opportunities for joint working to minimise duplication and deliver shared goals</li>
</ul>

Stakeholder Focus
… is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others’ expectations.&nbsp;
Level 1 indicators of effective performance
<ul>
<li>Listens to understand requirements without making assumptions</li>
<li>Demonstrates an enthusiastic and ‘can do attitude’ to all requests</li>
<li>Provides timely, accurate and personalised responses</li>
<li>Provides a polite and helpful first point of contact for stakeholders</li>
<li>Learns from feedback to improve personal service to others</li>
</ul>

Planning and Organising
… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard
Level 2 indicators of performance
<ul>
<li>Prioritises work in line with key team or project deliverables</li>
<li>Makes contingency plans to account for changing work priorities, deadlines and milestones</li>
<li>Identifies and consults with sponsors or stakeholders in planning work</li>
<li>Pays close attention to detail, ensuring team’s work is delivered to a high standard</li>
<li>Negotiates realistic timescales for work delivery, ensuring team deliverables can be met</li>
</ul>
Problem Solving
… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.
Level 1 indicators of effective performance
<ul>
<li>Breaks down work issues, seeking further information if necessary</li>
<li>Provides workable solutions to solve immediate work problems</li>
<li>Makes suggestions and implements improvements to personal work processes</li>
</ul>
<ul>
<li>Actively supports new initiatives and tries different ways of doing things</li>
<li>Learns from others’ experiences</li>
</ul>
Organisational Awareness
... is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly
Level 2 indicators of effective performance
<ul>
<li>Challenges unethical behaviour</li>
<li>Uses understanding of the GLA’s complex partnership arrangements to deliver effectively</li>
<li>Recognises how political changes and sensitivities impact on own and team’s work</li>
<li>Is aware of the changing needs of Londoners, anticipating resulting changes for work agendas</li>
<li>Follows the GLA’s position in the media and understands how it impacts on work</li>
</ul>
Responding to Pressure and Change
… is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift.
Level 1 indicators of effective performance
<ul>
<li>Stays calm in pressurised and demanding situations</li>
<li>Responds flexibly to changing circumstances</li>
<li>Recognises when unable to cope and asks others for help</li>
<li>Demonstrates openness to changing work priorities and deadlines</li>
<li>Maintains personal well-being and achieves a balance between work and home life</li>
</ul>


The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>
 This role is based at London Fire Brigade’s Head Office (Union Street SE1 0LL) but with regular attendance at Palestra, TfL’s Southwark office

<h2>
 How to apply</h2>
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the competencies outlined above in the advert.</li>
</ul>
 Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the competencies in your Personal Statement.
 Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
 As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>
 If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring manager Kat Stretton would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:Katherine.Stretton@london.gov.uk" target="_blank">Katherine.Stretton@london.gov.uk</a>
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: Week commencing 4 August 2025
<h2>Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
 We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
 Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>
 Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
 In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>Additional Information</h2>

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
Secondment Opportunity
If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying&nbsp;
<ul>
<li>On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;</li>
<li>successfully completed your probation period and are performing to the required standard for your current role; and</li>
<li>at least 18 months service with the GLA&nbsp;</li>
</ul>
If you do meet the criteria listed above, you will need to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy.&nbsp;This form must be received by the closing date of the vacancy.&nbsp;Failure to provide this form will mean your application cannot be progressed.
If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. &nbsp;For further information, please see&nbsp;<a href="http://intranet.london.gov.uk/node/17077" target="_blank">Secondment Policy and Procedure</a>.
IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form as it is not a secondment.
If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application.
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

Business Coordinator

<ul></ul>





<h2>Strategy and Communications</h2>
Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate’s teams includes delivery of major events, designing and leading public affairs or marketing campaigns, providing data, evidence and analysis, leading cross-organisational programmes, to making sure we plan for and can respond to emerging events or emergencies in our city.
<h2>About the role</h2>
Reporting to the Head of Strategic Crime Analysis, the Service Support Officer will work as part of the Strategic Crime Analysis Team within the City Intelligence Unit. This team is responsible for the running and management of both the SafeStats data service and the Information Sharing to Tackle Violence (ISTV) programme. The role holder will be required to help maintain the SafeStats data service and the ISTV programme, while also being involved in development work to enhance and improve upon the service provision and efficiency of both. The role will contribute to making London a safer place to live, work and visit, through supporting the Mayor’s priorities around crime, public safety, and public health.
<h2>What your day will look like</h2>
<ul>
<li>&nbsp; &nbsp;Undertake administrative tasks related to SafeStats user accounts, including password resets and authoriser changeovers.&nbsp; - &nbsp; &nbsp;Respond to any queries or requests for work that have been sent into the shared mailbox. - &nbsp; &nbsp;Save and log any new SafeStats data submissions received in the mailbox. - &nbsp; &nbsp;Chase any outstanding data submissions from the relevant data provider(s). - &nbsp; &nbsp;Retrieve/download additional datasets as required from alternative sources.&nbsp; - &nbsp; &nbsp;Quality assure the unprocessed datasets; communicating with data providers if any data issues are found.&nbsp; - &nbsp; &nbsp;Process new data and upload onto the SafeStats data platform.&nbsp; - &nbsp; &nbsp;Geocode the free-text location datasets.&nbsp; - &nbsp; &nbsp;Quality assure the processed output within SafeStats – making amendments to the code and/or data as needed.&nbsp; - &nbsp; &nbsp;Send out data update email to SafeStats users.&nbsp; - &nbsp; &nbsp;Run automated performance/audit/analytical reports as required.&nbsp; - &nbsp; &nbsp;Assist in writing the processing code for new SafeStats datasets. - &nbsp; &nbsp;Test development work on the SafeStats platform once the code has been deployed.</li>
</ul>
<h2>Skills, knowledge and experience</h2>
To be considered for the role you must meet the following essential criteria:
<ul>
<li>Experience of working with large complex datasets - including data cleaning, transformation, and QA.</li>
<li>Demonstrable ability to work across a modern data workflow, including R and PostgreSQL.</li>
<li>Strong analytical skills, demonstrated by a relevant degree or equivalent professional experience.</li>
<li>Strong data literacy: ability to interpret statistical outputs and communicate these effectively.</li>
<li>Successful maintenance of working relationships with both internal and external stakeholders.</li>
</ul>
<a href="https://greaterlondonauthority-my.sharepoint.com/:w:/g/personal/sophie_deakin_london_gov_uk/EVzvpKZqBVBGrwBE1XcDYOgBZz7-6FzNHFojNv4PFIYFLA?e=au8c72" target="_blank">Service Support Officer Job Description</a>

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>
How to apply
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.</li>
</ul>
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring manager [Sophie Deakin] would be happy to speak to you. Please contact them at [<a href="mailto:sophie.deakin@london.gov.uk" target="_blank">sophie.deakin@london.gov.uk</a>].
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date will be w/c 28th July 2025.&nbsp;
Benefits
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>Additional Information</h2>
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.
Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

7 Administration Jobs in Hatfield, UK