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Job Title: Senior Business Support Officer Starting Salary: £27,694 opportunity to progress to £31,022 pa (pro-rata for part-time) Hours: up to 37 hours Location: Hertfordshire, Main Office Bases - East, Stevenage, West, Apsley Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised Business Support Senior Officers who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services and a DBS may be required in these settings. Some of the roles will not be office based but maybe in the Hosptial Teams or Supported Living Units.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Hertfordshire Fire &amp; Rescue ServiceYou’ll be supporting the teams in the Hertfordshire Fire Stations. Key duties include inputting overtime and on-call payments to HCC’s payroll system, managing the supply of uniform and PPE on behalf of operational staff, making and receiving telephone calls on behalf of the Fire Service, finance support with station budgets and purchasing, and providing information as a first point of contact. You will be expected to manage team commitments avoiding scheduling conflicts and deal with all general matters including correspondence, invoices, and timesheets according to local procedures.Growth &amp; Environment You’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.ResourcesYou’ll be supporting services across our Resources Directorate, such as our Libraries and our Property Services, undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contactLegal Services You’ll be providing business and administrative support to the Legal teams comprising of Commercial, Property, Adult Education &amp; Health (AEH), Child Litigation (CLU), Dispute resolution, and Environment. Providing specialist professional support to Fee Earners and Managers dealing with confidential and sensitive matters, answer telephone calls and providing information as a first point of contact. In this role you will be undertaking a range of administrative duties such as minute taking, filing, scanning, photocopying, correspondence, making bundles to be sent to the courts, preparing engrossments and binding contracts.Legal Services are accredited and adhere to external standards and regulations outside of HCC within the Law Society, Solicitors Regulation Authority and Lexcel.&nbsp; Along with HCC policies and guidelines we adhere to strict deadlines, attention to details is paramount to avoid data breaches being made.Essential:<ul><li>Experience of working in a previous administrative or support role</li><li>Organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Understanding of specialised processes and methods gained through relevant training and experience.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Experience in minute or note taking </li></ul>Desirable:<ul><li>Support with coaching and training others</li><li>Experience in processing invoices and handling financial transactions</li></ul>This job role is within the Business Support, level BUS07 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy in a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.Benefits of working for usWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

Senior Business Support Officer

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Permanent Ref: C9696 The opportunity has arisen for this vacancy within the Neighbourhood Delivery Service Administration team. You will provide a high-quality front-line service focusing on basic clerical duties and responding to service requests from internal and external customers.&nbsp; You will assist in managing multiple mailboxes and make calls back as and when required to close enquiries directly from residents and from other departments. You will be required to successfully manage and produce information onto spreadsheets for internal performance use and external audits.&nbsp; You will work with colleagues across the administration team and within Neighbourhood Delivery to ensure we offer an exceptional service to our residents.&nbsp; The ability to build strong and meaningful relationships with colleagues and customers is required as well as tact, empathy and the ability to work on your own and as part of a team.&nbsp; You will have excellent written and oral communication skills and the ability to achieve defined performance targets. &nbsp;The deadline for applicants will be midnight on the closing date shown in the advert details.&nbsp;We reserve the right to close the application process early if we receive a high volume of applications.&nbsp;

Dacorum Borough Council

Clean Safe and Green Administrator

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We’re looking for an experienced Executive Support Manager to provide high-impact support to our Executive Director, Environment &amp; Communities, and the Departmental Management Team (DMT). You’ll run a first-class executive office, lead our PA network, and drive cross cutting projects that move the Directorate forward. 
The role 
 
 - Executive office lead, act as Executive Assistant to the Executive Director, managing day-to-day office operations and drafting high quality letters, briefings and reports for senior officers and Members. 
 - Team leadership, line-manage the PA network supporting Three Directors and Three Heads of Service, ensuring clear objectives, performance, development and wellbeing for 2–3 direct reports. 
 - Governance &amp; meetings, coordinate Cabinet Member, budget-holder and cross-departmental meetings; set agendas, prepare papers, record decisions and track follow through to completion. 
 - Corporate reporting, oversee Cabinet Member Reports, Operational Reports, Cabinet and Scrutiny submissions, presenting when required. 
 - Senior representation, represent the Executive Director/DMT at key meetings and prepare briefings with the Chief Executive, Members and senior officers. 
 - Project delivery, lead cross-cutting projects from concept to completion, coordinating senior stakeholders across Council locations. 
 - Budget management, manage the Executive Director’s Office budget, liaise with external contractors/consultants and ensure compliance with financial regulations. 
 
About you 
You’re a proactive organiser and confident decision maker who thrives in a complex, fast paced environment. You bring: 
 
 - Proven experience delivering change and projects from definition through to implementation, with strong planning, prioritisation and risk awareness. 
 - Outstanding communication, able to influence at senior levels and produce clear, accurate written work; excellent spoken English when advising the public. 
 - Leadership &amp; integrity, a role-model who sets high standards, manages performance fairly, and handles sensitive information with absolute confidentiality. 
 - Collaborative style, skilled at building networks and working across services to get results; politically aware and customer focused. 
 - Digital confidence, comfortable with Microsoft Office and management information tools. 
 - Qualifications, Secretarial/PA or Business Administration (or equivalent experience). Flexibility to work hours aligned to the Executive Office. 
 
Contact Details - 
If you would like to know more about the role, please contact Massimo Avrili-Booth on 02081322455 for an informal discussion. 
 
If you have any difficulties accessing this information, please contact Andy Kingsbury, Recruitment &amp; Onboarding Advisor on 0208 078 5976 or <a href="mailto:andy.kingsbury@enfield.gov.uk" target="_blank">andy.kingsbury@enfield.gov.uk</a> 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

London Borough of Enfield

Executive Support Manager

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Personal Assistant - The ElmsWe currently have an opportunity for a full time (37.5 hours) Personal Assistant at our supported living scheme, The Elms, in Aylesbury.The Elms is a supported living service, providing care and support to people aged 55 and over with a variety of physical health conditions, mental health conditions and learning difficulties. At The Elms, we provide compassionate, high quality care every day, helping people reach their goals and live their best lives.What You will Do:As Personal Assistant, you will play a vital role in helping individuals live as independently as possible. Your day-to-day responsibilities will include:<ul>
<li>Aid with the daily administration of medication</li>
<li>Supporting with personal care in a dignified and respectful way</li>
<li>Encouraging life skills such as cooking, cleaning, shopping, and budgeting</li>
<li>Organise trips to local amenities</li>
<li>Promoting independence and helping residents achieve their personal goals</li>
<li>Following tailored support plans and risk assessments to ensure safety and wellbeing</li>
</ul>As a Personal Assistant you will;<ul>
<li>Provide appropriate support to service users who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence.</li>
<li>Provide personal care but your role will also involve promoting life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning.</li>
<li>Build long lasting support relationships with people who will benefit from you "being the difference".</li>
<li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs.</li>
</ul>The role will involve working shifts on a 4-week rolling pattern (shift times are 8am to 4pm, 2pm to 10pm and 3pm to 3pm the following day which includes a sleep in)No Experience? No Problem - We’ll Support You Every Step of the WayYou don’t need previous experience in the care sector to thrive with us. We offer astructured induction, comprehensive training, and ongoing on-the-job support to help you succeed and grow in your role. You’ll also have the chance to gain an accredited vocational qualification, opening doors to further opportunities within Hightown’s wider care and support network.Hightown Benefits:<ul>
<li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li>
<li>£24,570pa for a 37.5 hour per week contract</li>
<li>Workplace pension scheme and life assurance of three times your annual salary</li>
<li>Mileage paid for car usage</li>
<li>Fully paid DBS</li>
<li>Annual bonus based on satisfactory performance</li>
<li>Monthly attendance bonus and annual salary and cost of living review</li>
<li>Ongoing professional development and training to help you deliver outstanding support</li>
<li>Employee assistance helpline</li>
</ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Personal Assistant

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An exciting opportunity has arisen for an apprentice to join the Operational Support team in Adult Social Care. The team provides administrative and front-facing support to a wide range of teams across Adult Social Care., including teams that are responsible for safeguarding vulnerable adults, carrying out mental health assessments and setting up/reviewing support for adults with social care needs. All operational support officers play an important role in the delivery of services by processing a variety of referrals, data inputting and correcting, handling customer queries which can be by phone, email or face-to-face at reception, as well as using the finance system to process orders for adult social care provisions. 
What’s in it for you 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do by empowering our people to work together to find solutions, be open, honest, and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you. 
 
 - Gain valuable transferable skills and experience working in an inspiring and innovative department 
 - The opportunity to complete further learning and development courses while employed as an Apprentice to enhance your CV and job prospects. 
 - Full-time 16-month contract paid at a competitive salary. 
 - Networking opportunities in areas that will enhance your skill set, job success and CV development. 
 
What we are looking for: 
 
 - Resident within the London Borough of Enfield. 
 - We welcome diversity and multi-lingual speakers who would strengthen our service offer to our local communities. 
 - Apprenticeships are open to age 16 and over and not in full-time education. 
 - Dedication to learning and gaining new skills and an interest in supporting Enfield Council. 
 - Knowledge of IT/Technical skills 
 - Excellent communication and interpersonal skills will be key for the regular interaction with colleagues from across the Council at all levels of seniority. 
 
GCSE grade A*-C (grade 4-9 in the new GCSE qualification grades) in English and Maths or equivalents. You will be asked to provide evidence of Maths and English certificates or predicted grades 
Management and Supervision 
You will be working under the guidance and supervision of an experienced member of staff. 
Progression 
This vacancy offers the possibility to apply for sustained and permanent employment within Enfield Council. 
Key Training Information 
Level 3 Business Administrator Apprenticeship 
Working Week 
Full time, 36 hours per week including training. 
Enfield Council apprentice pay rates 
£25,996 per annum Level 3 Apprenticeship 
Contact details: 
If you would like to know more about the role, please contact Luke Mitchell on 0208 132 2412 for an informal discussion or to arrange a visit to the team. 
 
“This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment”. 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work.

Business Administration Apprentice

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Business Centre Administrator/Social Media Coordinator (Part time) (RP0136)14.5 hours per week (Thursday &amp; Friday)Starting salary £30,756 pro rata with potential progression to £34,011 pro rata on achieving designated skills and experience The WelTech and HatTech Business Centres, are both superb facilities for start-up and small businesses. The Business Centres help meet the demand for office accommodation within the Borough.The Centres offer a range of cost-effective private offices, meeting rooms for hire and virtual business services.HatTech also offers a large Co-Working suite, offering flexibility in a professional environment whilst providing an opportunity to work alongside other business entrepreneurs as their business grows.We are looking for an excellent, experienced administrator to support with a range of administrative duties across both sites on a part time basis.You will be responsible for marketing the services available, maintaining the website and social media accounts, arranging networking events, meeting potential licensees, setting up licenses, preparing the monthly invoices for chargeable services and providing a first-class customer service to occupants, visitors, and other staff. You will also be a key holder and hold responsibility for the security of the buildings when on site.It is essential you have excellent administrative skills and ideally experience within a marketing activity to be successful in this role.You will need to have great customer service skills, be good at prioritising your work to meet deadlines but also flexible to meet the needs of business. It is essential you have a sound working knowledge of managing and maintaining social media channels. You must have Customer Service experience and confident in dealing with customer enquiries.You will need excellent MS Office skills and ideally have experience of raising and processing orders and invoices on a financial management system.An NVQ in Customer Service or Business Administration is desirable and a proven track record of Social Media channels is essential.As a key holder, you must have a full driving license and access to a car.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.Please note we do not offer visa sponsorship to work in the UK.Closing date for applications is 21 September 2025Remote assessment will be held on 26 September 2025Interviews will be held on 3 October 2025

6 Administration Jobs in Luton, UK